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Swiss Chocolate by Fassbind

Hotels
8.1
/10
Very Good
237 reviews

What Guests Say About Their Stay

suzanne
10.0
/ 10
Nice hotel great location. Chocolate fountain was a nice touch along with the chocolate theme. Rooms were small but sufficient for our stay. Staff was very friendly and helpful. Would recommend.
Lier
10.0
/ 10
We spent two nights at Swiss Chocolate by Fassbind in Zurich and really enjoyed our stay. The location was convenient, the room was clean and comfortable, and we loved the fun chocolate-themed decor. A sweet and cozy spot to relax after exploring the city!
RENE RALPH
10.0
/ 10
Excellent as usual for many years guest. Rooms compared to other destinations globally, very small.
In the Area
See Map
Zähringerstrasse 46, Niederdorf, Zürich, Kanton Zürich, Switzerland, 8001

Main Facilities

Read More
24-Hour Front Desk
WiFi
Elevator
Staying at Swiss Chocolate by Fassbind is a good choice when you are visiting Niederdorf. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Swiss Chocolate by Fassbind

Zähringerstrasse 46, Niederdorf, Zürich, Kanton Zürich, Switzerland, 8001
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Discover More About Swiss Chocolate by Fassbind

Location


Staying at Swiss Chocolate by Fassbind is a good choice when you are visiting Niederdorf.

About Swiss Chocolate by Fassbind

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss Chocolate by Fassbind.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Swiss Chocolate by Fassbind is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Swiss Chocolate by Fassbind is the right place to stay.

All facilities in Swiss Chocolate by Fassbind

Others Swiss Chocolate by Fassbind
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Business center
  • Computer station

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Swiss Chocolate by Fassbind

Important Note
  • Fee for buffet breakfast: approximately CHF 20.00 per person
  • Pet fee: CHF 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss Chocolate by Fassbind
50
Number of floors in Swiss Chocolate by Fassbind
5
Another facilities in Swiss Chocolate by Fassbind
Laundry service, Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Swiss Chocolate by Fassbind

What are available facilities at Swiss Chocolate by Fassbind?
There are top facilites at Swiss Chocolate by Fassbind such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Swiss Chocolate by Fassbind?
The standard check-in time at Swiss Chocolate by Fassbind is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Swiss Chocolate by Fassbind provide breakfast?
Yes, Swiss Chocolate by Fassbind provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Swiss Chocolate by Fassbind have?
Swiss Chocolate by Fassbind is a 3.0-star hotel.
How many floors does Swiss Chocolate by Fassbind have?
Swiss Chocolate by Fassbind has 5 floors.
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More Reviews from Other Guests in Swiss Chocolate by Fassbind

Overall Ratings & Reviews Swiss Chocolate by Fassbind

Traveloka (3)
Other sources (234)
8.2
Very Good
From 234 reviews
Cleanliness

8.8

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Swiss Chocolate by Fassbind

Number of reviews per page
20
40
Top reviews
Ruth
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Terrific location Central to EVERYTHING
Ella
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Tiny rooms. Not as depicted in the pictures. Poor quality. Dirty.
Rensum
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good place
Sally
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We recently stayed at Swiss chocolate hotel for four nights. The property itself is beautiful, the location is fantastic, and the staff at the front desk were friendly and welcoming throughout our stay. The amenities were great, and we really appreciated the overall ambiance of the hotel. However, one aspect of our stay that left us disappointed was the housekeeping service. Unfortunately, during the entire four days we were there, our room was not properly cleaned. While the bed was made daily, the sheets were never changed, and no full cleaning was done. Basic services such as refreshing towels, vacuuming, or replenishing toiletries were also noticeably lacking. We understand that things can occasionally be overlooked, but for a hotel of this standard, we expected more consistent attention to cleanliness. It impacted our overall comfort and experience. That said, with some improvements to housekeeping and attention to guest room maintenance, this hotel could easily be a top-tier choice. We hope to see positive changes in the future, as the potential is definitely there.
Read More
kelly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall a few comments, they need to replace the mattress ASAP (at least the one in our room stains were too big to keep the mattress from my point of view..) the room needs to be vacuumed ours it wasn’t, if you are tall forget about the bathroom if you sit in the toilet your knees are inside the shower it is very tiny, they also need to offer more than one pillow, more lighting in the room. For the price it’s ok just some inconveniences that can be easily addressed. Location was really close to the train station and made moving around easy, and points for them having umbrellas available since it was raining.
Read More
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location near the main train station. Lots of restaurants and shopping very near by. A/C was not working properly and our room was very hot. They gave us a small fan but it was a long sweaty night. If we were staying more than two nights we surely would have left. We stayed in this same hotel last year at this time and the AC situation was the same. We had hoped they would have fixed it by now, but it was the same. I would inquire about this before making a reservation as Europe has been getting hit by heat waves and a stay here doing one of those will make for a very uncomfortable stay.
Read More
JULIANA
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I've stayed in this hotel many times before but this was the first time during summer. Even though the hotel says it has A/C in the rooms, it was a proper nightmare. It felt like it was inside a sauna, boiling! They run out of fans so my only choice was to open the windows and even though I was on the 4th floor, there was a bar under my window that was really loud. Even after hours, there was a lot of noise from construction. They also provide a mini bar in the room but it is so bad that it doesn't even cool down a bottle of water. They give a lot of excuses to why the A/C and mini bar are not great but it sounds like a lot of rubbish as they have proper A/C in the reception area. I'm never coming back during summer as they cannot provide a good service for the price they charge.
Read More
Philip
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was a reasonably priced, clean hotel in a very convenient location. Some reviews mentioned the air conditioning didn’t work well but it was definitely cool enough in our room and the weather was very warm during our stay. The rooms were pretty small though like a lot of European hotels.
Winifred
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel in a great location!
Roland
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Good location, clean. But The room was very tiny. It was supposed to be a business room, but you could pull the chair away from the desk and sit on it as the bed is so close. The desk is so narrow that the laptop doesn't fit on it. No Aircon, the fan hardly works. The bathroom is so small your feet are in the shower when you are on the toilet.
Read More
sharon
icon-Leisure
Leisure
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Rooms are very small, expensive and not worth the value, no soap and shampoo, shower can be tripped hazard, hotel is located on major main bus/railway station which causes continuous noises. Receptionist was not friendly.
TRINA
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

WC is out of order and required key for elevator to get there. We had to bring our luggages to the storage room ourselves.
suzanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice hotel great location. Chocolate fountain was a nice touch along with the chocolate theme. Rooms were small but sufficient for our stay. Staff was very friendly and helpful. Would recommend.
Lier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We spent two nights at Swiss Chocolate by Fassbind in Zurich and really enjoyed our stay. The location was convenient, the room was clean and comfortable, and we loved the fun chocolate-themed decor. A sweet and cozy spot to relax after exploring the city!
joanna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely hotel and staff. Great location for walking to the shops and restaurants in of town. Within walking distance to the train station and public transit.
Ashley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The location is fantastic. Rooms are small for 2 suitcases to open but it was clean and had a nice bed.
Kevin R
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location. Nice, clean hotel.
Badrish
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very small room and bath
Liping
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

poor service
RENE RALPH
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Small rooms, but great location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Swiss Chocolate by Fassbind

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Swiss Chocolate by Fassbind

Traveloka (3)
Other sources (234)
8.2
Very Good
From 234 reviews
Cleanliness

8.8

Room Comfort

7.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Swiss Chocolate by Fassbind

Number of reviews per page
20
40
Top reviews
Ruth
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Terrific location Central to EVERYTHING
Ella
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Tiny rooms. Not as depicted in the pictures. Poor quality. Dirty.
Rensum
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good place
Sally
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We recently stayed at Swiss chocolate hotel for four nights. The property itself is beautiful, the location is fantastic, and the staff at the front desk were friendly and welcoming throughout our stay. The amenities were great, and we really appreciated the overall ambiance of the hotel. However, one aspect of our stay that left us disappointed was the housekeeping service. Unfortunately, during the entire four days we were there, our room was not properly cleaned. While the bed was made daily, the sheets were never changed, and no full cleaning was done. Basic services such as refreshing towels, vacuuming, or replenishing toiletries were also noticeably lacking. We understand that things can occasionally be overlooked, but for a hotel of this standard, we expected more consistent attention to cleanliness. It impacted our overall comfort and experience. That said, with some improvements to housekeeping and attention to guest room maintenance, this hotel could easily be a top-tier choice. We hope to see positive changes in the future, as the potential is definitely there.
Read More
kelly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall a few comments, they need to replace the mattress ASAP (at least the one in our room stains were too big to keep the mattress from my point of view..) the room needs to be vacuumed ours it wasn’t, if you are tall forget about the bathroom if you sit in the toilet your knees are inside the shower it is very tiny, they also need to offer more than one pillow, more lighting in the room. For the price it’s ok just some inconveniences that can be easily addressed. Location was really close to the train station and made moving around easy, and points for them having umbrellas available since it was raining.
Read More
Patrick
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location near the main train station. Lots of restaurants and shopping very near by. A/C was not working properly and our room was very hot. They gave us a small fan but it was a long sweaty night. If we were staying more than two nights we surely would have left. We stayed in this same hotel last year at this time and the AC situation was the same. We had hoped they would have fixed it by now, but it was the same. I would inquire about this before making a reservation as Europe has been getting hit by heat waves and a stay here doing one of those will make for a very uncomfortable stay.
Read More
JULIANA
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I've stayed in this hotel many times before but this was the first time during summer. Even though the hotel says it has A/C in the rooms, it was a proper nightmare. It felt like it was inside a sauna, boiling! They run out of fans so my only choice was to open the windows and even though I was on the 4th floor, there was a bar under my window that was really loud. Even after hours, there was a lot of noise from construction. They also provide a mini bar in the room but it is so bad that it doesn't even cool down a bottle of water. They give a lot of excuses to why the A/C and mini bar are not great but it sounds like a lot of rubbish as they have proper A/C in the reception area. I'm never coming back during summer as they cannot provide a good service for the price they charge.
Read More
Philip
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It was a reasonably priced, clean hotel in a very convenient location. Some reviews mentioned the air conditioning didn’t work well but it was definitely cool enough in our room and the weather was very warm during our stay. The rooms were pretty small though like a lot of European hotels.
Winifred
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel in a great location!
Roland
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Good location, clean. But The room was very tiny. It was supposed to be a business room, but you could pull the chair away from the desk and sit on it as the bed is so close. The desk is so narrow that the laptop doesn't fit on it. No Aircon, the fan hardly works. The bathroom is so small your feet are in the shower when you are on the toilet.
Read More
sharon
icon-Leisure
Leisure
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Rooms are very small, expensive and not worth the value, no soap and shampoo, shower can be tripped hazard, hotel is located on major main bus/railway station which causes continuous noises. Receptionist was not friendly.
TRINA
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

WC is out of order and required key for elevator to get there. We had to bring our luggages to the storage room ourselves.
suzanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice hotel great location. Chocolate fountain was a nice touch along with the chocolate theme. Rooms were small but sufficient for our stay. Staff was very friendly and helpful. Would recommend.
Lier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We spent two nights at Swiss Chocolate by Fassbind in Zurich and really enjoyed our stay. The location was convenient, the room was clean and comfortable, and we loved the fun chocolate-themed decor. A sweet and cozy spot to relax after exploring the city!
joanna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely hotel and staff. Great location for walking to the shops and restaurants in of town. Within walking distance to the train station and public transit.
Ashley
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The location is fantastic. Rooms are small for 2 suitcases to open but it was clean and had a nice bed.
Kevin R
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location. Nice, clean hotel.
Badrish
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very small room and bath
Liping
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

poor service
RENE RALPH
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Small rooms, but great location
Number of reviews per page
20
40