Kaptan Hotel

My second time staying here. I was allocated room 502 on the fifth flloor as requested. Check in was super quick and I was able to get in earlier. I did have a few teething issues with my room. The mini fridge was hot and the lightbulb in the bathroom was blown. The lady on reception (I didn't get her name) was helpful, apologetic and promised to get this sorted the next morning, which she did. I did have other issues. The shower had some leak in the ceiling and was pouring on the bathroom floor. Other bulbs had gone, but I didn't report this. The room has a beautiful view of the harbour but this can be quite noisy at night. Minutes walk to restaurants, supermarkets, castle, and beach. The breakfast being the highlight. Excellent choice for all tastes. Always potato of some description, meat, and beautiful vegetable dishes on the hot items. Breads, muffins, fruit, salads, nuts, dried fruit, yoghurt etc. Fresh omelette or pancakes made for you. Juices, but the fresh orange was extra. An excellent stay as always, I will be back again next year.

Location: 5☆ there's no better Hotel in Alanya for location, you're within walking distance of every bar, restaurant, nightclub, shopping outlet and views like no other, if you're a family with young kids? I wouldn't recommend being here if you're offended by loud noise. (Anyone who says different is wilfully lying to you and the opinion should be disregarded) Food: Food has improved vastly since my last stay here and as a chef myself I know what good is and what's not, breakfast is what you come to expect in Europe as a whole (Continental, Pastries, Egg Station with medley of fruits/yoghurts) Pool: The pool is what you can come to expect in this location (Leans on the small side) but it's more than ample, it comes with a bar where you can get drinks and order food both of which are excellent. Maid Service: The maids are always a pleasure to deal with and I'd offer some unsolicited advice to many a traveller who reads this...(TIP YOUR MAID EARLY ON) it doesn't cost the Earth & 100 TL goes a very long way and you'll never complain about towels or turndowns ever again. Reception: This has seen the biggest improvement overall, its far more professional and far more professional and far more easier to deal with than the last time. It was a quick check-in/out and we had zero qualms.

Overall the property is excellent from location, to staff,... My only issue was the wifi internet it was not working or very poor connection