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- Hotel in Occidental Bilbao
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Occidental Bilbao
Hotels
8.4
/10
Very Good
585 reviews
What Guests Say About Their Stay
Francia Yumila
10.0
/ 10
The beds are really confortable. The swimming pool is clean and beautiful. All staff were kind.
My favourite staff were the housekeeping, always perfect.
Carol
10.0
/ 10
The hotel is in a good location, with secure car park if you are arriving from the ferry. There is a metro station a few minutes walk from the hotel which brings you to the city centre just one stop away. The hotel has a swimming pool and outdoor area which is great.
Jonathan
10.0
/ 10
A lovely hotel and well located for the city.
A very comfortable bed and an amazing breakfast.
In the Area
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Av Zumalacarregui, 40, Bilbao, Biscay, Basque Autonomous Community, Spain, 48006
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Occidental Bilbao
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What's around Occidental Bilbao
Av Zumalacarregui, 40, Bilbao, Biscay, Basque Autonomous Community, Spain, 48006
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Discover More About Occidental Bilbao
Location
Occidental Bilbao is located in area / city Bilbao.
About Occidental Bilbao
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Occidental Bilbao exclusively for you.
Occidental Bilbao is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Occidental Bilbao.
All facilities in Occidental Bilbao
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Fireplace in lobby
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Garden
- Spa
- Outdoor pool
Sports and Recreations
- Fitness center
- Billiard
Connectivity
- Free WiFi
Accommodation Policy & General Information in Occidental Bilbao
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 18 per person
- Self parking fee: EUR 22 per day
- Spa fee: EUR 20 per day
- Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note: Access to the spa and gym facilities is limited to once per day per person.
Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from August 15 to August 22:
- Spa
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Occidental Bilbao | 200 |
Number of floors in Occidental Bilbao | 8 |
Another facilities in Occidental Bilbao | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Occidental Bilbao
What are available facilities at Occidental Bilbao?
There are top facilites at Occidental Bilbao such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Occidental Bilbao?
The standard check-in time at Occidental Bilbao is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Occidental Bilbao provide breakfast?
Yes, Occidental Bilbao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Occidental Bilbao have?
Occidental Bilbao is a 4.0-star hotel.
How many floors does Occidental Bilbao have?
Occidental Bilbao has 8 floors.
See All
More Reviews from Other Guests in Occidental Bilbao
Overall Ratings & Reviews Occidental Bilbao
Other sources (585)
8.4
Very Good
From 585 reviews
Cleanliness
9.0
Room Comfort
8.6
Location
10.0
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Occidental Bilbao
Number of reviews per page
20
40
Top reviews
David
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Parking is underground and the ramps are very tight. There is no wheelchair parking space outside the hotel and you have to go down many floors to find an accessible space.
Bar staff were lovely and the bar stayed open late to offer coffee etc.
Francia Yumila
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The beds are really confortable. The swimming pool is clean and beautiful. All staff were kind.
My favourite staff were the housekeeping, always perfect.
Carol
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel is in a good location, with secure car park if you are arriving from the ferry. There is a metro station a few minutes walk from the hotel which brings you to the city centre just one stop away. The hotel has a swimming pool and outdoor area which is great.
Ryan
Leisure Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It may have happened only to me though the air condition on the ceiling flooded during the night and all my belongings soaked.
The staffs were not as serious as I was.
Disappointed
Jonathan
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
A lovely hotel and well located for the city.
A very comfortable bed and an amazing breakfast.
Sandra
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Location not suitable for main attractions too far away.
Verified traveler
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Only stayed one night but it looked like a nice hotel to stay for several days. Only slight drawback was the location which is a bit of a walk out of town up a steep hill. Room was clean and comfortable, nice shower. Breakfast excellent and reception staff very friendly and helpful.
Louis
Friends and Family
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The pictures of this hotel are extremely misleading, make sure you read the details.
You have to pay 20euros per person for the gym and indoor pool. U17s are not permitted to use the indoor pool. The restaurant has bad reviews so we didn’t risk wasting more money around this hotel.
The first room we entered was extremely noisy, they have hard laminated flooring so you can hear the rooms above. There is also no sound proofing throughout the hotel, you can clearly hear the toilet flush from next door and above if on the lower floors.
Read More
Randall
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
This was my 4 th stay at this hotel. It is convenient and easily located. Parking is good and the metro is nearby. The staff are terrific and helpful. The lobby area and restaurant are very modern and nice looking. I highly recommend it.
William
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended
jason
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Well placed near the old town and metro. Clean, efficient service, good breakfast. Good deal.
jason
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Convenient place to stay near the old town and metro. Quiet rooms with good curtains. Free coffee and tea in romm with fridge. Helpful and friendly personnel
Adam
8.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Great stay, staff very friendly, room a decent size and good location. Use of the gym and pool is an extra charge which I hadn’t realised when booking
Marian
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
We came saturday instead of wednesday. Check-inn went fast, frontdesk employee was very kind and helped with getting a taxi.
Paul
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Secure undergroung parking eas excellent. This has 2 entrances - avoid the one that is accessed from small back streets as it was an unnearving drive to get to.
Robert
Leisure Family
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Overall excellent
Michel
Business
4.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Everything has hidden fees, the pool, gym, parking, etc. There is an extra for everything and anything !
The site says they speak english and french, they do not speak French and hardly speak English. All the hidden fees start a 20 euros and more !
The rooms are very pricy and are very small. Never again will I go to Occidental Bilbao…
Read More
Ian
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
A little out of town and on a relatively steep hill. However, there is a metro station only 200m away which gives easy access to the city. Next to a main road and so there was regular road noise at night. The pool was shut.
Staff were efficient and friendly. The room was spacious and clean. A large sitting area on the ground floor to enjoy a drink from the bar.
Read More
Martin
Friends and Family
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Good location, nice hotel
Raisa
Leisure Family
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Excelente hotel, moderno confortable para ir en familia, desayunos opcionales, hotel lujoso
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Occidental Bilbao
Other sources (585)
8.4
Very Good
From 585 reviews
Cleanliness
9.0
Room Comfort
8.6
Location
10.0
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Occidental Bilbao
Number of reviews per page
20
40
Top reviews
David
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Parking is underground and the ramps are very tight. There is no wheelchair parking space outside the hotel and you have to go down many floors to find an accessible space.
Bar staff were lovely and the bar stayed open late to offer coffee etc.
Francia Yumila
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The beds are really confortable. The swimming pool is clean and beautiful. All staff were kind.
My favourite staff were the housekeeping, always perfect.
Carol
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel is in a good location, with secure car park if you are arriving from the ferry. There is a metro station a few minutes walk from the hotel which brings you to the city centre just one stop away. The hotel has a swimming pool and outdoor area which is great.
Ryan
Leisure Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
It may have happened only to me though the air condition on the ceiling flooded during the night and all my belongings soaked.
The staffs were not as serious as I was.
Disappointed
Jonathan
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
A lovely hotel and well located for the city.
A very comfortable bed and an amazing breakfast.
Sandra
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Location not suitable for main attractions too far away.
Verified traveler
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Only stayed one night but it looked like a nice hotel to stay for several days. Only slight drawback was the location which is a bit of a walk out of town up a steep hill. Room was clean and comfortable, nice shower. Breakfast excellent and reception staff very friendly and helpful.
Louis
Friends and Family
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The pictures of this hotel are extremely misleading, make sure you read the details.
You have to pay 20euros per person for the gym and indoor pool. U17s are not permitted to use the indoor pool. The restaurant has bad reviews so we didn’t risk wasting more money around this hotel.
The first room we entered was extremely noisy, they have hard laminated flooring so you can hear the rooms above. There is also no sound proofing throughout the hotel, you can clearly hear the toilet flush from next door and above if on the lower floors.
Read More
Randall
Business and Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
This was my 4 th stay at this hotel. It is convenient and easily located. Parking is good and the metro is nearby. The staff are terrific and helpful. The lobby area and restaurant are very modern and nice looking. I highly recommend it.
William
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended
jason
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Well placed near the old town and metro. Clean, efficient service, good breakfast. Good deal.
jason
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Convenient place to stay near the old town and metro. Quiet rooms with good curtains. Free coffee and tea in romm with fridge. Helpful and friendly personnel
Adam
8.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Great stay, staff very friendly, room a decent size and good location. Use of the gym and pool is an extra charge which I hadn’t realised when booking
Marian
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
We came saturday instead of wednesday. Check-inn went fast, frontdesk employee was very kind and helped with getting a taxi.
Paul
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Secure undergroung parking eas excellent. This has 2 entrances - avoid the one that is accessed from small back streets as it was an unnearving drive to get to.
Robert
Leisure Family
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Overall excellent
Michel
Business
4.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Everything has hidden fees, the pool, gym, parking, etc. There is an extra for everything and anything !
The site says they speak english and french, they do not speak French and hardly speak English. All the hidden fees start a 20 euros and more !
The rooms are very pricy and are very small. Never again will I go to Occidental Bilbao…
Read More
Ian
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
A little out of town and on a relatively steep hill. However, there is a metro station only 200m away which gives easy access to the city. Next to a main road and so there was regular road noise at night. The pool was shut.
Staff were efficient and friendly. The room was spacious and clean. A large sitting area on the ground floor to enjoy a drink from the bar.
Read More
Martin
Friends and Family
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Good location, nice hotel
Raisa
Leisure Family
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Excelente hotel, moderno confortable para ir en familia, desayunos opcionales, hotel lujoso
Number of reviews per page
20
40