Traveler Reviews Four Points by Sheraton Catania Hotel & Conference Center
Number of reviews per page
20
20
40
40
Top reviews
Jason
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great place, a little far from town centre and because of the recent storm very few restaurants close by
Beth
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Nice hotel overall, great staff. Downfall was the carpeting in the room was old and very dirty, only had 2 lights in the ceiling no lamps or lights by the beds.
Olivia
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Very nice room and absolutely adorable staff. Other facilities could be improved.
Arielle
4.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Unfortunately, I was pretty disappointed with our stay here. The lobby and surrounding areas looked nice but the rooms were seriously neglected. There was mold all along the shower and tub. Walls were scuffed up and dirty and so was the carpet. The overall cleanliness was below average. The attention to detail was definitely lacking here especially for the price we paid to stay here as well as the hefty tourist fee we were charged.
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Mohamad
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Room was very clean, the staff were friendly and professional. The spa was very clean. I highly recommend it.
Francisco
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
It was very nice place to stay
Vincent William
Leisure Family
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Good food,very nice room,helpful staff…transport access erratic
Verified traveler
Friends and Family with Friends
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Unusal, quirky decor but a great hotel! Staff friendly and helpful, very clean, beds incredibly comfortable and a brilliant pool area.
Breakfast quite basic (extra charge for fried eggs or omelette) and restaurant pricey as often is the case in hotels.
Not central to Catania but lovely to be away from the craziness so you can relax. Good bus options to the town, or further up the coast.
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Lorraine
6.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
It was OK
William CH
Leisure Family
6.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
We were disappointed the pool was only available from 10 am to 6 pm
We were out and about during the day and would have enjoyed a quick cool dip after a hot day. Breakfast was very good
Richard
Business with Partner
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Only letdown is the pool area closes hrs before sundown. They should have a summer schedule to enjoy that area more
Samir
with Partner
6.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
The hotel itself facilities wise is good, great pool and private access to the beach. However the rooms are terrible! We paid extra for a deluxe room but it was incredibly old and dirty. We arrived to find an empty can of drunk Pepsi in the bathroom and vape wrappers by the safe. The room wasn’t cleaned deeply. We did get an apology from both the cleaners and reception but feel this shouldn’t have been missed had the room been cleaned properly in the first place. The ceiling is also rotting away in the room, see photos attached. I also would strongly NOT recommend the breakfast, it’s incredibly average and not worth paying for. The waiters rush you out of breakfast rudely if you’re still eating past 10am. Overall better to save your money and not get. Overall this hotel is a 3 star hotel, definitely not a 4 star hotel as advertised. Plus the hotel is incredibly far from Catania and anything decent to visit and you will have to keep on getting expensive Ubers to the city centre. There are better hotels towards Catania central which you must consider for the price as this place isn’t cheap either!
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bryan
Business Family
6.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Accomodation was serviceable for my needs. Room was clean with good mattress. Pool was closed during my stay. Fromt desk staff friendly and helpful. Accomation is bear enough to airport to make it a viable inexpedive option. Hotel food was good but not great. Parking at hotel was on the expensive side for whst should be free when staying at a hotel.
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Louise
Leisure with Partner
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The hotel is a little dated but this did not take away from what a lovely stay we had.
Staff were so friendly and catered to all our needs. Very helpful.
We asked to see the "Horta" garden's. Which is well worth a look. This is where some of the produce for the restaurant is grown.
Cute little shops on site and the pool / seaside was very relaxing.
A good 30min walk to Aci castello centre and a bus ride from the centre of Catania.
A good little find
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poh guay
4.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Hotel was just a bit too far from centre. Requires expensive taxi rides. Not much choice of eateries near hotel. No hotel shuttle service.
Replenishing of room amenities not consistent, always missing items however housekeeping is very friendly and will respond with providing when asked.
Facilities in hotel limited. SPA not always avaliable, pool opens late in morning.
Room layout not good. Not enough electrical power points.
But has nice balcony and every room has view of sea.
Staff at front desk do try to be helpful but are limited in what they can help.
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Walter
Business
8.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
great beach location
Susan
Leisure
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
This property is managed perfectly. From the staff to the options. Everything was fantastic. The food is amazing and the servers so polite and accommodating. The front desk is managed very well. The rooms are clean, items are replenished daily. The next time I’m in Catania, I will be staying here.
Arun
Leisure with Friends
8.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Great staff! Great in-house restaurant, but nothing else around! Not even a path to the sea. No restaurants! Workout facility limited. Great breakfast!
Amar
Leisure with Friends
6.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
We had to change room twice
Once for duct noise
2nd time
Smelly plumbing.
Rachel
Business and Leisure with Friends
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Really enjoyed the stay. Had a lovely big room facing the sea. The bed was big and very comfy. The staff were very polite and friendly. The breakfast was delicious, particularly the pancakes and pistachio cannoli. The freshly squeezed orange juice was the best I’ve ever tasted.
Everything about the stay was just right and fitted. Perfect.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia