Overall Ratings & Reviews InterContinental Hotels NEW ORLEANS by IHG, an IHG Hotel

Hotel took a $200 deposit out of my account. It’s been over a week and I still haven’t gotten it back. They tolld

Everything was beautiful great customer services

Decor

Very friendly staff and the hotel is within walking distance to all the major attractions and restaurants in New Orleans.

Like: Clean rooms and all areas throughout the property; excellent customer service; Dislike: smell of marijuana on guest floor which was coming from inside one of the rooms

The property was clean and location was good. I would recommend.

The level of service provide by Brianna at the front desk, Ashley the bartender, and Sohail at Pete’s was absolutely exceptional.

Great location near everything. Staff was rude and unfriendly with the exception of Mark. My room shower did not work after calling the front desk 6 times someone came hours later with no remorse or care and finally fixed it. Upon check out I was advised of an resort fee for $80 which would of been nice to know about before hand.

Everything was great except they had no microwave and fridge

My stay was wonderful, the food, service, hospitality, n especially the room was perfect...

Staff were helpful and friendly.

I liked that the property texted us everyday to make sure we had everything we needed in our room. Also, they gave a $20 credit per day for room service.

Great!

I enjoyed my stay for the most part. There were 1 or 2 small thins that came up and I was helped immediately. Thank you.

Excellent place! Nothing else to say. This hotel made our trip to New Orleans even better. The only thing I didn’t notice is that they are pet friendly and there were 2 dogs barking all the time but besides that it was a nice place.

Favorite hotel in New Orleans

Great receptionist!! Very attentive!!

As usual, pleasant staff and fast check/in. Ideal location in the CBD.

Great property in a centralized location for whatever you would like or need to do in N.O. The staff goes above and beyond being friendly and informative.

The trip was awesome. I did have an when I was checking out where the hotel was trying to charge me for a water that I did not take. I liked the hotel and have stayed there with family years ago. Be sure the hotel does not overcharge people especially for parking.