Point Hotel Barbaros

Service & lounge were very good

Reasonable!

Beds very comforable and maids very nice. Reported black mold in the shower to managment and they claimed it was "old" and not "mold". Doormen rarely opened the doors for us, but were helpful to get a taxi and the food from the restaurant on the 18 floor was not good (shrimp caesar salad and burnt hamburger). The pizza restaurant was very good. The 18th floor restaurant also wouldnt let wife dine there because of antibiotic drip which is total discrimination. Their booking rates were higher than on hotels.com.

It was wonderful! Customer service is awesome! Very hospitable

Perfect room with amazing view of the bridge

Good location Good staff

Good hotel convenient

It’s in a central location and relatively clean and cost effective

Area is quiet but away from the main tourist sites. If you like that, this is for you.

I spent a whole week at the hotel and was absolutely delighted. The hotel has a great location – it’s easy to reach all the main attractions, yet it’s in a very quiet and pleasant area. The hotel staff were excellent, from the reception team to the housekeeping staff – all very responsible and friendly people. I have no complaints at all. The restaurant and breakfasts were top-notch. Everything was absolutely delicious. I had a wonderful time in this beautiful city and hotel.

One of my best Hotels ever .. strongly recommended

I love this hotel. I love the staff. I love the food. I loved my corner room, which was beautifully decorated and spacious. This is now my favorite hotel in Istanbul. I’ve stayed here twice and each time was absolutely amazing. Ezra showed us to our room. She’s amazing! The front desk staff gave us another room upgrade. Sader, the supervisor in the dining room, is always kind and gracious. Our housekeeper was very sweet, kind and accommodating. If you’re looking for an amazing place to stay in Istanbul, I highly recommend The Point Barbaros Hotel! You’ll love it!

I absolutely love this hotel. We were given an upgrade to a higher floor with an amazing view of the Bosphorus Bridge upon arrival. Kudos to Tufan for his kindness and the upgrade. The room was spacious, comfortable, and beautiful. The bed was extremely comfortable with very fluffy pillows. The bathroom was spacious with a wonderful shower. The staff was absolutely amazing, especially our cleaning lady Zulekha (not sure if I spelled her name right) and Sader, Said, and Omer at the Restaurant. The food was very tasty and enjoyable. The breakfast buffet was plentiful and delicious. We ate dinner several times at the 18th floor restaurant and truly enjoy the barbecue chicken. Overall, I would highly recommend this hotel. It’s located in a very nice area with lots of restaurants, an exchange office and a grocery store nearby.

Very excellent

I am very disappointed in this hotel and will NEVER stay here again. I have stayed here multiple times before, and even reserved this hotel for my son when he visited Istanbul. This week I had a business trip in Istanbul and decided to booked this hotel again. I selected "reserve now pay later" option and gave them a call at 7:30 pm the day that I am supposed to check in, right after my meeting ended, to let them know I am on my way. The front desk employee, his name was Erkut, said that my reservation was canceled because I didn't check in at 4 pm. I have stayed at hotels all over the world for work, and have never experienced this. I told him that nobody gave me a call to let me know my hotel stay was canceled, and he said "we are allowed to cancel anyone's stay if they don't check in by 4 pm". When I asked him where they stated this on their website, he couldn't answer me. The staff also did not take any responsibility for my cancelation, and were arrogant on the phone. I had to find a new hotel at 8 pm after a long day of meetings in Istanbul, a busy city this time around, for absolutely no reason. And please note that I have stayed at this hotel multiple times before, so they have my info in their system along with my phone number and previous stay infos. I have never heard of a hotel that cancels a reservation because the customer decides to check in at 8 pm instead of 4 pm. Horrible customer service. I will never recommend this place or stay here again.

Excellent facilities and staff. Enjoyed my brief stay. Location is very convenient for public transport and reaching Istanbul airport.

Nice

Very friendly. Very good food. Lifts coped very well with number of floors

I have a great stay. Professional and friendly staff

Thanks