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Hotel Europa
Hotels
8.0
/10
Very Good
151 reviews
What Guests Say About Their Stay
Paul
10.0
/ 10
Lovely hotel and a good location
Friendly staff and the areas and room were clean and it was very quiet
The room was nice with aircon, the bathroom was spacious and had a lovely overhead shower but with only opaque glass separating it from the room, it may not be the choice with overly private couples….it wasn’t a problem for us but just wanted to put it out there
The parking is offsite about a 10 minute walk away which is a public under cover car park but they have a deal that you only pay their rates not the car park rates
We did have an issue in that the ticket they gave didn’t work so we ended up having to pay full price to get out of the car park but the hotel refunded us without any problem
Chantal
10.0
/ 10
Hôtel very quiet and clean.Great central location and close to the old town. Staff pleasant and helpful. Good value for money.Recommended
See translation
Jm
10.0
/ 10
Could do with providing tea or coffee to buy need to the restaurant across the road.
In the Area
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PLAZA DE BELEN 1, Jaén, Andalusia, Spain, 23001
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Hotel Europa
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What's around Hotel Europa
PLAZA DE BELEN 1, Jaén, Andalusia, Spain, 23001
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Discover More About Hotel Europa
Location
Staying at Hotel Europa is a good choice when you are visiting Jaén.
About Hotel Europa
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Europa.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Europa is the right place to stay.
All facilities in Hotel Europa
Others
Hotel Services
- Newspaper in lobby
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Tours
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
General
- Parking (surcharge)
- Terrace
- Rooftop terrace
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Business center
Accommodation Policy & General Information in Hotel Europa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for local cuisine breakfast: approximately EUR 8.49 per person
- Self parking fee: EUR 14.50 per night
- Pet fee: EUR 11 per pet, per night
- Service animals are exempt from fees
- An in-room safe is available for an additional fee
- Crib (infant bed) fee: EUR 11.50 per night
- Rollaway bed fee: EUR 22.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For same day bookings made after 18h, please contact the property using the information on the reservation confirmation received after booking.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:30 - 19:30
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:30 - 19:30 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Europa | 40 |
Another facilities in Hotel Europa | Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist, Tours |
Frequently asked question in Hotel Europa
What are available facilities at Hotel Europa?
There are top facilites at Hotel Europa such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Europa?
The standard check-in time at Hotel Europa is starting from 14:30 - 19:30 while the latest check-out time is at Before 11:00
Does Hotel Europa provide breakfast?
Yes, Hotel Europa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Europa have?
Hotel Europa is a 3.0-star hotel.
How many rooms does Hotel Europa have?
Hotel Europa has 40 rooms in total.
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More Reviews from Other Guests in Hotel Europa
Overall Ratings & Reviews Hotel Europa
Other sources (151)
8.0
Very Good
From 151 reviews
Cleanliness
8.4
Room Comfort
8.2
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Europa
Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Lovely hotel and a good location
Friendly staff and the areas and room were clean and it was very quiet
The room was nice with aircon, the bathroom was spacious and had a lovely overhead shower but with only opaque glass separating it from the room, it may not be the choice with overly private couples….it wasn’t a problem for us but just wanted to put it out there
The parking is offsite about a 10 minute walk away which is a public under cover car park but they have a deal that you only pay their rates not the car park rates
We did have an issue in that the ticket they gave didn’t work so we ended up having to pay full price to get out of the car park but the hotel refunded us without any problem
Read More
Chantal
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Hôtel very quiet and clean.Great central location and close to the old town. Staff pleasant and helpful. Good value for money.Recommended
Verified traveler
6.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
Europa is a mid-range hotel in the newer section of the city. The accommodations are basic, but ok. The breakfast is basic, but ok. Prior to the arrival, the hotel repeatedly sent us messages regarding its restictive check-in times and payment policy. On several occasions we tried to call them with payment, but the phone wasn't answered.
The main issue we have with this property is regarding security. We were given one electronic cardkey, which had both the hotel name and the room number on it. That's a huge risk, if the key gets lost.
A light outside the room door illuminates red or green, depending on whether the electronic cardkey is in the slot inside the room. That clearly shows if the guests are in or out. So, if you dropped the key on the street, there's now a clear security risk.
The safe inside the room was apparently attached to a thin backing on the back wall of the wardrobe. "Apparently", because in our room it was thorn out of the wall, revealing a big hole in the backing of the wardrobe -- and being completely loose. Not terribly effective for a small safe.
Read More
kelley
Leisure with Friends
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Very nice staff and exceptionally clean
maria
Business and Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
The parking
Karen
Leisure with Partner
6.0
/10
Reviewed 189 week(s) ago
Expedia Group verified review
Very close to everything and clean. The bed was comfortable. Most staff members were very nice. (One younger woman was not.) we asked for 2 keys so my husband could take an early morning walk while I sleep. She said no. Bathroom really afforded no privacy. Very noisy on street at midnight and then at 3:00.
Jm
Friends and Family
10.0
/10
Reviewed 206 week(s) ago
Hotels.com verified review
Could do with providing tea or coffee to buy need to the restaurant across the road.
L
Business
10.0
/10
Reviewed 207 week(s) ago
Hotels.com verified review
Clean, comfortable and quite room. Outstanding staff service. Breakfast is a must particularly for the variety of high-quality olive oil. Location is excellent: close to bus station, city center and train station. Plenty of local restaurants nearby.
gerard
Leisure with Partner
8.0
/10
Reviewed 212 week(s) ago
Expedia Group verified review
Definitely the helpful reception staff are what pulls this by itself relatively mediocre hotel to a be much higher appreciated.
Breakfast was okay, and made in a unique way very COVID safe.
Rooms were moderately normal sized for Spain.
Verified traveler
8.0
/10
Reviewed 215 week(s) ago
Hotels.com verified review
Pros: staff is friendly and breakfast consists of a good spread. Cons: room strongly smelled like cleaning product when we arrived (it is good that it is clean but not to have to inhale the product) and parking is offsite and not free.
Laura
8.0
/10
Reviewed 216 week(s) ago
Hotels.com verified review
Room had a strong cleaning product smell when we walked in so we opened our window. We were on the first floor with the window facing the street and could hear the customers at the restaurant across the street well into the night since we wanted our window open. Good location but parking is not included and is a 5-10 minute walk. It is cheaper to pay at the site directly if you will be going in and out or staying less than 24 hours. Staff was friendly. Due to COVID you have to sign up for a breakfast time. Breakfast included a variety of items to chose from.
Read More
Verified traveler
10.0
/10
Reviewed 234 week(s) ago
Hotels.com verified review
Great hotel. Breakfast is superb! Highly recommended. Staff are among the best. Covid protocol in place.
Verified traveler
10.0
/10
Reviewed 251 week(s) ago
Hotels.com verified review
I stayed a total of 5 days while I was looking for a place to live. The rooms were comfortable and clean. The staff was friendly and helpful when I had questions about the city. The location was close to the bus station and the city center. I would definitely stay here again.
Verified traveler
Leisure
2.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
Hello,
I came to your hotel on the 1st of January 2020, when i arrived the room was different from the picture ,too small, stinks of sex and toilet sewage smells ,i came down i told the girl that i don't like the room that rooms stinks she should have it changed to another room she laughed at me and said this is the only room available i told her i can't stay in that smelling room and she said she will charge me for full days when i didn't stay not even one day not even trying to understand or say sorry she was rude and arrogant to me maybe because the saying Black boys sale shoes on the road in streets of jean capital she was laughing thinking i am one. Please i want my money back i beg you in the name of God or will let the whole world know what you have done taking money from my account without my authorization when it was not my fault only i was giving a smelling room and only room .
Regards
Michael Akubueze
Read More
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 316 week(s) ago
Expedia Group verified review
Nice location. The room was large and had a patio. The breakfast was OK with five kinds of olive oil. The safe was broken and there waa no kettle or coffee maker.
Martin
8.0
/10
Reviewed 323 week(s) ago
Hotels.com verified review
Great location, Nice breakfast and very helpful and pleasant staff, Clean rooms and comfy bed..
Peter
8.0
/10
Reviewed 331 week(s) ago
Hotels.com verified review
Good value. Parking a problem as they said I hadn’t booked a space. Had to park on the road. Very central.
KEITH
8.0
/10
Reviewed 346 week(s) ago
Hotels.com verified review
The room was comfortable and the staff friendly and helpful. The breakfast could have been better, but with all the temptations of the local restaurants, we weren't that hungry in the mornings.
The hotel is perfectly placed for the main part of town.
L
10.0
/10
Reviewed 351 week(s) ago
Hotels.com verified review
Great stay. Great staff. Would stay again
Andrea
8.0
/10
Reviewed 374 week(s) ago
Hotels.com verified review
The room was comfortable, the parking was a bit of a hike away from the hotel and we had trouble getting the ticket to work both days to get our car out. Otherwise the hotel was in a good location and it was a fine place to stay.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Europa
Other sources (151)
8.0
Very Good
From 151 reviews
Cleanliness
8.4
Room Comfort
8.2
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Europa
Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Lovely hotel and a good location
Friendly staff and the areas and room were clean and it was very quiet
The room was nice with aircon, the bathroom was spacious and had a lovely overhead shower but with only opaque glass separating it from the room, it may not be the choice with overly private couples….it wasn’t a problem for us but just wanted to put it out there
The parking is offsite about a 10 minute walk away which is a public under cover car park but they have a deal that you only pay their rates not the car park rates
We did have an issue in that the ticket they gave didn’t work so we ended up having to pay full price to get out of the car park but the hotel refunded us without any problem
Read More
Chantal
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Hôtel very quiet and clean.Great central location and close to the old town. Staff pleasant and helpful. Good value for money.Recommended
Verified traveler
6.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
Europa is a mid-range hotel in the newer section of the city. The accommodations are basic, but ok. The breakfast is basic, but ok. Prior to the arrival, the hotel repeatedly sent us messages regarding its restictive check-in times and payment policy. On several occasions we tried to call them with payment, but the phone wasn't answered.
The main issue we have with this property is regarding security. We were given one electronic cardkey, which had both the hotel name and the room number on it. That's a huge risk, if the key gets lost.
A light outside the room door illuminates red or green, depending on whether the electronic cardkey is in the slot inside the room. That clearly shows if the guests are in or out. So, if you dropped the key on the street, there's now a clear security risk.
The safe inside the room was apparently attached to a thin backing on the back wall of the wardrobe. "Apparently", because in our room it was thorn out of the wall, revealing a big hole in the backing of the wardrobe -- and being completely loose. Not terribly effective for a small safe.
Read More
kelley
Leisure with Friends
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Very nice staff and exceptionally clean
maria
Business and Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
The parking
Karen
Leisure with Partner
6.0
/10
Reviewed 189 week(s) ago
Expedia Group verified review
Very close to everything and clean. The bed was comfortable. Most staff members were very nice. (One younger woman was not.) we asked for 2 keys so my husband could take an early morning walk while I sleep. She said no. Bathroom really afforded no privacy. Very noisy on street at midnight and then at 3:00.
Jm
Friends and Family
10.0
/10
Reviewed 206 week(s) ago
Hotels.com verified review
Could do with providing tea or coffee to buy need to the restaurant across the road.
L
Business
10.0
/10
Reviewed 207 week(s) ago
Hotels.com verified review
Clean, comfortable and quite room. Outstanding staff service. Breakfast is a must particularly for the variety of high-quality olive oil. Location is excellent: close to bus station, city center and train station. Plenty of local restaurants nearby.
gerard
Leisure with Partner
8.0
/10
Reviewed 212 week(s) ago
Expedia Group verified review
Definitely the helpful reception staff are what pulls this by itself relatively mediocre hotel to a be much higher appreciated.
Breakfast was okay, and made in a unique way very COVID safe.
Rooms were moderately normal sized for Spain.
Verified traveler
8.0
/10
Reviewed 215 week(s) ago
Hotels.com verified review
Pros: staff is friendly and breakfast consists of a good spread. Cons: room strongly smelled like cleaning product when we arrived (it is good that it is clean but not to have to inhale the product) and parking is offsite and not free.
Laura
8.0
/10
Reviewed 216 week(s) ago
Hotels.com verified review
Room had a strong cleaning product smell when we walked in so we opened our window. We were on the first floor with the window facing the street and could hear the customers at the restaurant across the street well into the night since we wanted our window open. Good location but parking is not included and is a 5-10 minute walk. It is cheaper to pay at the site directly if you will be going in and out or staying less than 24 hours. Staff was friendly. Due to COVID you have to sign up for a breakfast time. Breakfast included a variety of items to chose from.
Read More
Verified traveler
10.0
/10
Reviewed 234 week(s) ago
Hotels.com verified review
Great hotel. Breakfast is superb! Highly recommended. Staff are among the best. Covid protocol in place.
Verified traveler
10.0
/10
Reviewed 251 week(s) ago
Hotels.com verified review
I stayed a total of 5 days while I was looking for a place to live. The rooms were comfortable and clean. The staff was friendly and helpful when I had questions about the city. The location was close to the bus station and the city center. I would definitely stay here again.
Verified traveler
Leisure
2.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
Hello,
I came to your hotel on the 1st of January 2020, when i arrived the room was different from the picture ,too small, stinks of sex and toilet sewage smells ,i came down i told the girl that i don't like the room that rooms stinks she should have it changed to another room she laughed at me and said this is the only room available i told her i can't stay in that smelling room and she said she will charge me for full days when i didn't stay not even one day not even trying to understand or say sorry she was rude and arrogant to me maybe because the saying Black boys sale shoes on the road in streets of jean capital she was laughing thinking i am one. Please i want my money back i beg you in the name of God or will let the whole world know what you have done taking money from my account without my authorization when it was not my fault only i was giving a smelling room and only room .
Regards
Michael Akubueze
Read More
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 316 week(s) ago
Expedia Group verified review
Nice location. The room was large and had a patio. The breakfast was OK with five kinds of olive oil. The safe was broken and there waa no kettle or coffee maker.
Martin
8.0
/10
Reviewed 323 week(s) ago
Hotels.com verified review
Great location, Nice breakfast and very helpful and pleasant staff, Clean rooms and comfy bed..
Peter
8.0
/10
Reviewed 331 week(s) ago
Hotels.com verified review
Good value. Parking a problem as they said I hadn’t booked a space. Had to park on the road. Very central.
KEITH
8.0
/10
Reviewed 346 week(s) ago
Hotels.com verified review
The room was comfortable and the staff friendly and helpful. The breakfast could have been better, but with all the temptations of the local restaurants, we weren't that hungry in the mornings.
The hotel is perfectly placed for the main part of town.
L
10.0
/10
Reviewed 351 week(s) ago
Hotels.com verified review
Great stay. Great staff. Would stay again
Andrea
8.0
/10
Reviewed 374 week(s) ago
Hotels.com verified review
The room was comfortable, the parking was a bit of a hike away from the hotel and we had trouble getting the ticket to work both days to get our car out. Otherwise the hotel was in a good location and it was a fine place to stay.
Number of reviews per page
20
40