Tiffany Diamond Hotels

Good

Very good

The hotel is good and offers good services

A very good 'Tanzanian' hotel with branches in Dar es Salaam and in the far south of the country at Mtwara. Unlike other big hotels catering for tourists from outside Tanzania, this is not part of a multi-national chain. The staff are welcoming and efficient and there is a choice of room categories. A wide 'local' selection at the buffet breakfast is a satisfying start to your day. I have never before written a hotel review (although I have stayed in many) but with this I wanted to promote a hotel I have always been happy to stay in, and one that benefits the local economy more than most others.

Excellent services offered

The staff’s kindness and how clean it was

Solo traveller on an extended holiday in Tanzania. First accomodation in Dar es Salaam. What i didnt know was thereare 2 Tiffany Diamond hotels in DAR! Taxi driver took me to the new one, which turned out not to be mine and tgen tookme to the correct one which is probaly about half a mile away. Nice big room though basic. Comfortable bed, AC worked and safe in room. Bathroom clean and shower powerful and hot. Breakfast was average, buffet station with the usual Service was very good, all staff very helpful and pleasant.

Lovely location for town shopping and great service and staff are friendly and helpful

right by the ferry, was perfect

Lovely staff always helpful, good rooms and great place for staying in town.

I was on a high floor but was still kept awake by street noise, even with ear phones over ear plugs. Poor construction--windows are flimsy and thin, sounding like they are wide open. AC was poor and then went out completely. On the positive side, staff was mostly great and helpful. Very good bathroom and well stocked. Room was also good for the price point. Overall, hotel felt like a slightly dated Western business chain hotel. I passed some cheaper alternatives in the area, and was happy I didn't choose any of those.

I'm writing this review at 4am because I was just woken up by a group of men having a violent fight on the fire escape just outside my room. It was so violent that I thought they were breaking into the room. I called the front desk and the lady said, "Oh, I'm sorry". Only after insisting, she sent up security. Only after it quieted down did I realise that our windows had been unlocked the whole time, left open by the hotel staff. This was just the last straw in a series of issues. Aircon did not work properly. It took almost half an hour to check in to an empty hotel. The restaurant tried to charge me $80US for a couple of beers and a mixed drink. It turned out they couldn't use a calculator and finally admitted it was $8US. Every conversation I had was a marathon of uncertainty. I was there for only 12 hours and I was in conversations with the staff for at least 2 hours. A taxi was booked through the front desk and a price was agreed, when the taxi came the price had changed upward by 50%, only after another discussion was the price honoured. Also the wifi was next to useless in the rooms. Having said all of this, I will admit there were some good features. Large room, good breakfast and most of the staff were very friendly and accommodating. As convenient as this hotel is, it is not cheap and I would never return.

The hotel is clean and the included breakfast buffet is welcome. There is a mosque next door, so for light sleepers, the 5 am prayers broadcast over the loud speakers may be an issue.

We arrived at Tiffany Diamond at 10 pm and went straight to our room as we needed to leave at 6 the next morning for our ferry. When we got upstairs to the eighth floor, we had to pass a quarantined room with a sign about pest control. Deciding to be positive we figured if they had a bed bug (or something) problem that was being treated it was better than not knowing or ignoring it. In our room, it was clear that they are trying hard. The room was HUGE and their were robes and slippers and other amenities that were surprising for a hotel in this price bracket. A great looking rainfall showerhead excited us, but didn't work. All of this was fine and since the room was clean and the towels luxurious (for real!) we would have been quite please. However, there was the volume issue! From the moment we opened the door until 11:54 pm there were unbelievably loud sermons being delivered at the mosque that the hotel overlooks. We literally inspected all of the windows to see if one was open because we could not believe how loud this was in our room. when it finally ended, we went to sleep, annoyed that our night had been cut so short. At 5 am, I was awakened by bleating goats. They sound like crying newborns in case you haven't had the pleasure. At 5:15 the call to prayer began and again the volume in our room was unbelievable. Luckily, we needed to wake up around then anyhow so we weren't even angry. This is a clean hotel and that's the best I can say for it.

There was a air conditioner outside my window for the kitchen below which sounded like a industrial generator , could not sleep and hotel only turned off after 11pm after many complaints

This I I good hotel to stay if going for business work in city center...

Nice room, spacious and clean. Location terrible, the area is very dirty. The breakfast was lousy, the bread stale and small variety.

The hotel itself was very clean and comfortable. I did have to wait over an hour and a half for room service when I was told it would take 20 minutes. The restaurant/food needs (on my second night only pasta and pizza were available from the menu) improvement to bring it up to the same standard as the rest of the hotel. Overall however I enjoyed my stay there.

Comfortable spacious rooms but the hotel itself is rather dowdy and its neighbourhood comprises a warren of noisy; busy but narrow streets lined with small commercial/retail enterprises. Perfectly ok if you like that type of thing, but not for the faint hearted. I would probably choose the hotel again if I need to be based in the centre of town.

terrible location and hotel front with lots of touts etc in the early hours of the morning when we arrived - not the best welcome and would not stay here again.