I was talked behind my back by the staff (they thought I was already gone while actually I was still sipping my tea on the other room) because I purchased the voucher via Traveloka by redeeming points. Hospitality was all fake until u get to purchase what they offer/trying to get what they want, I even felt insisted to put good review on another platform by other staff. Massage was okay; but the way they talk about guests is unacceptable, it's not their right.