The Swan at Hay Hotel

Hotels
8.6
/10
Very Good
273 reviews

What Guests Say About Their Stay

Charlotte
10.0
/ 10
Excellent location and lovely building in beautiful Hay. Love the original sash windows.
Mary
10.0
/ 10
This is a beautiful inn inside and out with great inside and outside dining facilities as well. If you only think to visit Hay-On-Wye dyring the book festival you are missing out on all the other wonderful attributes of the region. The walking is fabulous, ancient wooded footpath along the River, Mouse Castle Woods, Hay Castle, the outdoor market huge ancient Yew trees at Cusop's St. Mary's church. If, like me, your purpose is to explore on foot, tuck some slippers in your backpack so as not to dirty the carpets. Slippers are not provided :)
Joseph
10.0
/ 10
Great place to stay if you're visiting Hay on Wye. Good dining options for dinner and breakfast. We loved it and stayed an extra night.
In the Area
See Map
Church Street, Hay-on-Wye, Hay, Sir Powys, Wales, HR3 5DQ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
The Swan at Hay Hotel is located in area / city Hay-on-Wye. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Swan at Hay Hotel

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Church Street, Hay-on-Wye, Hay, Sir Powys, Wales, HR3 5DQ
Others The Swan at Hay Hotel
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Discover More About The Swan at Hay Hotel

Location


The Swan at Hay Hotel is located in area / city Hay-on-Wye.

About The Swan at Hay Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Swan at Hay Hotel exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at The Swan at Hay Hotel.

All facilities in The Swan at Hay Hotel

Others The Swan at Hay Hotel
Others

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Public Facilities

  • Others
  • Restaurant
  • Coffee/tea in lobby

Things to Do

  • Garden

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in The Swan at Hay Hotel

Important Note
  • Fee for full breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Swan at Hay Hotel
19
Number of floors in The Swan at Hay Hotel
2
Another facilities in The Swan at Hay Hotel
Banquet, Smoking area, Parking, Terrace, Luggage storage

Frequently asked question in The Swan at Hay Hotel

What are available facilities at The Swan at Hay Hotel?
There are top facilites at The Swan at Hay Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Swan at Hay Hotel?
The standard check-in time at The Swan at Hay Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Swan at Hay Hotel provide breakfast?
Yes, The Swan at Hay Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Swan at Hay Hotel

8.6
Very Good
From 273 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.0

Service and Facilites

8.8

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Traveler Reviews The Swan at Hay Hotel

Number of reviews per page
20
40
Top reviews
Judy
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was ok..good location for Hay but a little shabby around the edges and the food was dreadful. It seemed to cater for the local crowd which is good for them so the garden was full of lots of people enjoying the weather and the beer and bar food. I had to queue for some time at the bar to get a glass of wine and the bar was at the other end of the hotel. The TV in the room didn’t work and the hotel was quite noisy.
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Charlotte
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location and lovely building in beautiful Hay. Love the original sash windows.
Mary
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a beautiful inn inside and out with great inside and outside dining facilities as well. If you only think to visit Hay-On-Wye dyring the book festival you are missing out on all the other wonderful attributes of the region. The walking is fabulous, ancient wooded footpath along the River, Mouse Castle Woods, Hay Castle, the outdoor market huge ancient Yew trees at Cusop's St. Mary's church. If, like me, your purpose is to explore on foot, tuck some slippers in your backpack so as not to dirty the carpets. Slippers are not provided :)
Read More
Simon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

A very nice & convenient hotel for a weekend soaking up the atmosphere in Hay on Wye and browsing through the book shops. The staff were extremely friendly and helpful. We were in Room 1 which is above the kitchen so noisy first thing in the morning. The signal for the TV was not reliable. However, these did not detract from our wonderful stay.
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Jane
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

thank-you always a very enjoyable stay and excellent food
Joseph
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great place to stay if you're visiting Hay on Wye. Good dining options for dinner and breakfast. We loved it and stayed an extra night.
Sandra
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I like the helpfulness of the staff when dealing with minor issues.
ryan
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Lovely hotel. The staff were amazing and very friendly. Food was top tier. We arent usually the type to eat at the hotel we stay at, as we like to try more of the local places. But the food was so good we ended up having breakfast two of the days and dinner. The room was very nice and well equipped. The only issue we had was that when someone in the building used the hot water, we could hear banging from what sounded like the pipes which seemed to go on through the night. We did report this to reception and hopefully it'll get sorted for anyone else staying in that room. But overall a great experience.
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david
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This was a cozy and safe gem of a place. I would stay here again in a heartbeat. The staff were so very kind and the food was incredible.
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location for the bookstores - all in walking distance- and touring the Wye Valley
Susan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Staff was so helpful and friendly- especially Sandy! Highly recommend
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

We had a wonderful stay! Everyone was so friendly and helpful. The grounds were lovely and our room was beautiful. Would definitely stay again!
David
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Excellent Breakfast with eggs always perfectly cookedby correct amount. All the staff went out of their way to make us feel good - ESPECIALLY SARAH who was always helpfulbwith a permanent smile
Denise
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

A wonderful place to stay and enjoy Hay! We’ll be back!
Mark
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Lovely old Georgian hotel, clean and comfortable.
Jonathan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

I was traveling with my very senior parents and staff offered to relocate them to a ground floor room as I'd not thought to request it. Dining doesn't have a ton of options but what you get is exquisite and the service is friendly and attentive.
Karin
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Lovely building and garden. Excellent food and very pleasant and helpful staff. Great place to stay in a delightful little town.
Verified traveler
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Arrived to a very warm and helpful welcome. Room was lovely. Highlight was the excellent staff. Especially Sarah. Very dog friendly and the enclosed garden was not only beautiful but ideal four our dog.
Elizabeth
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

A really pleasant night’s stop with excellent food and service. Will certainly visit again when we have more time.
Number of reviews per page
20
40

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Others 4 The Swan at Hay Hotel

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