The place was too crowded. It was filled up with customers, mostly tourists, and the staff were announcing names with a microphone. It was sort of a chaos, but a well-managed one. The first impression wasn't so good as I was hoping to enter a peaceful place. Anyway, the massage room was up on a higher floor and it was quiet and relaxing with dim light. The massager gave me a good massage. I had a good time so far.