Overall, the experience at Genting SkyWorlds was enjoyable. The check-in process was smooth and efficient, and the rides were impressive—well-designed and exciting. It’s definitely a must-visit theme park for thrill-seekers.
However, I had an unpleasant experience at the Independence Day: Defiance attraction.
While the ride itself was great, the queue was quite long and the main issue happened right before the ride began, during the safety check. One of the female staff members was extremely rude when I asked for clarification about her instruction to lift my sling bag.
Instead of calmly explaining, she repeatedly raised her voice and shouted at me, which was completely uncalled for and made the moment unnecessarily stressful. I came on June 30, 2025, around 1pm.
I believe all guests deserve to be treated with respect, especially in a family-friendly theme park like this. A little kindness and clear communication from staff can go a long way in ensuring everyone has a good time.