ARK Hotel - Dongmen

The staff was very friendly. The area is a nice location. The room was clean and comfortable.

Clean hotel, great staff and close to MRT

Good location very close to Metro and very close to Din Tai Fung dumpling restaurant. Decent sized room however for a long stay recommend booking a room with a window. Free laundry was great, the staff were nice and the hotel had a chilled out feeling to it.

Very nice stay!

The room was new, nice, and clean, even though it is a bit small and there is no view. The window was facing an air gap between another building, so it is nice and quiet. There is a washing machine and a dryer on the 5th floor with detergent for you to use. The location is also very convenient, just 3 minute walk from Dongmen MRT station.

Fabulous small hotel in a great location between Daan Park and Dongmen stations and close to Daan Park itself. Very friendly and helpful staff. The most comfortable bed ever. Clean and tidy. Some damp on one wall but nothing drastic. Large shower with plenty of hot water. Not a massive drying area in the shower room though. Air con worked well.

The free laundry service was much appreciated. The staff were super accommodating. For the price it was quite nice.

The hotel location is great. Some of the staff could hardly speak English, so their service was difficult. The reception was left unattended sometimes. Bed was comfortable and the room quieter than one would expect given the hotel location.

Good hotel in a very convenient location for transport, food etc.

We did a last minute booking to ARK hotel and counter staff is helpful as this is the last room for saturday and sunday. They helped us to retain the room and we are very gladful for their gesture. Overall, the room though small but it's everything you needed it's there. Coffee and snacks available at counter, location is great fo shopping and eating. Within 5 min distacnce from Dongmeng station. We are happy with our stay and services rendered by counter staffs in ARK hotel.

Location was very convenient. Comfortable bed and good hot shower with enough pressure. Bathroom could have been cleaner. Found hairs from the former guest and a dirty bathroom door. I cleaned it with a towel. My room was next to a building with metal roofing, which made an awful noice when it rained, keeping me awake at night. And the airconditioning was very cold. Even when i turned it off, the room remained very cold. Staff was friendly.

Clean and safe place to stay. Unfortunately the top level floor( 5th floor where largest rooms are need a climbing stairs since elevator would get to 4th floor), it was fine with us but for people needs accommodations would be an issue. Wifi was not reliable and at time stopped to reach to the servers, an updated system might help. The hotel has free washer/driver which is a plus. But dryer does not dry well. I wonder if this is the regular specs in Asian countries? The efficiency of dryers is no where closer to the regular family grade dryers in USA but for people in shorter stay this may not be a deal breaker either.

The property location was very convenient, close to Da’an park and Yong Kang Street. The walls between rooms are very thin, you can hear the neighbours’ conversations. My neighbour would wake up everyday at 4am and talk so loudly. Yet she banged on the wall to complain at 5pm that my baby was crying one afternoon. The rooms are very small and the blanket inside the cover was stained. The front desk staff were very helpful in providing guidance about the area and arranging the airport shuttle service for us. There is free laundry but the dryer takes very long for the clothes to dry. Overall the hotel is convenient if you travel in small groups of 2 but I would not recommend for families. The staff were very kind to make the best of what they can offer.

The staff were very accommodating and friendly! Check in and check out was seamless. The room was clean and comfortable. We had a great stay!

The service was quite friendly. And the location was wonderful - close to Yongkang area as well as the MRT. It was also quite easy to find parking. I would definitely come back again!

Very convenient and close to public transportation. Staff were very friendly. Room was clean

The property was quiet and clean and located right near the Dongmen subway stop. It's close to the Yongkang St so the nearby shaved ice and other food venues were great! (plus 7-11 is nearby) They had free laundry too, which was unexpected and nice! Plus they had snacks out in the lobby from 1p-6p so we could try some Taiwanese snacks. There is a scale in the lobby to weigh one's bag before heading to the airport. There is a water dispenser in the lobby too...and a tea kettle in the room. Check in is 2pm, I believe. Note that the pillows and bedding are down, so if you have an allergy, ask for accommodations before you head up to your room. I would definitely stay here again and would recommend it.

Quality of sleep is unaccepted: Mattress is not soft, it is almost broken; Pillow is too low; Noise, same as other reviews. free ear buds is not a solution.

The location is very convenient and right next to Ding Tai Feng restaurant.

This hotel is in a great location but very small and old. Staff was friendly. It needs updated for sure.