DoubleTree by Hilton Jamestown

Explore DoubleTree by Hilton Jamestown
8.8
Very Good
From 837 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Traveler Reviews DoubleTree by Hilton Jamestown

Number of reviews per page
20
40
Top reviews
emmanuel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The place was perfect for a short getaway
Gloria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel and walkable to museums.
Dianne
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Loved the room, bed, bathroom, AC. Didn’t love the bright green lights in the ceiling alarm, which lit up the room at night; please switch to red. And thanks for the cookies! Welcome touch.
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff very friendly and helpful. Food was excellent and facilities were clean and cared for. Overall, a very good place to stay.
Judy
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Disappointed that they didn’t have enough staff on hand this weekend. The hotel was full of kid baseball players. And the breakfast buffet couldn’t keep up with the demand. None of the tables were cleaned. Not even coffee was available. What staff was there were completely overwhelmed. Plus elevator didn’t work and there was no signage to indicate malfunction. Will not go back.
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Shawn
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wonderful property. Great location. So, Hayddon and Amber provide top notch support and service.
Cindy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was very friendly and accommodating. Pool was nice! Room and entire hotel was clean and nicely decorated.
Tonya
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and quiet. Perfect for a quick stay
Patricia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is right downtown, friendly staff, quiet at night, and very clean. Love the pool!
Donna
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bed and pillows were very comfortable. The problem i had was that housekeeping was terrible. Did leave enough towels, only cleaned
Barbara
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms were very clean & bedding very comfortable and clean Food options were ok For walking around if not you have too drive The restaurant in hotel was very nice, staff was friendly ,
Larry
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great hotel!
Carrie
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

While this location is clean and perfectly located with the museums and many restaurants and all the Lucy activities, the staff is not willing to help And the breakfast was $25.00 a person and half the hot plates had no food. Completely ridiculous when I had just left a hotel in Presque Isle, paid half the piece and got the exact same breakfast. FREE also the girl who checked us in told us that there would be a complimentary breakfast from 7-12 . Who would pay $15.0” for cereal? And $25.00 for eggs and pancakes , because it’s all that was available. I travel a lot and will NOT be back.
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Debbie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Close to attractions.
Laurie
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It was just an overnight. Went to comedy and Lucy/Desi museums. Nothing special.
kris
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The restaurant food was terrible as food was over cooked.Wait staff very slow
Patrick
icon-Business
Business
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Use every year great hotel to stay a night for business but neighborhood is a little sketchy for a longer stay
Dakiela
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was clean and the staff was friendly
Beth
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Property had everything you needed. Restaurant, pool, gym, and bar.
Rhiannon
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The hotel was in a nice location, convenient to many restaurants, and the hotel itself was spotless. The check in attendant was friendly and went above and beyond to be personable to us and answer our questions about the area (I wish I could remember her name!). And our room was great, clean and extremely comfortable bed. Highly recommend.
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Number of reviews per page
20
40