Hotel Daniela

Hotels
9.3
/10
Exceptional
413 reviews

What Guests Say About Their Stay

Mandy
10.0
/ 10
They weren’t busy they upgraded our room which was really nice. Tile floor in the bathroom was heated. Breakfast was amazing. Beautiful hotel.
Christian
10.0
/ 10
I simply think that, if you are looking for a place to stay in Zermatt, stop searching, you have found the place. Great hotel, great staff. Has to be one of the best in Zermatt, period!
Oscar
10.0
/ 10
Beautiful room, amazing staff that gave great recommendations and was able to check in a bit earlier than scheduled which i really appreciated. 👏✌️
In the Area
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Steinmattstrasse 39, Postfach 354, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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WiFi
Elevator
Staying at Hotel Daniela is a good choice when you are visiting Zermatt.
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What's around Hotel Daniela

Steinmattstrasse 39, Postfach 354, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Discover More About Hotel Daniela

Location


Staying at Hotel Daniela is a good choice when you are visiting Zermatt.

About Hotel Daniela

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Hotel Daniela is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Daniela.

All facilities in Hotel Daniela

Others Hotel Daniela
Others

Things to Do

  • Hot tub
  • Spa
  • Garden
  • Sauna
  • Steam room

Hotel Services

  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • Front desk

General

  • Reception hall
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Nearby Facilities

  • Souvenir shop

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Daniela

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Daniela
23
Number of floors in Hotel Daniela
3
Another facilities in Hotel Daniela
Hot tub, Spa, Garden, Sauna, Steam room

Frequently asked question in Hotel Daniela

What are available facilities at Hotel Daniela?
There are top facilites at Hotel Daniela such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Daniela?
The standard check-in time at Hotel Daniela is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
Does Hotel Daniela provide breakfast?
Yes, Hotel Daniela provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Daniela have?
Hotel Daniela is a 4.0-star hotel.
How many floors does Hotel Daniela have?
Hotel Daniela has 3 floors.
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More Reviews from Other Guests in Hotel Daniela

Overall Ratings & Reviews Hotel Daniela

Traveloka (2)
Other sources (411)
9.4
Exceptional
From 411 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Daniela

Number of reviews per page
20
40
Top reviews
Mandy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

They weren’t busy they upgraded our room which was really nice. Tile floor in the bathroom was heated. Breakfast was amazing. Beautiful hotel.
Christian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I simply think that, if you are looking for a place to stay in Zermatt, stop searching, you have found the place. Great hotel, great staff. Has to be one of the best in Zermatt, period!
Oscar
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful room, amazing staff that gave great recommendations and was able to check in a bit earlier than scheduled which i really appreciated. 👏✌️
Manikkavelan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Proximity, Breakfast, Spa are good!
Krithik
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

An absolutely beautiful place to stay with incredible amenities and even kinder staff!
Jennifer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a view of the Matterhorn from our two balconies! Very cozy chalet feel and the breakfast was great with amazing service and very friendly staff! It was close to the train and even had hotel shuttle to and from that was fast and efficient . Spa is for 18 yrs and up but this was not indicated on the Expedia site so they allows my 8 and 11 yr old in and nobody said a word . The hot tub area in not large but was cozy! Overall amazing! I’m
Read More
Maureen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The location and the breakfast
Regina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This place was fantastic! They really know how to run a hotel. Not one need was unaccounted for, from the little touches in the room to the exceptional breakfast buffet. My American family has been traveling across Europe for several weeks now and Daniela tops our hotel experience. Most of the hotels nickel and dime you for every little thing, but this hotel provided exactly what you needed without viewing it as a method to add to your bill. It felt like they really wanted you to be happy and comfortable. We needed that after so many days on the rails. I recommend highly.
Read More
Louise
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Most charming hotel I have ever stayed in! Breathtaking area.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely hotel with great staff and in a good location.
Jaimie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This property is part of a small local hotel chain, the family has an incredible story being local to the area from before 1918. While at the hotel, we experienced a village wide blackout and were snowed in. The staff worked quickly to adjust our accommodations and move us to one of their other hotels with emergency power. You can often find members of the family around the different hotels jumping into action to assist staff and make sure all guest are taken care of. During the power outage, the staff showed true hospitality doing everything they could to make our stay as comfortable and accommodating as possible
Read More
Naeem
icon-Leisure
Leisure
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

No aircon in the property. you have to open windows to get fresh air. I was on grounf and felt unsafe. It we noicy too.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Awesome place. In the center of town. Very nice staff.
Justin
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Most wonderful stay at Hotel Daniela!!! All fscilities were over and above what is usually seen. From included morning breakfast to all day snacks to a backpack free of charge to use during your activities the hotel thought of it all!! The spa facility is fantastic and the staff is extremely welcoming and helpful. The attention to details is what would be expected from a 5 star plus establishment but is rarely seen. Hotel Daniela did not fail to exceed expectations and I would not stay anywhere else in Zermatt!
Read More
Xiaohui
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Amazing hotel. Breakfast is delicious. Bed is comfortable, with different pillow options for you to choose. Spa is a highlight. They provide snacks & fruits throughout the day which is a very nice thing. Location is great too, just a few minutes walk to the bus stop.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Hotel staff fantastic
Holly
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We loved our entire experience at Hotel Daniela! You’ll find a welcoming lobby & staff, the coziest rooms and most delicious breakfast buffet. The hiking offerings are abundant & we appreciated the sauna & spa afterwards. Daily fruit & cake too! Victoria & Tania were the most helpful of hostesses. We shall return!
Brian
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Amazing hotel. Can’t wait to come back. The staff went out of their way to make sure we were taken care off.
Pamela
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

We absolutely loved staying at hotel Daniela. The people were sooooo friendly and helpful. I would come back here in a minute.
Ambica
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

A lovely place with very attentive staff. The rooms are big with windows and balconies, very well appointed and Uber clean. The staff is well trained, proactive and helpful. Would love to stay here again.
Number of reviews per page
20
40

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Others 4 Hotel Daniela

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Daniela

Traveloka (2)
Other sources (411)
9.4
Exceptional
From 411 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Daniela

Number of reviews per page
20
40
Top reviews
Mandy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

They weren’t busy they upgraded our room which was really nice. Tile floor in the bathroom was heated. Breakfast was amazing. Beautiful hotel.
Christian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I simply think that, if you are looking for a place to stay in Zermatt, stop searching, you have found the place. Great hotel, great staff. Has to be one of the best in Zermatt, period!
Oscar
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful room, amazing staff that gave great recommendations and was able to check in a bit earlier than scheduled which i really appreciated. 👏✌️
Manikkavelan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Proximity, Breakfast, Spa are good!
Krithik
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

An absolutely beautiful place to stay with incredible amenities and even kinder staff!
Jennifer
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a view of the Matterhorn from our two balconies! Very cozy chalet feel and the breakfast was great with amazing service and very friendly staff! It was close to the train and even had hotel shuttle to and from that was fast and efficient . Spa is for 18 yrs and up but this was not indicated on the Expedia site so they allows my 8 and 11 yr old in and nobody said a word . The hot tub area in not large but was cozy! Overall amazing! I’m
Read More
Maureen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The location and the breakfast
Regina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This place was fantastic! They really know how to run a hotel. Not one need was unaccounted for, from the little touches in the room to the exceptional breakfast buffet. My American family has been traveling across Europe for several weeks now and Daniela tops our hotel experience. Most of the hotels nickel and dime you for every little thing, but this hotel provided exactly what you needed without viewing it as a method to add to your bill. It felt like they really wanted you to be happy and comfortable. We needed that after so many days on the rails. I recommend highly.
Read More
Louise
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Most charming hotel I have ever stayed in! Breathtaking area.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Lovely hotel with great staff and in a good location.
Jaimie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This property is part of a small local hotel chain, the family has an incredible story being local to the area from before 1918. While at the hotel, we experienced a village wide blackout and were snowed in. The staff worked quickly to adjust our accommodations and move us to one of their other hotels with emergency power. You can often find members of the family around the different hotels jumping into action to assist staff and make sure all guest are taken care of. During the power outage, the staff showed true hospitality doing everything they could to make our stay as comfortable and accommodating as possible
Read More
Naeem
icon-Leisure
Leisure
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

No aircon in the property. you have to open windows to get fresh air. I was on grounf and felt unsafe. It we noicy too.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Awesome place. In the center of town. Very nice staff.
Justin
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Most wonderful stay at Hotel Daniela!!! All fscilities were over and above what is usually seen. From included morning breakfast to all day snacks to a backpack free of charge to use during your activities the hotel thought of it all!! The spa facility is fantastic and the staff is extremely welcoming and helpful. The attention to details is what would be expected from a 5 star plus establishment but is rarely seen. Hotel Daniela did not fail to exceed expectations and I would not stay anywhere else in Zermatt!
Read More
Xiaohui
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Amazing hotel. Breakfast is delicious. Bed is comfortable, with different pillow options for you to choose. Spa is a highlight. They provide snacks & fruits throughout the day which is a very nice thing. Location is great too, just a few minutes walk to the bus stop.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Hotel staff fantastic
Holly
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We loved our entire experience at Hotel Daniela! You’ll find a welcoming lobby & staff, the coziest rooms and most delicious breakfast buffet. The hiking offerings are abundant & we appreciated the sauna & spa afterwards. Daily fruit & cake too! Victoria & Tania were the most helpful of hostesses. We shall return!
Brian
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Amazing hotel. Can’t wait to come back. The staff went out of their way to make sure we were taken care off.
Pamela
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

We absolutely loved staying at hotel Daniela. The people were sooooo friendly and helpful. I would come back here in a minute.
Ambica
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

A lovely place with very attentive staff. The rooms are big with windows and balconies, very well appointed and Uber clean. The staff is well trained, proactive and helpful. Would love to stay here again.
Number of reviews per page
20
40