Staying at Hotel Holiday is a good choice when you are visiting Zermatt.
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Hotel Holiday
Hotels
8.8
/10
Very Good
216 reviews
What Guests Say About Their Stay
Matt
10.0
/ 10
So the other hotels are probably closer to the shopping, but Zermatt is a small city so you can pretty much walk anywhere. Both of our rooms have balconies with views of the Matterhorn. breakfast was included and was a great breakfast. Since there’s no AC, we just opened the door and found a way to prop the ceiling window open in the bathroom (I think we were on the top floor). It created a really nice Crossbreeze and considering that it was getting down into the 40s at night, our room was plenty cold. The staff was super nice and they let my wife charge her phone at the front desk for a couple of hours. Remember that if you were going to Switzerland, you might need a wall adapter for the power. They do not use the same kind as Europe or the USA
Rithin
10.0
/ 10
This place was great. The rooms were clean and cozy. Their breakfasts was one of the best we have had anywhere. The staff was friendly. Highly recommend.
Rachelle
10.0
/ 10
We had a very comfortable stay at Hotel Holiday. It is in a nice location for walking the village. The rooms were clean and adequate. The breakfast was simple but nice.
In the Area
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Gryfelblatte 4, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Main Facilities
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Restaurant
WiFi
Elevator
Available Room Types in Hotel Holiday
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What's around Hotel Holiday
Gryfelblatte 4, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Location
Staying at Hotel Holiday is a good choice when you are visiting Zermatt.
About Hotel Holiday
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Holiday.
Savor your favorite dishes with special cuisines from Hotel Holiday exclusively for you.
Hotel Holiday is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Holiday is the right place to stay.
All facilities in Hotel Holiday
Others
Hotel Services
- Laundry service
- Luggage storage
- Porter
- Multilingual staff
- Front desk
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
Kids and Pets
- Babysitting with surcharge
Transportation
- Access to train station (surcharge)
Connectivity
- Free WiFi
General
- Fireplace in lobby
In-room Facilities
- TV
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Hotel Holiday
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet deposit: CHF 12 per night
- Pet fee: CHF 12 per pet, per day
- Rollaway bed fee: CHF 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
The property is closed between April 15 and June 15.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 22:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Holiday | 36 |
Number of floors in Hotel Holiday | 4 |
Another facilities in Hotel Holiday | Laundry service, Luggage storage, Porter, Multilingual staff, Front desk |
Frequently asked question in Hotel Holiday
What are available facilities at Hotel Holiday?
There are top facilites at Hotel Holiday such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Holiday?
The standard check-in time at Hotel Holiday is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00
Does Hotel Holiday provide breakfast?
Yes, Hotel Holiday provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Holiday have?
Hotel Holiday is a 3.0-star hotel.
How many floors does Hotel Holiday have?
Hotel Holiday has 4 floors.
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More Reviews from Other Guests in Hotel Holiday
Overall Ratings & Reviews Hotel Holiday
Other sources (216)
8.8
Very Good
From 216 reviews
Cleanliness
9.4
Room Comfort
8.6
Location
7.6
Service and Facilites
9.0
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Traveler Reviews Hotel Holiday
Number of reviews per page
20
40
Top reviews
Jun
Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The hotel placed us in an attic room while we booked a standard double room. The second morning when we asked for changing room, first we were told no more room, then told us we had to checked out at 10am and rechecked in at the afternoon. Since we had day plans, it made us switch rooms impossible. The attic room was way too low and we (at average heights 5’4 and 5’8) kept bumping heads even blended back all the time during two days staying.
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Richard
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean, comfortable room, curteous staff & decent breakfast. room
Wayne
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Helpful and friendly staff. Decent location, quicker leaving than getting there due to quite a steep hill. We stayed in a room where the slope in the roof interfered with the shower which meant you couldn't use it conventionally - the only issue we had in an otherwise very pleasant stay
arun
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
excellent professional and friendly reception staff, very good bar and rooms. warm and cozy bedroom with a balcony view of the mountains. The dining options for breakfast were very limited, and the attitude of the lead female staff member at the restaurant was terrible and disrespectful.
Matt
Business and Leisure with Children
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
So the other hotels are probably closer to the shopping, but Zermatt is a small city so you can pretty much walk anywhere. Both of our rooms have balconies with views of the Matterhorn. breakfast was included and was a great breakfast. Since there’s no AC, we just opened the door and found a way to prop the ceiling window open in the bathroom (I think we were on the top floor). It created a really nice Crossbreeze and considering that it was getting down into the 40s at night, our room was plenty cold. The staff was super nice and they let my wife charge her phone at the front desk for a couple of hours. Remember that if you were going to Switzerland, you might need a wall adapter for the power. They do not use the same kind as Europe or the USA
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niranjan
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Nice little cute hotel.
Brenda
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Hotel does the job for one night. The shower is strange, you do not receive any amenities and the bed was not very comfortable. The breakfast was good. Our room was right in front of a construction site and was quite loud during the day. They do not provide free transport from the train station as it requires an additional charge. Overall experience was okay.
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Connie
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Quiet location. Room was adequate. Worst shower I’ve experienced in a hotel room. Water got literally everywhere in bathroom. Pricey for the level of hotel you get.
Rithin
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This place was great. The rooms were clean and cozy. Their breakfasts was one of the best we have had anywhere. The staff was friendly. Highly recommend.
Rachelle
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We had a very comfortable stay at Hotel Holiday. It is in a nice location for walking the village. The rooms were clean and adequate. The breakfast was simple but nice.
Victor
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
We stayed here last March, service was great , breakfast is the best . Rooms were clean and just had a mountain views. Would definitely come back here one day. Furthermore, we are grateful for the global shipment of the jacket. Having forgotten ours, we contacted them via email, and they generously sent it to us without additional payment, exemplifying superb service.
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David
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
We checked in late, but the staff was still very friendly and made our check in easily. Great room and wonderful breakfast too! Thanks!
Melissa
Leisure
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
We loved our stay. Great location and nice clean comfortable room. Thank you!!
Carlos
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
We had such a wonderful time! The service was fantastic and everyone was so friendly. We really enjoyed the cocktails at the bar—they were delicious! It’s a great spot for families, and the food at the restaurant was amazing. We can't wait to come back!
Gareth
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Nice hotel with all the things needed for a pleasant stay
SAMIRA
Leisure with Children
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
excellent property right in front of the Matterhorn!
Karen
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Lovely hotel with nice size rooms and a convenient restaurant downstairs. The breakfast was very good and the servers friendly.
Miriam
Leisure Family
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Cleanliness and staff is friendly..
Sabi
Leisure Family
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
A short but uphill walk from train station they have transport but it’s 5 Swiss francs a person but a doable walk with a carry on bag Breakfast was sumptious , quiet area but no t close to any restaurants but Zermatt is a small but beautiful town so everything is in walking distance
Verified traveler
2.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
I had a reservation at this hotel but had to cancel because my wife became very ill with food poisoning. I fully understood the reservation was non-refundable, but given the situation, I asked Hotels.com to contact the hotel on my behalf to request a partial refund. To my surprise, the hotel refused to offer any flexibility or even attempt to negotiate, despite the circumstances being beyond our control. Their lack of empathy and unwillingness to work with us was extremely disappointing. Next time I’m in Zermatt, I will definitely not be staying here. Very poor customer service.
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Number of reviews per page
20
40
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