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- Hotel in ME Ibiza - The Leading Hotels of the World
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ME Ibiza - The Leading Hotels of the World
Hotels
8.8
/10
Very Good
238 reviews
What Guests Say About Their Stay
Giannina
10.0
/ 10
Desde el check in hasta el check out una experiencia linda , un equipo de trabajo proactivo,super amables y profesionales.
Lo super recomiendo Hotel ME Ibiza. Definitivamente volveremos pronto! Nos encanto el desayuno , estában divinos , gracias chef Joseph! Gracias a todo vuestro team regresamos a casa con una linda experiencia y recuerdos, felices de volver pronto.
See translation
Libby Robyn
10.0
/ 10
It was incredible. Staff were amazing. Never been treated so well. Hotel beautiful. Food amazing. Pool gorgeous
Rachel
10.0
/ 10
My room was huge with hot tub, however did have little trouble with the air when arrived but they sent someone to fix immediately. The staff were super helpful and kind my whole entire time there. Breakfast was on point everyday of my stay! Wish the iced lattes were a little better but all in all was a great stay.
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Urbanizacion S'Argamassa s/n, Santa Eularia des Riu, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7840
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in ME Ibiza - The Leading Hotels of the World
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What's around ME Ibiza - The Leading Hotels of the World
Urbanizacion S'Argamassa s/n, Santa Eularia des Riu, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7840
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Discover More About ME Ibiza - The Leading Hotels of the World
Location
Staying at ME Ibiza - The Leading Hotels of the World is a good choice when you are visiting Santa Eulària des Riu.
About ME Ibiza - The Leading Hotels of the World
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ME Ibiza - The Leading Hotels of the World exclusively for you.
ME Ibiza - The Leading Hotels of the World is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at ME Ibiza - The Leading Hotels of the World.
All facilities in ME Ibiza - The Leading Hotels of the World
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Spa
- Health club
- Garden
- Sauna
- Steam room
- Pool cabanas (surcharge)
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Rooftop terrace
- Parking
- Banquet
- Terrace
Business Facilities
- Meeting rooms
- Business center
Nearby Facilities
- Hair salon
- ATM/Banking
Sports and Recreations
- Fitness center
- Game room
Family-friendly Facilities
- Kids club
Transportation
- Valet parking
Accessibilty
- Accessible parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in ME Ibiza - The Leading Hotels of the World
Important Note
- Fee for buffet breakfast: approximately EUR 25 per person
- Airport shuttle fee: EUR 150 per vehicle (one-way)
- Pet fee: EUR 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The following facilities are closed seasonally each year. They will be closed from October 26 to April 16:
- Bar/Lounge
- Beach
- Business center
- Children's club
- Dining venue(s)
- Fitness facilities
- Laundry facilities
- Meeting facilities
- Parking area
- Sauna
- Spa
- Swimming pool
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at ME Ibiza - The Leading Hotels of the World | 149 |
Number of floors in ME Ibiza - The Leading Hotels of the World | 3 |
Another facilities in ME Ibiza - The Leading Hotels of the World | Beach umbrella, Outdoor pool, Spa, Health club, Garden |
Frequently asked question in ME Ibiza - The Leading Hotels of the World
What are available facilities at ME Ibiza - The Leading Hotels of the World?
There are top facilites at ME Ibiza - The Leading Hotels of the World such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at ME Ibiza - The Leading Hotels of the World?
The standard check-in time at ME Ibiza - The Leading Hotels of the World is starting from From 15:00 while the latest check-out time is at Before 12:00
Does ME Ibiza - The Leading Hotels of the World provide breakfast?
Yes, ME Ibiza - The Leading Hotels of the World provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does ME Ibiza - The Leading Hotels of the World have?
ME Ibiza - The Leading Hotels of the World is a 5.0-star hotel.
How many floors does ME Ibiza - The Leading Hotels of the World have?
ME Ibiza - The Leading Hotels of the World has 3 floors.
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More Reviews from Other Guests in ME Ibiza - The Leading Hotels of the World
Overall Ratings & Reviews ME Ibiza - The Leading Hotels of the World
Other sources (238)
8.8
Very Good
From 238 reviews
Cleanliness
9.2
Room Comfort
9.0
Location
7.6
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews ME Ibiza - The Leading Hotels of the World
Number of reviews per page
20
40
Top reviews
Lina
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was great but the food at the property is mediocre.
Giannina
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Desde el check in hasta el check out una experiencia linda , un equipo de trabajo proactivo,super amables y profesionales.
Lo super recomiendo Hotel ME Ibiza. Definitivamente volveremos pronto! Nos encanto el desayuno , estában divinos , gracias chef Joseph! Gracias a todo vuestro team regresamos a casa con una linda experiencia y recuerdos, felices de volver pronto.
Read More
Mark
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
This hotel is classified as a 5-star facility, however, compared to the other 5-star hotels we have stayed at (Jumeirah and Es Princep in Mallorca), this hotel has a way to go to match them. The hotel shows its age by now and there appointments should be brought up to the current times.
The positives are related to the staff who are very friendly and go out of their way to ensure you are taken care of. The negative, the hotel is geared towards the people who like to party. There is constant music playing at the pool from the morning until late hours so if you want to relax and sleep in, it is not possible. Additionally, the hotel expect you to spend a min amount of $ depending whether you want to enjoy the pool or another area. Overall, we would not recommend this hotel as it is expensive for that you receive and it is geared towards partying than relaxing.
Read More
Robert
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Dysfunctional in one word. This was our second negative experience at Me Ibiza and this 3 night stay in May 25 was the most disappointing stay ever. Booked a superior room with terrace and sea view. Please view photos of our actual room in this 5 star hotel. Room was totally dysfunctional and totally void of any character, we literally were staying in our own closet, not enough room to hang clothes or store your belongings, not enough room around bed to get out without putting your head in your clothes hanging up, the sink was within the open bedroom and right next to your clothes hanging up. All the clothes we hung up were being constantly splashed with soap and water from the sink. Even the awful tv at the bottom of the bed had been installed off centre and not level. The shower was also open to our room, just a glass cubicle with a small frosted band at waist height. The shower tray had been installed incorrectly so after each shower your dirty water just stayed in the bottom of the shower tray, not what you want first thing in the morning to have to paddle through 20mm of freezing cold dirty water from your previous nights shower the night before. Our room 117 felt very dated and tired, marks on walls, tiles in shower cubicle hanging off, generally grubby feeling, even on the heavily overlooked terrace there was rust stained rendering, dirty glass on windows. General staff were unprofessional and inadequately trained, The single most stressful sensory experience ever.
Read More
Korby
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Loved it.
Shirley
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Wonderful property but the staff are the stars of the show 😍
Libby Robyn
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
It was incredible. Staff were amazing. Never been treated so well. Hotel beautiful. Food amazing. Pool gorgeous
Rachel
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
My room was huge with hot tub, however did have little trouble with the air when arrived but they sent someone to fix immediately. The staff were super helpful and kind my whole entire time there. Breakfast was on point everyday of my stay! Wish the iced lattes were a little better but all in all was a great stay.
Juan
8.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Staff was amazing, incredibly friendly super clean property …just wish the rooms had AC during the time we stayed and jacuzzis heated in the evening for
Relaxing
Laura
Leisure with Partner
4.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
The only thing we could honestly say that we did like was the bed and bed linen. The bed was extremely comfortable. Unfortunately, we didn't like anything else about this hotel.
We really don't understand why people have given it such great reviews.
Kimberley
Leisure with Partner
10.0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Enjoyed walking the endless paths along the waterfront from the hotel in both directions. Roof top was wonderful with great views. The concierges were very helpful and knowledgeable. We especially liked our lovely "meet and greet" person! We forget her name in Spanish but I believe she said it was Claire in English (but much more beautiful in Spanish...Kierra?) and she's from the Canary Islands. Just a truly genuine and kind person.
Read More
David
Friends and Family
10.0
/10
Reviewed 161 week(s) ago
Hotels.com verified review
We stayed at ME Ibiza for 5 nights and were most impressed by the people that worked there. I know it’s a five star hotel but you can never take this for granted. Everyone was super attentive and helpful, no matter what our requests or needs. I won’t mention names for fear of missing someone out but every single person working at the hotel was amazing. We visited end of season and so it was probably less busy but even so, the people there made our stay so special. Super high fives to all of you.
The hotel was very clean and comfortable, as you would expect and has a small private beach area which, when we went was never crowded, (end of season) and our five year old daughter swam in the sea happily every day. The hotel is never more than about 40 minutes from anywhere by car and they organised a hire car for us at very short notice. Breakfast choice was huge and if I was to make any constructive criticism it would be that the post 7:30pm dinner menu is a bit limited. That said, we tried most of it and all was perfectly cooked and I would recommend everything. We ate in most nights because of our young daughter and she loved their pasta, pizza and burgers. I tried the pasta and it was very good.
All in all, we would definitely return and again, thank you to all of the people working there, you are amazing.
Read More
AZEB
Leisure Family
10.0
/10
Reviewed 181 week(s) ago
Expedia Group verified review
The service was exceptional, the hotel is beautiful, great location. Everyone was welcoming friendly and very nice. Daniel was very helpful he went above and beyond and so did the ladies at the reception. I will recommend Me Ibiza to everyone I know.
Verified traveler
10.0
/10
Reviewed 222 week(s) ago
Hotels.com verified review
Great from start to end!
Serena
Leisure with Partner
10.0
/10
Reviewed 273 week(s) ago
Expedia Group verified review
Just fabulous.
Wonderful attentive service.
Very safe.
Great rooftop adults only pool and bar
Wonderful setting on the coast
Bruce
Leisure with Partner
10.0
/10
Reviewed 277 week(s) ago
Expedia Group verified review
Great service and chilled out sexy vibe around the pool and bars. Fantastic breakfast
John
10.0
/10
Reviewed 316 week(s) ago
Hotels.com verified review
Absolutely beautiful hotel by the sea in Ibiza. Santa Eularia is away from the party areas of he island so if you’re looking for a relaxing break in Ibiza, this is the place for you. The pool area is lovely and the sea is a few steps away. Good dining options with the rooftop restaurant and the poolside one also. Staff very helpful as well. Would visit again
Read More
Luis
Leisure with Partner
4.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
el hotel está correcto pero con un precio elevado para lo que ofrece. Un gimnasio muy pequeño para el tamaño del hotel al igual que la piscina, demasiado pequeña para demasiada gente.
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
Second time at this hotel and both times we had a
Nightmare checkin. Really really slow. This time our room ended up having maintenance work being done so they said they’d get us another room. 2 hours later we got another room. We were only away for 2 nights and were looking forward to a chill before dinner but that didn’t happen. They’d offered us a suite for €450 a night extra which we declined - but why not offer us that? We’d have been very happy campers but in the end we were very disgruntled and disappointed. Anyway, after that all went well. The staff everywhere are lovely, helpful and friendly. Beds are really comfy. Rooms great. Roof top Bali beds (which they did give us as a “sorry”) are fabulous! Would still go again despite a rubbish start!
Read More
Verified traveler
Leisure
8.0
/10
Reviewed 331 week(s) ago
Expedia Group verified review
The hotel is lovely and some staff are extremely helpful but.....
You can’t use rooftop pool unless you pay for Bali bed.
Trying to get a drink or food by pool is almost impossible and that’s if you’ve managed to get a bed
1hr1/2 wait if you manage to order
Absolutely no help with sun umbrellas
Impossible to book yoga
No room/hotel information at all
Housekeeping very hit and miss
And all these things are the generic problems not those specific to my booking!!
Such a shame...with better service, management and commitment to ALL CLIENTS this hotel could be amazing
Read More
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews ME Ibiza - The Leading Hotels of the World
Other sources (238)
8.8
Very Good
From 238 reviews
Cleanliness
9.2
Room Comfort
9.0
Location
7.6
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews ME Ibiza - The Leading Hotels of the World
Number of reviews per page
20
40
Top reviews
Lina
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was great but the food at the property is mediocre.
Giannina
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Desde el check in hasta el check out una experiencia linda , un equipo de trabajo proactivo,super amables y profesionales.
Lo super recomiendo Hotel ME Ibiza. Definitivamente volveremos pronto! Nos encanto el desayuno , estában divinos , gracias chef Joseph! Gracias a todo vuestro team regresamos a casa con una linda experiencia y recuerdos, felices de volver pronto.
Read More
Mark
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
This hotel is classified as a 5-star facility, however, compared to the other 5-star hotels we have stayed at (Jumeirah and Es Princep in Mallorca), this hotel has a way to go to match them. The hotel shows its age by now and there appointments should be brought up to the current times.
The positives are related to the staff who are very friendly and go out of their way to ensure you are taken care of. The negative, the hotel is geared towards the people who like to party. There is constant music playing at the pool from the morning until late hours so if you want to relax and sleep in, it is not possible. Additionally, the hotel expect you to spend a min amount of $ depending whether you want to enjoy the pool or another area. Overall, we would not recommend this hotel as it is expensive for that you receive and it is geared towards partying than relaxing.
Read More
Robert
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Dysfunctional in one word. This was our second negative experience at Me Ibiza and this 3 night stay in May 25 was the most disappointing stay ever. Booked a superior room with terrace and sea view. Please view photos of our actual room in this 5 star hotel. Room was totally dysfunctional and totally void of any character, we literally were staying in our own closet, not enough room to hang clothes or store your belongings, not enough room around bed to get out without putting your head in your clothes hanging up, the sink was within the open bedroom and right next to your clothes hanging up. All the clothes we hung up were being constantly splashed with soap and water from the sink. Even the awful tv at the bottom of the bed had been installed off centre and not level. The shower was also open to our room, just a glass cubicle with a small frosted band at waist height. The shower tray had been installed incorrectly so after each shower your dirty water just stayed in the bottom of the shower tray, not what you want first thing in the morning to have to paddle through 20mm of freezing cold dirty water from your previous nights shower the night before. Our room 117 felt very dated and tired, marks on walls, tiles in shower cubicle hanging off, generally grubby feeling, even on the heavily overlooked terrace there was rust stained rendering, dirty glass on windows. General staff were unprofessional and inadequately trained, The single most stressful sensory experience ever.
Read More
Korby
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Loved it.
Shirley
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Wonderful property but the staff are the stars of the show 😍
Libby Robyn
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
It was incredible. Staff were amazing. Never been treated so well. Hotel beautiful. Food amazing. Pool gorgeous
Rachel
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
My room was huge with hot tub, however did have little trouble with the air when arrived but they sent someone to fix immediately. The staff were super helpful and kind my whole entire time there. Breakfast was on point everyday of my stay! Wish the iced lattes were a little better but all in all was a great stay.
Juan
8.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Staff was amazing, incredibly friendly super clean property …just wish the rooms had AC during the time we stayed and jacuzzis heated in the evening for
Relaxing
Laura
Leisure with Partner
4.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
The only thing we could honestly say that we did like was the bed and bed linen. The bed was extremely comfortable. Unfortunately, we didn't like anything else about this hotel.
We really don't understand why people have given it such great reviews.
Kimberley
Leisure with Partner
10.0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
Enjoyed walking the endless paths along the waterfront from the hotel in both directions. Roof top was wonderful with great views. The concierges were very helpful and knowledgeable. We especially liked our lovely "meet and greet" person! We forget her name in Spanish but I believe she said it was Claire in English (but much more beautiful in Spanish...Kierra?) and she's from the Canary Islands. Just a truly genuine and kind person.
Read More
David
Friends and Family
10.0
/10
Reviewed 161 week(s) ago
Hotels.com verified review
We stayed at ME Ibiza for 5 nights and were most impressed by the people that worked there. I know it’s a five star hotel but you can never take this for granted. Everyone was super attentive and helpful, no matter what our requests or needs. I won’t mention names for fear of missing someone out but every single person working at the hotel was amazing. We visited end of season and so it was probably less busy but even so, the people there made our stay so special. Super high fives to all of you.
The hotel was very clean and comfortable, as you would expect and has a small private beach area which, when we went was never crowded, (end of season) and our five year old daughter swam in the sea happily every day. The hotel is never more than about 40 minutes from anywhere by car and they organised a hire car for us at very short notice. Breakfast choice was huge and if I was to make any constructive criticism it would be that the post 7:30pm dinner menu is a bit limited. That said, we tried most of it and all was perfectly cooked and I would recommend everything. We ate in most nights because of our young daughter and she loved their pasta, pizza and burgers. I tried the pasta and it was very good.
All in all, we would definitely return and again, thank you to all of the people working there, you are amazing.
Read More
AZEB
Leisure Family
10.0
/10
Reviewed 181 week(s) ago
Expedia Group verified review
The service was exceptional, the hotel is beautiful, great location. Everyone was welcoming friendly and very nice. Daniel was very helpful he went above and beyond and so did the ladies at the reception. I will recommend Me Ibiza to everyone I know.
Verified traveler
10.0
/10
Reviewed 222 week(s) ago
Hotels.com verified review
Great from start to end!
Serena
Leisure with Partner
10.0
/10
Reviewed 273 week(s) ago
Expedia Group verified review
Just fabulous.
Wonderful attentive service.
Very safe.
Great rooftop adults only pool and bar
Wonderful setting on the coast
Bruce
Leisure with Partner
10.0
/10
Reviewed 277 week(s) ago
Expedia Group verified review
Great service and chilled out sexy vibe around the pool and bars. Fantastic breakfast
John
10.0
/10
Reviewed 316 week(s) ago
Hotels.com verified review
Absolutely beautiful hotel by the sea in Ibiza. Santa Eularia is away from the party areas of he island so if you’re looking for a relaxing break in Ibiza, this is the place for you. The pool area is lovely and the sea is a few steps away. Good dining options with the rooftop restaurant and the poolside one also. Staff very helpful as well. Would visit again
Read More
Luis
Leisure with Partner
4.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
el hotel está correcto pero con un precio elevado para lo que ofrece. Un gimnasio muy pequeño para el tamaño del hotel al igual que la piscina, demasiado pequeña para demasiada gente.
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
Second time at this hotel and both times we had a
Nightmare checkin. Really really slow. This time our room ended up having maintenance work being done so they said they’d get us another room. 2 hours later we got another room. We were only away for 2 nights and were looking forward to a chill before dinner but that didn’t happen. They’d offered us a suite for €450 a night extra which we declined - but why not offer us that? We’d have been very happy campers but in the end we were very disgruntled and disappointed. Anyway, after that all went well. The staff everywhere are lovely, helpful and friendly. Beds are really comfy. Rooms great. Roof top Bali beds (which they did give us as a “sorry”) are fabulous! Would still go again despite a rubbish start!
Read More
Verified traveler
Leisure
8.0
/10
Reviewed 331 week(s) ago
Expedia Group verified review
The hotel is lovely and some staff are extremely helpful but.....
You can’t use rooftop pool unless you pay for Bali bed.
Trying to get a drink or food by pool is almost impossible and that’s if you’ve managed to get a bed
1hr1/2 wait if you manage to order
Absolutely no help with sun umbrellas
Impossible to book yoga
No room/hotel information at all
Housekeeping very hit and miss
And all these things are the generic problems not those specific to my booking!!
Such a shame...with better service, management and commitment to ALL CLIENTS this hotel could be amazing
Read More
Number of reviews per page
20
40