Kilya Hotel

From the moment I checked into the hotel, everything was very disappointing. The room keys did not work at all; despite going to reception three times and being told “this time it will work,” I still couldn’t open the door. In the end, they had to give me the housekeeping key instead. There was a very heavy odor throughout the hotel, and unfortunately, everything seemed extremely neglected. The elevator was in terrible condition. Overall, the hotel had clear organizational issues. The room itself was worn out and dirty. Although I did not have high expectations since it is a three-star hotel, the service and the room we received were well below the price we paid.

A very average hotel. It was in a fantastic location, very close to the beach, restaurants and shops. However, the hotel itself was not great. No one came by to clean the room, change the sheets and give clean towels etc. on the third day I had to ask for clean towels as they were filthy. There was always dirty plates on the floor in the hallway (sometimes for days). The staff did not come across very friendly.

Nice cozy place to stay. Quiet and not to busy. Beach access close by. Lots of restaurants and small shops within 5 minute walk. The staff are very friendly and helpful.

Excellent great staff

Spectacular view of ocean from my balcony. Easy access to village and beach. Luxurious room and good amenities.

Everything was great except for the smell of smoke inside the hallways and we could even smell it on the room

Reception was excellent

Modem new hotel with great views of the sea. Pool is excellent. Breakfast delicious and plentiful. Staff is very friendly. Not too touristy which was a plus. Beach is dirty and undeveloped so we spent all day by the pool looking out at the sea.

The hotel is very comfy , the staff is so friendly, near to the beach. Clean pool

Great service and team. I would definitely stay with them again if I get back to the area

Great views and a hotel pool give a fantastic feel to the place. Breakfast was substantial, offered lots of options and looked fresh. Plenty of food options around for dinner.

What I liked - super friendly and helpful staff! What I didn’t like - some random dog peed on my backpack while I was unloading luggage from taxi, I ran to the dog to spook it away - it went around the taxi and tried to pee on my luggage bags…

I have a super weekend I highly recommend

Experience in this hotel I won’t wish to anybody. AC didn’t worked whole night and organisation’s of taxi in the morning was totally unorganised. Almost I miss the flight…😤

Gorgeous hotel with views , pool bar poor service for international travellers. Breakfast great service but no choice of coffee as machine broken as was toaster !

I’ve stayed here before in the winter and found it pleasant. Though this time it was late May and the weather was warm (and the room hot from being in the direct afternoon sun) the centrally controlled wall heater/A/C unit was still set to ‘winter mode’ and, therefore, the A/C was inoperable. The only option for cooling the room was to leave open the balcony door. The room was right above the outdoor restaurant that played music until around 10:00 pm. Quite annoying when I needed to get some sleep before an early flight the next morning. The hotel itself is in need of an update but is clean and basic. The ‘king size’ bed was no more than two twin beds pushed together with a king size sheet, leaving a gap in the middle of the bed. The view from the balconies overlooking the Black Sea is fantastic.

Nice to visit off season if you're looking for relaxing atmosphere with black sea wave sounds. However, Wi-Fi at he hotel was disappointing.

Stated there was shuttle service on Expedia but turned out no shuttle service. Rooms are extremely outdated. Water drain in the shower was clogged and water spilled out from it. You really only paid for the view.

Hotel is quaint and comfortable. Village of Kilyos is a pleasant place to stay in and of itself, except at night the stray dogs in the area wander, bark, and howl much of the night, which was not so peaceful.

Overall stayable spot, although we had a few issues with our first room & bathroom (smell, missing shower door, door to bathroom didn't close or lock, and not clean). The property moved us to a new set of rooms after we brought it to their attention. Both rooms were a lot better.