The website said that cribs were available but when we got there and checked in about our special request the staff said that cribs haven't been offered for 2 years. Additionally, the cleanliness and general upkeep of the hotel was a problem. The room itself was clean enough but there was food left in our refrigerator from previous guests, there were tons of rooms left just open on the floor we were on which did not feel very safe and very uncomfortable, the common areas like the lobby and elevator had filthy floors, and the elevator and hallways smelled of smoke. Which was surprising given the fact that the hotel advertised as smoke free.