Hotel was very nice and staff at check in were fantastic. The only thing thay would have made the room better was improved lighting.
Darrell
with Partner
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The room was very tidy and with a great View
Steve
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Not our first stay at this location, but this room needed a little maintenance. Bathroom tap would leak on the counter when it was on, lamp was broken, and usb plug was destroyed so could not charge phone, and the smoke detector went faulty in the middle of the night. When brought to staff, that made a small concession to accommodate for the inconvenience.
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Justin
with Partner
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The room was fine, but even after giving the hotel our plate # we received a parking ticket, plus they over charged us by $62, I called them and they said it was the additional hold they put on a card. I have never heard of the hold on a credit card being a random amount like $62. They did get the ticket cancelled as well but I shouldn’t need to call them to take care of it in the first place.
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Johnathon
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lol
Xiaoliang
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
NO room service
Melanie
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The bathtub/shower had mold. The carpet has ripples in it and the microwave on top of the desk looks ghetto
Chad
Business
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great building and location
Rob
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Why advertise as a ‘pet friendly’ hotel then make it a policy that you cannot leave your pet in the room? Also, be smart about where you put the guests with pets close to the elevators where the most traffic is. The ideal location would be at the end of the hall where there is less foot traffic and the dogs would react less and
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Celia
with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room felt dirty and run down for the price and location of the hotel.
Roxanne
Business and Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
For the price that is charged per night to stay at a Westin hotel, this location is disappointing. The rooms are old, run down and dated. Also, please train your cleaning staff to clean BEHIND the bathroom door and to clean the back of the bathroom door! That is the second time I’ve stayed at the Westin location where behind the bathroom door is disgustingly dirty.
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Lori
Business and Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The staff were so friendly and helpful. We really enjoyed our stay.
Nadine A
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff were very polite and helpful. Restaurant staff were excellent. Most definitely stay there again!!
Michelle
Business
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
clean and comfortable
Rob
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loud persons next to us.
Angela
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Room and staff were good. Bedding was poor
Angel
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice clean rooms & the front desk was very friendly :)
Carmen
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Room clean and comfy
Darrin
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Coffee throughout morning. Courteous staff. Clean room. All around great experience
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia