Holiday World Polynesia

Thank you lovely holiday

Our room was spacious for a family of 4 and the main bed was super comfy. However, the sofa bed was awful. The fold-out mattress was super thin you could feel the springs so wouldn't recommend using it, or only for 1 person. It was handy having a kitchenette although having a kettle would've helped! On arrival our air con wasn't working but wihtin the hour, a maintenance member of the team came and fixed it and it worked well for the duration. The shower is really powerful but is fixed directly above your head and there's nowhere else for you to move. There is also a lack of hanging space or shelving in the bathroom - the shelf in the shower was hanging off so all shower items had to sit on the floor, and there was only 1 hook for a towel. Please install more hooks - shelves. Other than that, we had a great time. The food was plentiful and a good variety with a different themed night each night. For the kids I would've expected to see chicken nuggets, but there were only burgers or hot dogs. The pools are spotless and the kids entertainment team did a good job at keeping everyone entertained.

The room had filthy floor when we first got in to the room and they never cleaned it during our stay either. When we wanted them to change our towels and put them on the floor we notice that the same towels were hung up again. And that was after we even talked to the cleaners and asked them nicely to change. The other sevices were good and the restaurant staff really lived up to our expectations. We have a glutenintolerant girl and we always got good help with what she could and could not eat.

It’s a very nice resort. The rooms are huge with terrace and sea/pool view from the 4th floor we stated at. Pool is big and there is entertainment going on. The sea is dar to walk to, gym is very small. The area is huge and it’s decorated nicely. There is turtle spot, a bird spot, and the fountains. Food in the buffet restaurant is pretty dissent with variety. Overall great 4 days spent, I would return

Beautiful sea view, stunning beach. Children friendly hotel.

We recently stayed at the Polynesia Hotel in Malaga and were impressed by several aspects of the experience. The hotel itself is stunning—beautiful architecture, very well maintained, and extremely clean throughout. The rooms are absolutely huge and spotless, providing a really comfortable space to relax in. The main pool is lovely and well-kept, though it's worth noting that the other pools you often see advertised are actually part of the wider complex across several hotels. These are spread out over five buildings and a very hilly area, although a free shuttle bus is available to help guests get around. The food was outstanding—great variety, excellent quality, and well-organised service in the restaurants. However, the entertainment was a major disappointment. For a hotel with 328 rooms, there is only one entertainment room in the evening for all guests. This space is shared by everyone, including families with young children, meaning there's no separate adults-only area if you're looking for a quieter experience. Entertainment consisted mostly of the same singer each night, with some variety acts on the weekend—but only for an hour or so. There was also no kids' club in operation during our stay, which left both children and adults bored in the evenings. Another issue was the complete lack of information in the rooms—no welcome booklet, no guidance on local transport (like bus times), hotel facilities, or entertainment. You’re left to figure everything out for yourself

Absolutely stunning hotel. It’s worth noting that some facilities are only open in the summer season. The outdoor pool is open from April onwards and they have a kids’ pool but it’s not well signposted. The indoor pool costs extra as it’s part of the spa but it’s sooooo good. The kids’ club doesn’t allow adults to stay and my 3-year-old didn’t enjoy it for that reason. Older kids will enjoy it.

Formule all inclusive sommaire car 2 restaurants étaient fermé donc uniquement buffet. Les cocktails sont fait a l'avance et beaucoup trop sucré et mal dosés...la chambre est usé par rapport au photos, l'accès à l'aquaparc est super loin et un grosse côte à monter, pas d'accès direct a la plage 1km a faire a pied...le restaurant buffet est bruyant ça crie et ça court vers les buffets dans tous les sens c'est vraiment....horrible...enfin l'environnement est très bétonné peu d'espace vert.

Great room, Perfectly clean, lovely hotel that was spotless everywhere, Food was great, 2nd time staying will definitely visit again

Good selection of food in restaurant. On the downside, lots of the attractions were closed and there was little to do on site

Great place for kids. So many food options at the breakfast buffet.

Great hotel but if you aren’t all inclusive you have to pay extra for everything including splash park, kuds club etc we were full board as only stated 3 days

Great place

Loved our room but the food was awful - made us sick and we ended up in hospital - we were not able to enjoy our holiday spent the rest Of the time in our room because we couldn’t go out into the sunlight according to the doctor because of the sickness.

Lovely

I can’t say enough good things about this hotel 100% best family trip ever All the staff were so nice and Great

Nice interior, new bathroom, good service, friendly staff, good massage.

It took over 20 minutes to check In, we weren’t allowed to upgrade to all inclusive, my credit card details were written on a piece of paper (terrible security risk) and we were charged a fortune for a paper cup of beer which was only 3/4 full (fine if you’re all inclusive and can refill but paying resort prices should be a glass and a full drink!) the property is also in need of some upgrades/renovations.

Overall great hotel.. however not clear what alcohol is available as all inclusive. Very clean, beds so comfy. Food - variety of choices and overall very good

We traveled with our two children, aged 8 and 2. Despite our second child almost turning 3, the indoor playground had a strict age limit of 3 years old and above. The weather during the first few nights was rainy and cold, and when we asked for entertainment options suitable for a two-year-old, the staff seemed unsure.There was only one large, unheated outdoor pool, which felt freezing cold for this time of year. Additionally, the indoor pool with a spa was not included in the all-inclusive package and required extra payment, but even that water was not very warm.Although the food was okay and the staff were friendly, overall, it was a pleasant but short stay, and we don't plan to return.