Poem Apartments, Las Canteras

The suite was in a dynamic part of town with a great selection of cafes and restaurants minutes away. Check-in went smooth. The suite needs a few pieces of furniture upgraded. The sofa, turned sofa-bed, was in poor condition. My biggest issue was cleanliness. My white socks were black from walking on the laminate flooring. One set of bedsheets had a lipstick stain. I would stay in this location again, but not at these accommodations.

Great place to stay faultless

I had a wonderful stay at Poem Suits. An exceptional service of the staff on premises. I will definitely recommend this place for a vacation stay. Beach is located across the street. Beautiful location. Overall- clean , safe and very convenient. Thank you Poem Suits .

Second time here great location and facilities for our stay - staff colleagues helpful and answered all queries promptly will return

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Good apartment basically you get what you paid for ,it’s very close to Playa de las Canteras just one block away so that’s good ,the apartment itself basic it’s not convenient for light sleepers as we had city view so expect car noise and other things it was fine by us , communication was good from the stuff to send us instructions to how we get to the apartment.

Very loud neighbours who came back in the early hours of the morning. The room is definitely not the one on the photos.

I was not informed that the building was undergoing renovations. at 8:00 in the morning they started drilling. when I confronted the front desk they said it was the last day. but it continued throughout the stay

Not a hotel as such, these rooms/suites are very modern, well equipped and the project is very well managed.The area isn't the best, however it is only 1 block from the fabulous Cantaras beach, with all it's bars and restaurants, also walking distance to the Aquarium which is highly recommended and one block from the Port market which is also worth a visit. Discounted parking in the adjacent car park is an added bonus. We only stayed for 2 days and would stay again but probably on the other side of the building as "the city view" is not so nice.

Almost in the beach. Great and very professional staff especially Carlos who prepare and follow my welcoming.

A beautiful, quiet, clean place, close to everything: the beach, markets, and restaurants. The staff are friendly and helpful. I arrived three hours before the scheduled time, but they still gave me the place and helped me. The price is reasonable and acceptable. When I come back again, it will be my first choice.

Superb location and really nice accommodations

Good

My partner and I checked in on the 29th, in a comfort suite, room 206. When we arrived, staff were friendly and helpful, but the staff were not the issue. As we approached our room, the hallways, stairs, and particularly the mirror decorations were all dirty, setting the tone immediately. We got to our room, and quickly were disappointed. Although the facilities worked, with the exception of the cold shower, the cleanliness of the room was shocking. What we had been promised was not what we received. From the marks on the walls, to the mould in the shower, the entire place was just poor. We informed the receptionist, who was polite, and he told us the cleaner would do a once over. Even after this, we found that the only thing that had really been cleaned was the inside of the fridge. We were told that the black mould in the shower was not actually dirt, and neither was the marks over the walls, they were just ‘wear and tear’. We checked out early, and we’re genuinely shocked at our experience. I would say the reviews do not do the place justice from our experience. We have received no compensation, and have tried to take this up with Expedia, to which we were told there’s nothing that can be done. The hotel also claims that we never reported any issue with the room which is so frustrating.

Poems was the best place we have ever stayed! We had a double bed suite and were delighted with the quirky layout the quality and cleanliness of the suite. It was the most comfortable bed and pillows we have slept on.... There is a cafe on the corner that opens early for a fresh coffee and pastry for breakfast as well as a small market to buy fresh items or tourist bits. Easy walking distance to the esplanade and parking sites within the city. Highly recommend.

Great location very friendly and helpful staff and facilities good

Bra hotelleilighet og flinke personell. Bare 2 min gåing til stranda. Selve leiligheten hadde noen nedsider. Handtaket til utedøren var løs, kjøkkenet og dusjen var ikke helt rent, og varme vatnet i dusjen varte bare 2 minutter før det ble iskaldt. Vi sa ifra til personalet og de fikset det nesten med en gang. Vi fikk til og med tilbudt 2 gratis vasker av leiligheten. Vi hadde en veldig hyggelig opplevelse hos poem suites:)

First we had an Apartment to the street side and it was very loud. Moreover, the toilet door didn‘t work properly which was a big problem. After complaining, they have us another Apartment which was great 😀. Location is great - near the beach and a lot of Restaurants around.

Loved the apartment in a great place and very secure and safe place to be lots of local shops

Had a good 6 night stay. Staff were friendly and helpful. Hotel in a good position with just a few minutes walk from the beach, supermarkets and restaurants. Also, a very good and inexpensive bike hire shop is about a 10 minute walk.