Overall Ratings & Reviews Holiday Inn BANGOR by IHG, an IHG Hotel

Easy off and on the highway and friendly staff

Needs some tlc outside and around the property. Trash all over. Otherwise, the place is outstanding and ill definitely recommend.

Very clean

Liked that the room was easily accessible by wheelchair and that there was no problems with them accepting our service dog

Not a great experience. We were double charged at the time of check in and told there was nothing they could do so I am still waiting on a refund on a second night we never asked for. We were also in town for a concert and were told there was a shuttle service, so we reserved it and went down at the designated time before being told it was “actually unavailable” so we had to get an uber and arrived late to the show. Not great!

Breakfast stopped earlier, before 9:30, and the pool did not work.

Cleaning staff did not do a good job. A vape was found under one of the beds which made me assume that it was not clean well. This hotel did not include breakfast like most other holiday inn I’ve stayed at. Front desk staff was very nice.

I was genuinely impressed with this hotel and my stay. The room was very cozy, I was greeted by very nice staff, and there were nice amenities. I would definitely recommend it to anyone.

Friendly staff

Clean and quiet.

Room was clean

The layout of the hotel itself was a little confusing. Getting to/from lobby and food felt like a maze. The hotel attached had VERY poor customer service and the food was lackluster. We were charged two rates for our two night stay so breakfast was included once but not both stays? Pool was what youd expect so no complaints there. Overall it wasnt my favorite stay but would go again if I didnt have other options.

Hotel was good really nice knowledgeable staff. Hotel was clean comfortable beds and breakfast was good. We used the bar, pool and workout facilities. The courtyard made things confusing didn’t always know your way. Need signs in hall way rather than the stair wells.

Great stay. Room was clean. Breakfast was great.

No room cleaning.

Staff was very nice an room was very clean

Hotel was clean but a little old, rooms were big but very dark. Unfortunately there was a football team staying on our floor and they were quite loud, but seemed to calm down at 11pm. Overall, a nice hotel, staff was great.

Great

It was just fine except no free breakfast that most holiday inns have

Second time we’ve stayed here to see a concert at The Maine Savings amphitheater Very convenient, easy to get an Uber to the concert, bar opens at 4 and the bartender has been awesome, I believe her name was Kerry. Hotel is very clean and the beds are so comfortable Will definitely be back next summer when we see more concerts!!