Universal Hotel Perla

Hotels
8.0
/10
Very Good
178 reviews

What Guests Say About Their Stay

Ricci
10.0
/ 10
A lovely, modern, well equipped hotel. The staff are all very nice. We had a little hiccup with the electricity in our room but the efficient engineer came to the rescue and fixed it. The breakfast was good, the team were very attentive, polite and efficient. Couldn’t fault this hotel. It is a gem and would definitely will be back !!
Kenn
10.0
/ 10
Perfect location. Hotel was clean and friendly. Card machine on the bar would help. I don’t like putting everything on my room. Few reviews mention cost of sunbeds. The sunbeds are free. Only a cost if you want to reserve them for the next day or even the full week. We will definitely be back.
Chris
10.0
/ 10
Unbelievable value on half board basis. The buffet at breakfast and evening was of high quality with a large range of options. The staff are excellent. Room was side sea view and was good size and well maintained. I cannot fault any aspect of the hotel. It is within a few feet of a beach and good transport links to places of interest
In the Area
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Calle Murta, S'Illot, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, E-07687

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Universal Hotel Perla is a hotel in a good neighborhood, which is located at Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Universal Hotel Perla

Calle Murta, S'Illot, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, E-07687
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Discover More About Universal Hotel Perla

Location


Universal Hotel Perla is a hotel in a good neighborhood, which is located at Mallorca.

About Universal Hotel Perla

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Universal Hotel Perla exclusively for you.

Get precious and unforgettable moment during your stay at Universal Hotel Perla.

All facilities in Universal Hotel Perla

Others Universal Hotel Perla
Others

Hotel Services

  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

Sports and Recreations

  • Game room
  • Billiard

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

General

  • Terrace

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Universal Hotel Perla

Important Note
  • Airport shuttle fee: EUR 26.30 per person (roundtrip)
  • In-room safe fee: EUR 16 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

The property is closed between September 21 and April 29.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Universal Hotel Perla
178
Number of floors in Universal Hotel Perla
7
Another facilities in Universal Hotel Perla
Tours, Luggage storage, Multilingual staff, 24-hour Receptionist, Laundry service

Frequently asked question in Universal Hotel Perla

What are available facilities at Universal Hotel Perla?
There are top facilites at Universal Hotel Perla such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Universal Hotel Perla?
The standard check-in time at Universal Hotel Perla is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Universal Hotel Perla have?
Universal Hotel Perla is a 4.0-star hotel.
How many floors does Universal Hotel Perla have?
Universal Hotel Perla has 7 floors.
How many rooms does Universal Hotel Perla have?
Universal Hotel Perla has 178 rooms in total.
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More Reviews from Other Guests in Universal Hotel Perla

8.0
Very Good
From 178 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

8.8

Service and Facilites

8.4

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Most Relevant
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Traveler Reviews Universal Hotel Perla

Number of reviews per page
20
40
Top reviews
Ricci
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A lovely, modern, well equipped hotel. The staff are all very nice. We had a little hiccup with the electricity in our room but the efficient engineer came to the rescue and fixed it. The breakfast was good, the team were very attentive, polite and efficient. Couldn’t fault this hotel. It is a gem and would definitely will be back !!
Read More
Kenn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Perfect location. Hotel was clean and friendly. Card machine on the bar would help. I don’t like putting everything on my room. Few reviews mention cost of sunbeds. The sunbeds are free. Only a cost if you want to reserve them for the next day or even the full week. We will definitely be back.
Gordon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Location of the hotel couldn't be better, right on the beachfront.
Chris
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Unbelievable value on half board basis. The buffet at breakfast and evening was of high quality with a large range of options. The staff are excellent. Room was side sea view and was good size and well maintained. I cannot fault any aspect of the hotel. It is within a few feet of a beach and good transport links to places of interest
Read More
Alice
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Beautiful hotel kept to high standard. Quite perfect for relaxing holiday. I would definitely return
Conor
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Was a good stay. Friendly staff, nice location and the breakfasts were excellent.
Justyna
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

The hotel is very clean and in perfect location. Staff are brilliant and soo helpful. We had breakfast which was good.
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

No parking was a pain. Chamber maids did not change drinking glasses. Patio covered in sand.
Anthony
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

The hotel is in a great location, we chose B & B rather than all inclusive and the breakfasts were good, always plenty of choice. The staff were lovely. The pool is small which could cause a problem in peak season but it was fine while we were there. The two issues we had were; 1. Aircon- outside of peak season there is no aircon in the rooms. The staff said it was because people complained it was too cold and it wasn’t needed. It was 25° during the day, aircon would be nice. 2. Soundproofing, or rather the lack of it. You could hear every sound from the corridor and other rooms, this was especially a problem when you had people getting up at 6 or 7am (a lot of the guests were older and most seemed to be early risers) doors slamming, showers running, etc.
Read More
Ivy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Overall a nice stay, reception staff was very friendly on arrival and made sure we understand all the facilities from the hotel. Breakfast was okay, swimming pool was quite basic so we didn't spend any time there but headed to the beach instead, which was convenient as the hotel is right next to it. However the check out did let down our overall experience as there was only one staff at the reception at the check out peak hours (11am), she had to manage guests inquiries, guests wanting exchange of pool towels, plus the numerous people in the queue waiting to check out ....
Read More
Faisal
icon-Leisure
Leisure
2.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The room was filthy, they had plumbing issues that led to no water and the property is in a very desolate area.
JENNIFER
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

It was lovely and the food was great.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

It was a very pleasant stay. We got there pretty late and there was some life show, pretty loud but we didn’t hear anything in the room. The room was very comfortable and modern. Hotel is very close to the beach, if we are ever in the area will definitely stay here again.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

No designated smoking area.had to smoke at entrance to hotel
Say
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

La estadía en general excelente. Todo muy limpio y el personal muy atento. La ubicación me pareció genial, tiene muchas opciones de restaurantes y además tiene otra playa cercana a la que puedes ir caminando. Muy recomendado!
Clayton
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

The staff was very rude. Insulted my wife several times. We were very confused by the all inclusive aspect. If you are an English speaker, I would not recommend. Not English speaking friendly.
Verified traveler
8.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The hotel was nice and clean, very simple interior. Unfortunately, the rooms were a lot smaller than expected and because we needed a baby cot it made the room even smaller and difficult to move around in. Payment is required for the safe, there is no kettle or ironing equipment in the room, however the shower is nice and there is also a decent balcony with a drying rack for wet clothes. Staff were all lovely and friendly. I wouldn’t recommend doing anything more than a half board. I do feel the hotel lacks a bit of atmosphere and music in the reception/ bar area and pool would be beneficial. The pool may be a bit busy during peak season, I don’t think it is big enough for the number of people in the hotel.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Booked and paid in advance for 2x rooms with side sea view only to find out that one room had no sea view at all. Asked reception to sort out only to be told to wait until day 3 and to pay extra 40 euros to change the room. The receptionist also said that if the room has 5 cm of sea view then the description was correct! On top of that despite me asking a week before the stay to have the 2x rooms together the hotel didn’t arrange it - we were on the same floor but in two different corridors. If this was a small hotel you could understand, but given 7 floors and 118 rooms it just show that they couldn’t care less! Perhaps it was because we didn’t buy the all inclusive option. “Deal” mis-sold for one of the rooms.
Read More
Lukasz
6.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Issues with organizing child duvet/pillow, ac didn't worked in our room and after reporting it wasn't fixed. There was no housekeeping service on one of the days that we where staying. No one informed us about children play room on second floor, list is long but the major issue here is that reception staff is not speaking english and that was preventing us in correct communication resolving issues ....
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Loved everything. But I understood that there was a heated indoor pool. Unfortunately this was closed permanently last year. Chose this hotel because of the pool so was disappointed.
Number of reviews per page
20
40

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Others 4 Universal Hotel Perla

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 178 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Universal Hotel Perla

Number of reviews per page
20
40
Top reviews
Ricci
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A lovely, modern, well equipped hotel. The staff are all very nice. We had a little hiccup with the electricity in our room but the efficient engineer came to the rescue and fixed it. The breakfast was good, the team were very attentive, polite and efficient. Couldn’t fault this hotel. It is a gem and would definitely will be back !!
Read More
Kenn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Perfect location. Hotel was clean and friendly. Card machine on the bar would help. I don’t like putting everything on my room. Few reviews mention cost of sunbeds. The sunbeds are free. Only a cost if you want to reserve them for the next day or even the full week. We will definitely be back.
Gordon
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Location of the hotel couldn't be better, right on the beachfront.
Chris
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Unbelievable value on half board basis. The buffet at breakfast and evening was of high quality with a large range of options. The staff are excellent. Room was side sea view and was good size and well maintained. I cannot fault any aspect of the hotel. It is within a few feet of a beach and good transport links to places of interest
Read More
Alice
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Beautiful hotel kept to high standard. Quite perfect for relaxing holiday. I would definitely return
Conor
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Was a good stay. Friendly staff, nice location and the breakfasts were excellent.
Justyna
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

The hotel is very clean and in perfect location. Staff are brilliant and soo helpful. We had breakfast which was good.
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

No parking was a pain. Chamber maids did not change drinking glasses. Patio covered in sand.
Anthony
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

The hotel is in a great location, we chose B & B rather than all inclusive and the breakfasts were good, always plenty of choice. The staff were lovely. The pool is small which could cause a problem in peak season but it was fine while we were there. The two issues we had were; 1. Aircon- outside of peak season there is no aircon in the rooms. The staff said it was because people complained it was too cold and it wasn’t needed. It was 25° during the day, aircon would be nice. 2. Soundproofing, or rather the lack of it. You could hear every sound from the corridor and other rooms, this was especially a problem when you had people getting up at 6 or 7am (a lot of the guests were older and most seemed to be early risers) doors slamming, showers running, etc.
Read More
Ivy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Overall a nice stay, reception staff was very friendly on arrival and made sure we understand all the facilities from the hotel. Breakfast was okay, swimming pool was quite basic so we didn't spend any time there but headed to the beach instead, which was convenient as the hotel is right next to it. However the check out did let down our overall experience as there was only one staff at the reception at the check out peak hours (11am), she had to manage guests inquiries, guests wanting exchange of pool towels, plus the numerous people in the queue waiting to check out ....
Read More
Faisal
icon-Leisure
Leisure
2.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The room was filthy, they had plumbing issues that led to no water and the property is in a very desolate area.
JENNIFER
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

It was lovely and the food was great.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

It was a very pleasant stay. We got there pretty late and there was some life show, pretty loud but we didn’t hear anything in the room. The room was very comfortable and modern. Hotel is very close to the beach, if we are ever in the area will definitely stay here again.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

No designated smoking area.had to smoke at entrance to hotel
Say
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

La estadía en general excelente. Todo muy limpio y el personal muy atento. La ubicación me pareció genial, tiene muchas opciones de restaurantes y además tiene otra playa cercana a la que puedes ir caminando. Muy recomendado!
Clayton
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

The staff was very rude. Insulted my wife several times. We were very confused by the all inclusive aspect. If you are an English speaker, I would not recommend. Not English speaking friendly.
Verified traveler
8.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

The hotel was nice and clean, very simple interior. Unfortunately, the rooms were a lot smaller than expected and because we needed a baby cot it made the room even smaller and difficult to move around in. Payment is required for the safe, there is no kettle or ironing equipment in the room, however the shower is nice and there is also a decent balcony with a drying rack for wet clothes. Staff were all lovely and friendly. I wouldn’t recommend doing anything more than a half board. I do feel the hotel lacks a bit of atmosphere and music in the reception/ bar area and pool would be beneficial. The pool may be a bit busy during peak season, I don’t think it is big enough for the number of people in the hotel.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

Booked and paid in advance for 2x rooms with side sea view only to find out that one room had no sea view at all. Asked reception to sort out only to be told to wait until day 3 and to pay extra 40 euros to change the room. The receptionist also said that if the room has 5 cm of sea view then the description was correct! On top of that despite me asking a week before the stay to have the 2x rooms together the hotel didn’t arrange it - we were on the same floor but in two different corridors. If this was a small hotel you could understand, but given 7 floors and 118 rooms it just show that they couldn’t care less! Perhaps it was because we didn’t buy the all inclusive option. “Deal” mis-sold for one of the rooms.
Read More
Lukasz
6.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Issues with organizing child duvet/pillow, ac didn't worked in our room and after reporting it wasn't fixed. There was no housekeeping service on one of the days that we where staying. No one informed us about children play room on second floor, list is long but the major issue here is that reception staff is not speaking english and that was preventing us in correct communication resolving issues ....
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Loved everything. But I understood that there was a heated indoor pool. Unfortunately this was closed permanently last year. Chose this hotel because of the pool so was disappointed.
Number of reviews per page
20
40