Crowne Plaza ANKARA by IHG, an IHG Hotel

Hotel was listed as a 5 star, but was more in line with a 4 star based its' amenties and lack of breakfast provided. Area surrounding hotel sould not have been listed as "city center", it's just outside of the city center in an industrial/shopping mall area.

3 nights in Ankara where the temperatures were around 26°c, no air-conditioning our room was as hotter rgan outside.

Stay & service was excellent and comfortable.

Great staff just needs better room service and the spa lady very rude while asking her for price she turned back and talked to someone else and left us behind !

Beautiful and reasonable

Changed Room because it was too hot. Second Room was still hot and uncomfortable. After shower we were already sweating. Room was okay and clean but the bedsheet was on the rough side. We booked the Room with Lounge , but upon arrival we were told that they still Need to set it UP since no guests were booked using Lounge. It was fine though. We had breakfast in the common breakfast area that is quite not the usual since we booked the executive Lounge Room. We were rushing to check out and stay out of the Room since it was so hot Like heated Room to that point.

Just perfect!

We stayed for 5 days and enjoyed it stay. One of the good features was the included breakfast which was was very convenient. Staff were friendly as well. They do also provide an option for airport shuttle (costs almost 2.5 times a taxi) which is worth it for larger groups.

Friendly staff

The AC unit in the room is excessively loud, making it difficult to fall asleep.

Upon arrival, I was greeted by the doorman and he opened the taxi and carried my bags to the room. The doorman was very helpful on directions/information. Reception was great and honored VIP status with upgrade/breakfast. Sara, concierge, was very knowledgeable and welcoming, always had a smile on. Spa was very clean and modern. Spa reception was great on working on reservations and very polite. Breakfast was plentiful and hot/fresh. Room was modern/clean and bed was comfortable. Stay was very nice and the staff deserves a big thank you for paying attention to the details for customer satisfaction.

Nice fresh hotel with great staff.

Overall great service

A little outside of the main city. Right next to two malls which are okay. The nicer malls are about a 10-minute drive. Staff is nice and the buffet breakfast is very nice. Rooms are small but is very clean and modern.

Very nice property for business travelers. However, despite 5 stars, you may encounter certain (rather minor) issues with upkeep. For example, as some reviews already mentioned here on this site - problems with AC. It was too hot for me at 24 C in the middle of January , the problem became apparent only after midnight, and nothing helped like turning off the AC or opening the windows as hot air somehow continued to come in via ventilation. On the bright side, the most amazing experience was the spa with great facilities and affordable quality massage therapies. I can definitely recommend Gunesh for travelers with major back/neck pain issues. Also, special thanks to Sara from Guest Relations for helping navigating Ankara and very attentive service overall. Lastly, I want to thank the Bar & Restaurant stuff, especially Sadik at the Bar for dealing with issues like sold out/missing items in the menu.

New

New

Clean. Friendly and nice property.

Great hotel, had a lounge access room. During check-in I was told that I could only use the lobby bar. The Premium Lounge on the 20th floor unfortunately not, when I asked why, I was not told anything. Too bad.

Great place to stay in Ankara. It’s not in the city center, but access is easy via public transport or taxi. It’s quiet, clean, and staff is very helpful.