Palace Downtown

Hotels
9.4
/10
Exceptional
959 reviews

What Guests Say About Their Stay

Colette
10.0
/ 10
We loved the location, walking distance everywhere, the dining restaurant and the outstanding service.
Peter
10.0
/ 10
Everything was wonderful. The staff were great, rooms were nice. Breakfast could have been better compared to other hotels we’ve tried in Dubai but otherwise fantastic.
Sunil
10.0
/ 10
This property is truly a gem! The view is absolutely breathtaking, offering a serene and picturesque backdrop that made our stay unforgettable. The staff were incredibly welcoming, attentive, and went above and beyond to ensure we had a comfortable experience. The amenities were top-notch, adding a touch of luxury to our visit. The only downside was that the pool was closed during our stay, which was a bit disappointing. However, this minor setback didn’t overshadow the overall excellence of the property. Despite this, we would highly recommend this place to anyone looking for a fantastic getaway. It’s a must-stay property, and we can’t wait to return!
In the Area
See Map
Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Burj Khalifa, Sector 3, Dubai, United Arab Emirates, Dubai

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Palace Downtown is a hotel in a good neighborhood, which is located at Burj Khalifa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palace Downtown

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Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Burj Khalifa, Sector 3, Dubai, United Arab Emirates, Dubai
Others Palace Downtown
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Discover More About Palace Downtown

Location


Palace Downtown is a hotel in a good neighborhood, which is located at Burj Khalifa.

About Palace Downtown

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Palace Downtown exclusively for you.

Palace Downtown is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Palace Downtown.

All facilities in Palace Downtown

Others Palace Downtown
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Turkish bath
  • Spa
  • Health club
  • Library
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Transportation

  • Limo or town car service
  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge
  • Valet parking

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Smoking area
  • Banquet
  • Parking

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Palace Downtown

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately AED 160 per person
  • Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Check-in is 2 PM on December 31 to avoid temporary road closures.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palace Downtown
242
Number of floors in Palace Downtown
7
Another facilities in Palace Downtown
Shops, Beach umbrella, Outdoor pool, Turkish bath, Spa

Frequently asked question in Palace Downtown

What are available facilities at Palace Downtown?
There are top facilites at Palace Downtown such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Downtown?
The standard check-in time at Palace Downtown is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Palace Downtown provide breakfast?
Yes, Palace Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Palace Downtown

Traveloka (2)
Other sources (957)
9.4
Exceptional
From 957 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews Palace Downtown

Number of reviews per page
20
40
Top reviews
Colette
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We loved the location, walking distance everywhere, the dining restaurant and the outstanding service.
Peter
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was wonderful. The staff were great, rooms were nice. Breakfast could have been better compared to other hotels we’ve tried in Dubai but otherwise fantastic.
KANWAL
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A lovely location but needs revamping and better staff management. After we mentioned the issues they were a bit attentive. But very sad that the suite had no welcoming feel to it. Only after we said it did a bowl of flowers and fruit appeared in the suite …which is meant to be one of the top su
Brian
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great place to stay
Sunil
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property is truly a gem! The view is absolutely breathtaking, offering a serene and picturesque backdrop that made our stay unforgettable. The staff were incredibly welcoming, attentive, and went above and beyond to ensure we had a comfortable experience. The amenities were top-notch, adding a touch of luxury to our visit. The only downside was that the pool was closed during our stay, which was a bit disappointing. However, this minor setback didn’t overshadow the overall excellence of the property. Despite this, we would highly recommend this place to anyone looking for a fantastic getaway. It’s a must-stay property, and we can’t wait to return!
Read More
Roy
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Guest rooms felt dated - no desk or dining table, outdated seating, cramped bathroom, inconvenient power supply. Main restaurant dining hours a bit odd. Breakfast until 11:00am, Lunch starting at 1:00pm. Great, walkable location with amenities and dining options nearby. I felt like I was paying a premium for the location rather than the quality of the guestroom.
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Eya
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Best hotel in Dubai! The service is excellent with not even a tiny comment. Will recommend it to any tourist that looks into excellency.
Ben y
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent service.
Juan
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great atmosphere, nice smell, clean and great employees, specially the ones from the restaurant in the pool area
arif
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent hotel, with outstanding personal service from staff. Cannot beat the location
Jean
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent service and a very hospitable staff! Food was excellent and the breakfast buffet was unbelievable! Perfect location. Spa too was wonderful!
Talal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel located in the heart of the best of Dubai
Jack
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nothing
william
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very excellent
Tommy
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Upon arrival, I received exceptional service and felt very welcome. Waseem, a floor manager, provided outstanding assistance with check-in. The staff were all very pleasant, and I plan to return to this hotel.
Jack
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Fantastic !
ruth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

From the moment we arrived and our room was available early until we left the service was amazing. We ate at Thiptara and Ewaan and both were fantastic value using the Entertainer voucher . We didn’t have breakfast but instead went to the pool from 9-45 to 11am each morning and had it practically to ourselves. The location is perfect for Dubai mall and we took short taxi rides to the metro rather than the 25 min walk . We will return
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JINWOO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It was very good hotel for my family trip. Near by Dubai mall and good location for many restaurants and shopping
su ah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very complication just walking distance from Dubai mall. Clean and friendly staff
Number of reviews per page
20
40

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Others 4 Palace Downtown

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