You need to wait until 10 minutes before the show starts to redeem the voucher. Luckily, they already assigned the seat number, so not a left over seat. The audio was not a translation kinda, it’s only a narrative audio play. Well, on my opinion, no need to pay audio since it will only give you information about what it showed. Other than that, the story is not a well-structured story from beginning-climax-ending. It’s only a puppet show which consist of a lot of story about Vietnamese customs, and each stage will might only stays for 2-3 minutes each. It’s just nice to have if you have already in Ha Noi, but won’t be the ‘must to watch’ during your visit in Ha Noi.

Received a call from this ticket agency that the tickets had been sold out for the slot that we have booked, so we have accepted one of the earliest available timing . But when we have reached the ticketing office to collect physical ticket as mentioned in instruction, nobody was available as the shop was not open yet. So we called the same contact which we had received call earlier for ticket update, but the person was at the ticket counter @ puppet theatre. So we walk over to theatre directly to collect our ticket. Then roam over old quarter for shopping and lunch then came back for the show. It’s bit hard if you have booked any same day ticket & especially have other plans apart from that slot. Luckily she has contacted us to pass tickets for another slot. So Traveloka to confirm the current availability before make it as an available slot for booking.

The show’s really incredible, this is exactly the experience you can get in Hanoi. Rich in culture and history! Will be back one day.

Let’s be clear: there is absolutely no real queue-skipping here. All you get is a chaotic crowd piling up at the stairs, and you must have a physical ticket in hand at least 20 minutes before the show just to fight your way through. The ticket redemption system is a joke — the staff showed up only 5 minutes before the show (even though I was told the minimum is 20 minutes). And the only actual queue you’ll stand in is the Traveloka redemption line. Honestly, it feels ridiculous to pay for a ‘skip-the-queue’ benefit only to end up queueing anyway. That said, the show itself is great, and the VIP ticket does get you closer to the stage. Bottom line, buy directly from ticket booth (security guys recommended) or Klook (they had physical person waiting there whole day for you)

I advice everyone to book via online booking, because the tickets easily sold out on the spot. Don’t worry, it is easy to redeem on the counter. Another tip if you want to watch the show is adding audio translation, because this show is in vietnamese. I found myself enjoy watching the show, while others looks bored. After all, I highly recommend to watch the show in Hanoi.

Unfortunately, there was a change in schedule from the party there, actually the show was okay, but because it was in Vietnamese, I didn't understand the storyline, overall it was okay...

The show was lovely, but it's being narrated in Vietnamese! But you have the option to get a translated audio! I particularly loved the live Vietnamese instruments and orchestra

Waiting for someone to bring me tickets close to the show time is very convenient.

Highlights: Traditional water puppetry, vibrant folk music, modern water stage, village stories and national history.

don't have to wait in a long line. the staff already printed my ticket. and I really enjoyed the show.

It should have been clearer at the start regarding the collection of tickets purchased online.

Staff, service 10 points, also quite interesting

The folk water puppet shop is great, should go see it.

no need to book free VIP, can't watch freely.. gap between seats makes the view towards the show closed

Sitting in the 6th row, the stage is still not clear.. especially if the person in front of us is tall. can't be seen at all. Better choose VIP tickets. The staff and ticket exchange are very helpful and fast. no obstacles.. For those who like local culture, you must try this attraction. but for those who don't like local culture, it will definitely be boring.

Very good, the puppeteer is very dedicated. The sound, light, and story are very neat. I went with a foreign friend and really enjoyed it.

A must-see! :) Love the show so much!

I found the ticket exchange process a bit confusing in terms of how the two sides work, so I didn't rate it highly. The rest of the content and performance were very good, young people can go see it to learn more about the art of water puppetry and Vietnamese music culture. There were a lot of tourists and they also clapped a lot. Let's love Vietnamese culture more.

A must visit place if you are in Hanoi because there is no show like it anywhere else even in Vietnam.

The rides are cool and don't make you sleepy.