Exe Area Central

The location of the hotel was nice. I really enjoyed my stay. The hotel was close to stores and i didnt have to walk long distances for food and other essential items.

The receptionist Susie was really helpful. The rooms were very clean and nice.

A bit out of town although a bus stop was outside It's in a shopping centre but not a lot going o apart from Alcampo. I stay in Eurostars hotels a lot didn't in fairness rate it. The staff were helpful It's not a lot going for it ,it's not bad but not for me

It met all our needs

La propiedad es excelente. Ofrece parqueo, esta relativamente cerca del centro. La atencion de sus empleados es muy profesional y amigable. En la recepcion le doy mis mas expresivas gracias a Susi y Beatriz.

Fue una buena experiencia.

Great staff and location

Teniamos una reserva de habitacion familiar confirmada, y al llegar nos dicen que tienen que ser 2 habitaciones separadas o mandarnos a otro hotel aun mas lejos. Para colmo, una de las habitaciones no funcionaba el aire acondicionado y hacia un calor insoportable.

I’ve been in Spain for two weeks now and this was by far the worst experience I’ve had. The hotel is part of a mall but has no lobby and no place to pull up to unload unless you use the illegal loading zone. I wandered around inside for several minutes until I found the reception hidden under a staircase. I checked in, went to my room, which was blistering hot. I turned on the air conditioning while I unpacked, only to discover that the air conditioning was not working. In addition the fridge was not working. When I reported this at reception, I was told that their central air was broken. Further, there was only one plug in for charging devices and it was in the bathroom. Neither side of the bed, the lamp or TV area had a plug. When I returned the following day after my visit to the Cathedral, I found that the elevator wasn’t working….and I was on the sixth floor. Not to mention that I walked in, greeted the two ladies at reception and then stood in front of the elevator. They didn’t bother saying anything to me until two more people arrived and told THEM that the elevator was broken. The only saving grace was the nice young man that checked me in. Although he tried to offer me another room on the second floor, I would have to pack my items and there was no central air no matter what room I was in

Very clean and the close laundry facilities were very convenient

Good for transit

Good location in the mall...

Great spacious rooms, the staff were so friendly and welcoming. We had a great room with a gorgeous view of the park. The cathedral was a 30min walk, would definately recomend staying here. Thank you for an amazing stay.

My room was by the lift shaft so it was a noisy night/morning

Prosperity was very noisy because of poor design and consteuction

When I booked this room the hotels.com description listed ‘2 Queen beds’. Ultimately 4 family members travelled together here and we could easily have slept in the room. At the front desk I asked that my 2 additional family members be added to the reservation but the clerk refused. I had to purchase a second room to gain access for my family (4 total). When I arrived in our 2 rooms I realized why I had to purchase this second room. There were no queen beds at all; only 2 twin beds measuring 39-40 inches wide vs a 60 inch Queen bed advertised. Very disappointed that I had to spend alot of extra money due to this false advertising. Also the room service was poor; my sheets had a food stain after the first night so rather than providing clean sheets the maid simply made up the bed neglecting to change out the soiled sheets. Also it’s an ordeal to get ice; there are no ice machines in this hotel so you have to ask the front desk to acquire a bucket of ice from the kitchen. All in all I will not be staying at this property again.

Quiet area but just a few blocks walk to start of old town and in a building with a huge market and other stores.

Ok for short stay

Nice hotel Good location Friendly people at front desk Clean room