Perfect room and location for family of 4 visiting London

Good location for sightseeing

No complaints

The hotel has a great location next to the Tube. It has the Secret Garden which are beautiful tea spots. We got the mini suite which had a first entry with a desk, mini fridge, tv, console under the TV for clothes to be put in and a round breakfast table with 2 chairs. A wooden stair case wraps up to the second floor which also has an entry. Note- no privacy walls (it’s a loft). And the bathroom is located upstairs. Upstairs features a closet with 3 tiny shelves. There is a wall mounted TV upstairs and no console/cabinet/dresser to put clothes in. We found this very challenging. The bathroom hooks don’t hold your towels. They constantly fall which meant water conservation was an issue. Literally no other place to hang her damp towels. Staff was bringing new towels daily. If you wear contact lenses, the safest place I found to put them on was sitting in bed. The sink has zero ledge. There is a large shelf behind the toilet which would mean straddling the toilet to put your contacts in and hoping you don’t drop them on around the toilet area. Water pressure and shower were fantastic. Instant hot water.

We arrived early and could not check in but they held out bags while we explored. When we finally checked in, we were giving an accessible room which gave us more space but didn't have much in terms of seating or areas to unpack. The room was fine, not too noisy but not cleaned super often in terms of new glassware, tissues, trash emptied. Convenient location, nice enough staff at the bar and front desk, we didn't utilize the gym but it had ok equipment. Overall, a decent place to stay if on a budget and want to be in a quiet area near the tube and restaurants.

This was a great hotel right by a tube station. The hotel was very clean and the staff was super friendly. They did have a an option for breakfast but I don’t use it. I had a drink at the bar and the staff there was nice as well. Overall a great stay!

Fantastic hotel. Close to the underground (tube) station and took us 20 min to be anywhere in London. Excellent location with grocery stores, restaurants and nice neighborhood around. Also the Natural History Museum is like 5 min walking distance We stayed as a family and loved it.

Excellent location. Near the Natural History Museum. But the two-floor bedroom offers only one good bed. The other bed is cheap and uncomfortable. Much too expensive for what it's worth. Other than that, the cleaning staff did a great job and were very friendly.

Location is perfect, very clean and modern hotel!

Everything was up to the usual standard with one exception no cookies offered on arrival.

Staff were so friendly and helpful

Clean room. Great location

the mushrooms were great!

Good location. Next to train station and 20min walk to museums

Good hotel area

Very nice stay

We were a family of 5 in a single suite which was hard to find in the area. The room was clean but shows its age. Some sockets and lights did not work and the door would not lock till they came to remove the door seal. Otherwise convenient location.

Great hotel, helpful staff, large rooms and convenient location

Hotel was perfect for our stay, was lovely and clean and staff were friendly too Room was great for a family of four

perfect