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Servatur Terrazamar Suite & Sun Suite
Hotels
8.6
/10
Very Good
305 reviews
What Guests Say About Their Stay
Daniel
10.0
/ 10
Unbelievable property first time visiting, would recommend to anyone I will definitely revisiting in the future. Only 1 downside was blood on one of the unused bed sheets that never got changed even though cleaners were in every day. But the rooms were huge especially in the Royal with a large balcony that catches the sun all day long. Beautiful views looking down the valley towards the sea! 15 minutes walk to the beach. And perfect location bang across from the shopping mall and shopping centre which both have loads of food and drinks places.
Karen
10.0
/ 10
Greeted by friendly reception staff, lovely and clean reception area and all outside areas were well looked after.
We had a premium room on floor 1 and was lovely...maids cleaned room virtually every day... back gate was great as only short walk to shops, bars and restaurants definitely will be going again
Claire
10.0
/ 10
Perfect location, close to everything. Huge balconies with sunbeds on that get lots of sun.
In the Area
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Avda. De las Palmeras s/n, Puerto Rico, Mogán, Las Palmas, Canary Islands, Spain, 35130
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Servatur Terrazamar Suite & Sun Suite
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What's around Servatur Terrazamar Suite & Sun Suite
Avda. De las Palmeras s/n, Puerto Rico, Mogán, Las Palmas, Canary Islands, Spain, 35130
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Location
Servatur Terrazamar Suite & Sun Suite is located in area / city Mogán.
About Servatur Terrazamar Suite & Sun Suite
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Servatur Terrazamar Suite & Sun Suite.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Servatur Terrazamar Suite & Sun Suite exclusively for you.
With all facilities offered, Servatur Terrazamar Suite & Sun Suite is the right place to stay.
All facilities in Servatur Terrazamar Suite & Sun Suite
Others
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Shops
- Outdoor pool
- Garden
- Pool sun loungers
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Lockers
- Parking
- Banquet
- Terrace
Sports and Recreations
- Outdoor tennis court
- Game room
- Billiard
- Tennis court
Nearby Facilities
- Souvenir shop
- Grocery
- ATM/Banking
Family-friendly Facilities
- Kids club
- Children pool
Business Facilities
- Conference center
- Computer station
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Servatur Terrazamar Suite & Sun Suite
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately EUR 9.50 for adults and EUR 4.75 for children
- Airport shuttle fee: EUR 50 per vehicle (roundtrip, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 150 per stay
- A tax is imposed by the city: EUR 0.16 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid government-issued ID card at check-in.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Servatur Terrazamar Suite & Sun Suite | 306 |
Number of floors in Servatur Terrazamar Suite & Sun Suite | 8 |
Another facilities in Servatur Terrazamar Suite & Sun Suite | Tours, Multilingual staff, Laundry service, Luggage storage, 24-hour Receptionist |
Frequently asked question in Servatur Terrazamar Suite & Sun Suite
What are available facilities at Servatur Terrazamar Suite & Sun Suite?
There are top facilites at Servatur Terrazamar Suite & Sun Suite such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Servatur Terrazamar Suite & Sun Suite?
The standard check-in time at Servatur Terrazamar Suite & Sun Suite is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Servatur Terrazamar Suite & Sun Suite provide breakfast?
Yes, Servatur Terrazamar Suite & Sun Suite provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Servatur Terrazamar Suite & Sun Suite have?
Servatur Terrazamar Suite & Sun Suite is a 3.0-star hotel.
How many floors does Servatur Terrazamar Suite & Sun Suite have?
Servatur Terrazamar Suite & Sun Suite has 8 floors.
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More Reviews from Other Guests in Servatur Terrazamar Suite & Sun Suite
Other sources (305)
8.6
Very Good
From 305 reviews
Cleanliness
8.2
Room Comfort
8.0
Location
8.4
Service and Facilites
8.4
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Traveler Reviews Servatur Terrazamar Suite & Sun Suite
Number of reviews per page
20
40
Top reviews
Daniel
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Unbelievable property first time visiting, would recommend to anyone I will definitely revisiting in the future. Only 1 downside was blood on one of the unused bed sheets that never got changed even though cleaners were in every day. But the rooms were huge especially in the Royal with a large balcony that catches the sun all day long. Beautiful views looking down the valley towards the sea! 15 minutes walk to the beach. And perfect location bang across from the shopping mall and shopping centre which both have loads of food and drinks places.
Read More
Karen
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Greeted by friendly reception staff, lovely and clean reception area and all outside areas were well looked after.
We had a premium room on floor 1 and was lovely...maids cleaned room virtually every day... back gate was great as only short walk to shops, bars and restaurants definitely will be going again
Claire
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Perfect location, close to everything. Huge balconies with sunbeds on that get lots of sun.
Katy
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Good hotel, the staff were all excellent. Breakfast could have been better especially with the gluten free options. Rooms were always clean. The pools were well kept and was always easy to get sun beds.
Phillip
Friends and Family
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Nice hotel built into the side of a cliff. It’s clean and well maintained, if a little dated. The rooftop pool is excellent and has lovely views, the bar is also first class and well priced. Rooms are dated, aircon wasn’t working but other than that it was comfy.
Jamie
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great stay.Terraces were big plus.
Stsff were vary helpful
Paula
Friends and Family
6.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Staff very friendly and helpful - air conditioning not up to standard, however staff provided a portable which helped a little
Verified traveler
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Hotel was excellent! Rooms were basic but clean, MASSIVE balcony with table and chairs and 2 sun loungers. Air con in bedroom, ceiling fan in living area. Great having access to 3 large pools. Would definitely return to this hotel.
emma
Leisure with Partner
6.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
We booked this on recommendation from others however we were very disappointed. The apartment is tired and looking old. We stayed on the 2nd floor. Paint was coming off the walls and the shower cubicle was mouldy.
We were also told that no noise could be heard from the main Puerto Rico complex! We doubted this and were correct! It was noisy!
However it's in a good location and the terrace was huge and great for sunbathing on. But the complex is huge, busy and sadly not what we were looking for. Also you have to pay for air conditioning! We won't be staying there again and there are far better properties in the Puerto Rico area for a similar price. It's definitely not as plush as the pictures show!
We even tried the pool area at the Terrazamar and that was noisy too.
Our other concern is that the sunbathing terrace is not very private and other people can jump over onto your terrace as the dividing wall isn't complete, which is worrying from a safety point of view. We even had a woman peering over!! You are looked on from above due to the staggered design of the apartments.
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Natalie
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago
Expedia Group verified review
Great experience, staff friendly, frequently cleaned, spacious apartments and balcony with everything needed and excellent location to mall and commercial centre for shops, bars and restaurants.
Gary
Friends and Family
10.0
/10
Reviewed 131 week(s) ago
Hotels.com verified review
All good
Very clean
Very friendly
Philip
Leisure
10.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
Beautiful balcony, lovely room, far enough away from the centre to be nice and quiet overnight. Room cleaners were excellent and friendly.
R
8.0
/10
Reviewed 147 week(s) ago
Hotels.com verified review
Stay was ok room pleasant enough great shower and veranda. Facilities ok good pool and plenty of sun beds. No bar or shop facilities onsite (Terrazamar) unlike at Sun Suite sister hotel other than that good.
Debra
Leisure with Partner
10.0
/10
Reviewed 169 week(s) ago
Expedia Group verified review
The location is ideal and the balconies are massive.
Nicola
10.0
/10
Reviewed 177 week(s) ago
Hotels.com verified review
Great location, nice room, fantastic balcony
John
Friends and Family
10.0
/10
Reviewed 183 week(s) ago
Hotels.com verified review
First time staying at the sunsuites and we thought they were great .Amazing balconies , rooms spacious, close to centre and a short walk to beach , enjoyed it so much already booked for next year .
Verified traveler
8.0
/10
Reviewed 199 week(s) ago
Hotels.com verified review
Great hotel, staff were fantastic. Pool areas were perfect.
Our room was a little bit tired looking. We thought all the rooms had been refurbished, our one was not.
Will stay again though.
ROBERT
8.0
/10
Reviewed 206 week(s) ago
Hotels.com verified review
I enjoyed my stay there the hotel itself is fabulous and very clean everything at your doorstep for people going first time you pay extra for aircon and tv
R
Leisure with Partner
10.0
/10
Reviewed 207 week(s) ago
Expedia Group verified review
As regular clients of this complex, we had originally booked the Royal apartments back in February using a refund from a cancelled stay in May 2020 but when we arrived in September, the Royal complex was temporarily closed so we were allocated an end of block upper level apartment in the SunSuite apartments instead. We have stayed in the SunSuites before and like them too but you get free TV in the Royals so we asked reception about that and they quickly sorted it out so that we didn't have to pay for it like you normally do staying in the Sunsuites. The one small issue was that the bottom Terrazamar gate was locked until our second week there so we could not use the lower level Terrazamar block lifts to get down to and back from the commercial centre level for the first week. It meant having to use a long flight of steps down the road instead which was difficult for my wife, who has arthritis in her right knee, to cope with. The Royal apartments re-opened the day we left in October. Purely coincidental though.
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Verified traveler
Friends and Family
10.0
/10
Reviewed 254 week(s) ago
Hotels.com verified review
Nice clean apartments,massive terrace we stayed on 6th floor amazing views,following all covid procedures very well,reception and pool bar staff great,Make lovely mojitos and do a happy hour,we enjoyed our stay
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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