I’ve already paid for two full tour packages, but the barcode doesn’t show the name, and I’m unable to redeem the tickets. The agent has been very unhelpful and is not taking any responsibility for what happened during the day tour.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia