Santa Clara Urban Hotel & Spa

Hotels
9.2
/10
Exceptional
257 reviews

What Guests Say About Their Stay

Anna
10.0
/ 10
This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Michael
10.0
/ 10
This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Lourdes
10.0
/ 10
Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
In the Area
See Map
C/ San Alonso, 16, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7001

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Santa Clara Urban Hotel & Spa is a good choice when you are visiting Palma de Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Santa Clara Urban Hotel & Spa

C/ San Alonso, 16, Palma de Mallorca, Mallorca, Balearic Islands, Spain, 7001
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Discover More About Santa Clara Urban Hotel & Spa

Location


Staying at Santa Clara Urban Hotel & Spa is a good choice when you are visiting Palma de Mallorca.

About Santa Clara Urban Hotel & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Santa Clara Urban Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Santa Clara Urban Hotel & Spa.

All facilities in Santa Clara Urban Hotel & Spa

Others Santa Clara Urban Hotel & Spa
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

General

  • Rooftop terrace
  • Terrace

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Santa Clara Urban Hotel & Spa

Important Note
  • Fee for full breakfast: approximately EUR 17 for adults and EUR 8.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Santa Clara Urban Hotel & Spa
20
Another facilities in Santa Clara Urban Hotel & Spa
Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Santa Clara Urban Hotel & Spa

What are available facilities at Santa Clara Urban Hotel & Spa?
There are top facilites at Santa Clara Urban Hotel & Spa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Santa Clara Urban Hotel & Spa?
The standard check-in time at Santa Clara Urban Hotel & Spa is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Santa Clara Urban Hotel & Spa provide breakfast?
Yes, Santa Clara Urban Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Santa Clara Urban Hotel & Spa have?
Santa Clara Urban Hotel & Spa is a 4.0-star hotel.
How many rooms does Santa Clara Urban Hotel & Spa have?
Santa Clara Urban Hotel & Spa has 20 rooms in total.
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More Reviews from Other Guests in Santa Clara Urban Hotel & Spa

9.2
Exceptional
From 257 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Santa Clara Urban Hotel & Spa

Number of reviews per page
20
40
Top reviews
Lilit
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and uniq hotel.
Liran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect location, good customer service
Diana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Loved it. Clean and quiet.
Anna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Michael
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Lourdes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Terrence
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
DAVID CHARLES
icon-Leisure
Leisure
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Read More
Christopher
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
mark
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The location was convenient, the hotel was average and disappointing for the price.
Joni
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Staff was 💯 great location in old town.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Great location. Excellent staff. Interesting decor.
roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Read More
Heather
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Kieron
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Lauren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
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Christine
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Great location, helpful and friendly staff, room was clean and bed was comfortable.
Simon
10.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

A beautiful boutique hotel in a lovely quiet area yet close to restaurants and other attractions. Top marks to the staff in reception who were very friendly and welcoming.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

The property was fantastic and large rooms. Above all, the staff was fantastic. A particular mention goes to Lisa, who made us feel super comfortable and even surprised my wife with a birthday treat in the room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Santa Clara Urban Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 257 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

8.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Santa Clara Urban Hotel & Spa

Number of reviews per page
20
40
Top reviews
Lilit
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and uniq hotel.
Liran
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Perfect location, good customer service
Diana
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Loved it. Clean and quiet.
Anna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Michael
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Lourdes
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Terrence
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
DAVID CHARLES
icon-Leisure
Leisure
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Read More
Christopher
10.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
mark
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The location was convenient, the hotel was average and disappointing for the price.
Joni
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Staff was 💯 great location in old town.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Great location. Excellent staff. Interesting decor.
roger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Read More
Heather
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Kieron
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Lauren
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
Read More
Christine
10.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

Great location, helpful and friendly staff, room was clean and bed was comfortable.
Simon
10.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

A beautiful boutique hotel in a lovely quiet area yet close to restaurants and other attractions. Top marks to the staff in reception who were very friendly and welcoming.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

The property was fantastic and large rooms. Above all, the staff was fantastic. A particular mention goes to Lisa, who made us feel super comfortable and even surprised my wife with a birthday treat in the room.
Number of reviews per page
20
40