Universal Hotel

We found underwear under the bed and the reception did not say much.

Good hotel in a great location

Location is perfect. It was a good chose to stay.

Location of the hotel was very convenient. Walking distance to stores, restaurants and the center of Granada. The reception staffs were very welcoming and gave us great suggestions of what to see in the city and a flamenco show. The only observation was that the walls were a bit thin because we could hear loud muffle talks and the tv on from the rooms next door. At least the noises didn’t go on very late at night when we tried to sleep.

The staff, they were amazing and helpful, the location is great. But , the Ac in the room not working as it suppose to be, the room were hot , we trying to avoid going to the rooms because of the temperature.

Conveniently located, quite and safe.

The location was perfect!!

Great location, close to the cathedral and main sightseeings, quiet place to sleep, restaurant on 6th floor, friendly staff.

Muy bien atendido x Borja! Excelente en todo su servicio, amabilidad y calidez! Volvere

This property is centrally located. Everything is just around the corner (other than the Alhambra). You must reserve the parking ahead of your check in otherwise you are risking not to have parking space available.

Excellent clean place to stay close to everything and walking distance to all. Staff were great. Room comfortable and nice to have a fridge. A nice little sandwich place up on the 6th floor. Would definitely recommend.

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Friendly hotel desk.

Comfortable stay,great service!

Such a great location right in the middle of the city. A little hard to get in to otherwise right smack in the middle of the city was what we were looking for. Front desk was great service and very friendly.

Excellent service, especially front desk employee give us lots of help and support with professional skill. Universal is the best! Thank you so much for all your service.

The h op

I stayed at Hotel Universal for 6 nights (1st - 7th September) and would highly recommend it for it's location, security and quiet atmosphere. The check-in process was swift upon my arrival and I was greeted by very friendly reception staff. The hotel is located within the city centre and is very close to all the shops, supermarkets cafes and restaurants. I chose the single room option which was nice and clean on arrival. It came equipped with a large bed (sleeps 2), bedside draws, clothes rail, desk and chair, mini fridge and television. The single room also has an ensuite bathroom which contains a bath and shower, bidet, sink, mirror. The hotel does not provide a lot of toiletries other than hand wash and towels so you'll have to purchase items like shampoo and toothpaste yourself. The hotel is several stories high and provides lift access to all floors. At the very top is a rooftop bar and cafe which provides breakfast between 7am and 11am.

The location of the hotel is great and the staff was very helpful.

Well located. Near main attractions.