Hotel Sarazena

Hotels
10.0
/10
Exceptional
24 reviews

What Guests Say About Their Stay

Thomas
10.0
/ 10
Everything was great. Only minor thing was that the room was next to a train station, and every half hour we heard the train come in. But it seemed to stop from midnight to 5am or so. Staff was great, room was nice, breakfast was good. Location right in town and easy access to the train.
Dawn
10.0
/ 10
After a full day of hiking, it was such a pleasure to return to our clean, spacious, and comfortable hotel room to relax. We especially enjoyed soaking in the bathtub and taking in the breathtaking view of the Matterhorn from the balcony. Each morning, the generous and delicious breakfast spread was the perfect way to fuel up for another day of adventure. Hotel Sarazena is also ideally located—right next to the train station and the Coop grocery store. We truly couldn’t have asked for a better stay in Zermatt. Merci!
Verified traveler
10.0
/ 10
We were warmly welcomed by Diana. The room was comfortable and spacious. It had a view of the Matterhorn! It is conveniently located next to the train station and other sights.
In the Area
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Bahnhofplatz, 14, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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WiFi
Staying at Hotel Sarazena is a good choice when you are visiting Zermatt.
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What's around Hotel Sarazena

Bahnhofplatz, 14, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Discover More About Hotel Sarazena

Location


Staying at Hotel Sarazena is a good choice when you are visiting Zermatt.

About Hotel Sarazena

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Sarazena.

Hotel Sarazena is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Sarazena is the right place to stay.

All facilities in Hotel Sarazena

Others Hotel Sarazena
Others

Things to Do

  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Others

Hotel Services

  • Front desk

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Sarazena

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

The front desk is open daily from 7:30 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Check-in/Check-out Time

Check-in:
14:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 14:00 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Sarazena
21
Another facilities in Hotel Sarazena
Garden, Breakfast, Free WiFi, Others, Front desk

Frequently asked question in Hotel Sarazena

What are available facilities at Hotel Sarazena?
There are top facilites at Hotel Sarazena such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Sarazena?
The standard check-in time at Hotel Sarazena is starting from 14:00 - 21:00 while the latest check-out time is at Before 11:00
Does Hotel Sarazena provide breakfast?
Yes, Hotel Sarazena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Sarazena have?
Hotel Sarazena is a 3.0-star hotel.
How many rooms does Hotel Sarazena have?
Hotel Sarazena has 21 rooms in total.
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More Reviews from Other Guests in Hotel Sarazena

10.0
Exceptional
From 24 reviews
Cleanliness

9.8

Room Comfort

10.0

Service and Facilites

10.0

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Traveler Reviews Hotel Sarazena

Number of reviews per page
20
40
Top reviews
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great. Only minor thing was that the room was next to a train station, and every half hour we heard the train come in. But it seemed to stop from midnight to 5am or so. Staff was great, room was nice, breakfast was good. Location right in town and easy access to the train.
Dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

After a full day of hiking, it was such a pleasure to return to our clean, spacious, and comfortable hotel room to relax. We especially enjoyed soaking in the bathtub and taking in the breathtaking view of the Matterhorn from the balcony. Each morning, the generous and delicious breakfast spread was the perfect way to fuel up for another day of adventure. Hotel Sarazena is also ideally located—right next to the train station and the Coop grocery store. We truly couldn’t have asked for a better stay in Zermatt. Merci!
Read More
Verified traveler
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We were warmly welcomed by Diana. The room was comfortable and spacious. It had a view of the Matterhorn! It is conveniently located next to the train station and other sights.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is a short walk from the SBB train station. It is also next to the Gornergrat Railway station. Room are large and beds are comfortable.
Patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were all amazing and went out of thier way to take great care of us. Loved our stay.
Jeanette
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely receptionist, good sized room for a single
Jin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel Sarazena is very close to the Zermatt train station, so you don't have to drag your luggage across the whole town to get to your hotel. It is very close to Gornergrat Railway Station to get you up to the mountain. The staff was very friendly and helpful. The breakfast was very nice too. Even though it is very close to the two railway stations, the sound insulation is so good that we barely noticed the outside noises. Also, we have a Matterhorn view from our room. Wonderful stay at Zermatt.
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ALAN
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had a fantastic 3 day stay at this lovely hotel, rooms spacious and clean, big comfy bed, tasty breakfast, close to town and both railway stations. We were getting the 1st Glacier Express that morning, and they kindly did an early breakfast sitting. Would highly recommend
PK (PHIL)
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice staffs Clean and simple room - looks like just newly renovated. Great location Great balcony with a view (small) of the Matterhorn. I’m
Deepa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing location, very convenient to walk around, close to railway stations, restaurants and shopping Very cozy and clean rooms Amazing staff They need to provide better quality toiletries Breakfast was ok, the lady serving breakfast was a bit rude Otherwise we loved the place and location
Sylvia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A lovely small hotel very close to the railway station. Felt very safe in Zermatt. Hotel had luxurious bedding and a satisfying breakfast. Would certainly return if ever in Zermatt again.
Jian
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It’s nice the last day we left early they prepared breakfast sandwiches for us because we couldn’t make it normal breakfast time.
Amro
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff was very friendly. Breakfast was delicious and location was perfect. Highly recommend staying.
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Breakfast was great and I loved that they had hard woods floor throughout. Right next to the train station and very convenient. Helpful staff.
Marie Alexandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Agnes and team were all very professional and accommodating. Great place to stay. The cleanliness is top notch. And the location is just perfect if you don’t want to walk far from the train station (or pretty much from everywhere else). Happy I stayed here. Definitely recommending it to friends.
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

What a fantastic hotel! Perfectly located near the train station and town, it’s tucked away in a quiet area, making it ideal for convenience, accessibility, and peace. Plus, it’s only a 20-minute walk to the Matterhorn Glacier Paradise—definitely take the walk instead of the bus; it’s so much more enjoyable! The room was lovely, featuring a balcony with breathtaking views of the Matterhorn and modern details like great lighting and plenty of charging points. While the bathroom was a little dated and the shower controls were a touch tricky, it was nothing that detracted from the overall experience. Breakfast was excellent, with a wonderful selection of meats, bread, fresh fruit, and yogurt to start the day right. The service was equally impressive—I was able to leave my bag with the hotel for the day, and when my room was ready, they kindly took it up for me. Such thoughtful touches really made my stay memorable!
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Cathy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Front office so friendly & kind. Train station 1-2 minutes away for with very easy access to Glacier Express and other trains. Breakfast absolutely delicious!
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff was very friendly and caring. We enjoyed our stay very much. Our breakfast ladies were exceptional. Thank you!!
Martha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Exceptional. Perfect location, big comfortable rooms, everything clean, good breakfast. Enjoyed our stay.
Atchara
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Clean, big room and convenient
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Sarazena

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
10.0
Exceptional
From 24 reviews
Cleanliness

9.8

Room Comfort

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Sarazena

Number of reviews per page
20
40
Top reviews
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great. Only minor thing was that the room was next to a train station, and every half hour we heard the train come in. But it seemed to stop from midnight to 5am or so. Staff was great, room was nice, breakfast was good. Location right in town and easy access to the train.
Dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

After a full day of hiking, it was such a pleasure to return to our clean, spacious, and comfortable hotel room to relax. We especially enjoyed soaking in the bathtub and taking in the breathtaking view of the Matterhorn from the balcony. Each morning, the generous and delicious breakfast spread was the perfect way to fuel up for another day of adventure. Hotel Sarazena is also ideally located—right next to the train station and the Coop grocery store. We truly couldn’t have asked for a better stay in Zermatt. Merci!
Read More
Verified traveler
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We were warmly welcomed by Diana. The room was comfortable and spacious. It had a view of the Matterhorn! It is conveniently located next to the train station and other sights.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is a short walk from the SBB train station. It is also next to the Gornergrat Railway station. Room are large and beds are comfortable.
Patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were all amazing and went out of thier way to take great care of us. Loved our stay.
Jeanette
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely receptionist, good sized room for a single
Jin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel Sarazena is very close to the Zermatt train station, so you don't have to drag your luggage across the whole town to get to your hotel. It is very close to Gornergrat Railway Station to get you up to the mountain. The staff was very friendly and helpful. The breakfast was very nice too. Even though it is very close to the two railway stations, the sound insulation is so good that we barely noticed the outside noises. Also, we have a Matterhorn view from our room. Wonderful stay at Zermatt.
Read More
ALAN
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We had a fantastic 3 day stay at this lovely hotel, rooms spacious and clean, big comfy bed, tasty breakfast, close to town and both railway stations. We were getting the 1st Glacier Express that morning, and they kindly did an early breakfast sitting. Would highly recommend
PK (PHIL)
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice staffs Clean and simple room - looks like just newly renovated. Great location Great balcony with a view (small) of the Matterhorn. I’m
Deepa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing location, very convenient to walk around, close to railway stations, restaurants and shopping Very cozy and clean rooms Amazing staff They need to provide better quality toiletries Breakfast was ok, the lady serving breakfast was a bit rude Otherwise we loved the place and location
Sylvia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A lovely small hotel very close to the railway station. Felt very safe in Zermatt. Hotel had luxurious bedding and a satisfying breakfast. Would certainly return if ever in Zermatt again.
Jian
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

It’s nice the last day we left early they prepared breakfast sandwiches for us because we couldn’t make it normal breakfast time.
Amro
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The staff was very friendly. Breakfast was delicious and location was perfect. Highly recommend staying.
Nicole
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Breakfast was great and I loved that they had hard woods floor throughout. Right next to the train station and very convenient. Helpful staff.
Marie Alexandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Agnes and team were all very professional and accommodating. Great place to stay. The cleanliness is top notch. And the location is just perfect if you don’t want to walk far from the train station (or pretty much from everywhere else). Happy I stayed here. Definitely recommending it to friends.
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

What a fantastic hotel! Perfectly located near the train station and town, it’s tucked away in a quiet area, making it ideal for convenience, accessibility, and peace. Plus, it’s only a 20-minute walk to the Matterhorn Glacier Paradise—definitely take the walk instead of the bus; it’s so much more enjoyable! The room was lovely, featuring a balcony with breathtaking views of the Matterhorn and modern details like great lighting and plenty of charging points. While the bathroom was a little dated and the shower controls were a touch tricky, it was nothing that detracted from the overall experience. Breakfast was excellent, with a wonderful selection of meats, bread, fresh fruit, and yogurt to start the day right. The service was equally impressive—I was able to leave my bag with the hotel for the day, and when my room was ready, they kindly took it up for me. Such thoughtful touches really made my stay memorable!
Read More
Cathy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Front office so friendly & kind. Train station 1-2 minutes away for with very easy access to Glacier Express and other trains. Breakfast absolutely delicious!
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff was very friendly and caring. We enjoyed our stay very much. Our breakfast ladies were exceptional. Thank you!!
Martha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Exceptional. Perfect location, big comfortable rooms, everything clean, good breakfast. Enjoyed our stay.
Atchara
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Clean, big room and convenient
Number of reviews per page
20
40