ShinShin Hotel Jeju Ocean

Rooms are big but facilities are old and damage. Easy indoor Parking.

I was safe

Rooms size is positive. Unfortunately too many appliances are broken or poor maintained.

Vary large room with a great view of the ocean port and the island.

We arrived at 11ish pm to check in and the receptionist struggled to find our booking despite us showing the hotels.com booking reference within the Hotels.com app and separate email confirmation. This went on for 15 minutes. After 15 minutes, we requested to park our car at the garage first while she continued looking for our booking to get us checked in. Upon returning, there was no progress and the receptionist was still not able to pull up our booking to check us in. After another 10 minutes, a 2nd receptionist came (presumably the manager), and asked to see the booking reference and also had trouble finding our booking. After another round of waiting, we finally got our room key. In total, it took us around 45 minutes to check in. In terms of the room, the furnishings were old and worn but at least it is spacious. Overall, I would say that the pictures are not reflective of the current condition of the room and I would not recommend staying here.

The room is a good size, but definitely not like what's in the photos (little more worn down). It's nice that they give you new towels and water everyday even when you don't do room cleaning, by hanging the stuff on the doorknob. Outside hallways are old and dingy. Glad that there's a 7-eleven convenient store at the hotel too.

The hotel is in need of some serious maintenance and accommodation updates. While the room was spacious, the toilet failed to operate if power is not provided to the stall. This resulted in sewer gasses being allowed to flow back into the room. The shower water system was falling off the wall. The sink was blocked with hair and gunk- front desk notified, no action taken/noticed. Breakfast was decent; however, hot items were not hot.

It was a very nice location. The room I had was spacious and very nicely decorated and well equipped with full size fridge, dining/work table, nice shower etc. Added bonus is there a legit massage place across the street that was a life saver after days of hiking etc.

The photos made the property seem far nicer than it actually was. The curtains in the room were so dusty. The air conditioning wasn’t working at all. There is no concierge, only the two ladies at the reception who were not very helpful. There are no restaurants in the area that open until after 5pm which wouldn’t ordinarily be a problem except that the hotel is around the corner from some strip clubs so if you are traveling with children, it does not seem safe at all. Furthermore, the hotel’s only restaurant serves only breakfast so eating out of the hotel is necessary. I would definitely not take a family there. It is definitely a no-frills place. We chose it because it was close to the water but this is not a four star hotel by any stretch of the imagination and it was not worth the money we paid.

room is big n can even have a kitchen sink n washing machine. very clean room indeed.

The housekeeping is just changing of towers & replace water. Toilet no cleaning & the cleanliness is terrible. Only the queen bed is ok, the other 2 single beds, the conditions were bad.

Very spacious and good view. Hotel staff decent English. Sometimes towels provided was not clean.

Super spacious room with great Ocean View. The washing machine inside the room came in handy as we were able to wash our clothes when needed. If only there is a small microwave oven to allow us to heat up our food, that would have been perfect. Location wise, it is walking distance to shopping street, the port and beach, but be prepared to walk up a gradual slope as the hotel is located up hill from the beach/port. Whole building looks a little run down but the room is still decent. House keeping needs to be improved as there were no bath towels provided and we had to ask for them. One of the bath towels given had a hole in it. The towels were taken to wash and were never replaced. Overall, for the room size and location, it is value for money and good for families.

The hotel was nice; needs a little love but I liked it. Great Chinese restaurant downstairs. Awesome cafe steps outside the door (Grey Owl) and an amazing grill restaurant 5 minutes away (Golden Bow). The property isn’t for the bougie traveler but it does have a lot to offer. Conveniently located near attractions. Fun neighborhood to explore. The store keepers in the area are very friendly. Hotels are a place to lay my head when I’m out exploring a new city so it was okay.

It was perfect for our family

Terrible place to stay!

Great property would stay again.

It's affordable and spacious but a bit dirty and shabby. It's not good,it's mediocre.

This place has no privacy like another hotel around this place in front of windows. I couldn't enjoy the views as the photo they took you need to pay for watching TV monthly even i stay there for 2nights But the worst is the toilet. They provided a paper that explain how to use toilet. You have to press two buttons. Through water out 5 sec & new water in for 5sec. Better going to love hotel

Don't trust those nice images on the website about this hotel. In reality its interior is run down and requires substantial refurbishment throughout. Rooms are big, but furniture very old. On the first day maid did not clean our room and when I asked why, she replied that she did not have a key... even though she must have a master key to each room. On the second day, I did not see her, but she only changed towels without cleaning room again... Same story on the following day... Thus, effectively, it was bad room service. I don't think I will stay in this hotel again.