The communication for this hotel was top of the line. They email and WhatsApp you the day before your arrival. They sent step by step instructions on which app to download, how to use the key etc…We arrived early in the morning so we were told to go to the main reception to drop off bags, only a few short blocks away. When we arrived we were too tired to go anywhere so we sat in the lobby, our room was ready earlier than said time, which was great. We booked the penthouse. It was spacious enough for 2 kids, my husband and myself. I liked that the 2 bedrooms were on opposite sides. The breakfast was delivered in a cute box with plenty of options (fruit, yogurt, sandwich, croissant, another pastry, crackers, cookie and orange juice). The hotel is in the best location. The cathedral is a 2 minute walk, real Alcázar de Sevilla is 3 minutes. There were plenty of restaurants, bars, ice cream shops, and coffee right around the apartments. Public transportation was also a 2 minute walk. I would recommend this hotel to my family and friends.
We loved our stay! Communication was fast and check in was a breeze. This location was perfect and within walking distance of all we needed to see (Catedral, Setas de Sevilla and Real Alcázar). The only complaint is the outside is very loud and the walls must be thin because we can hear the trash guys up in the early hours of the morning as well as the neighboring rooftop restaurant that goes well past midnight and made for a restless sleep. There is also a note on the door that lets tenants know to close the door lightly which of course nobody paid attention to and that door was above my bedroom. I know the owner cannot control this though. Thank you for a memorable stay!