7.4
Pleasant
From 970 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

8.8

Service and Facilites

7.8

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Traveler Reviews Best Western Plus Portsmouth Hotel & Suites

Number of reviews per page
20
40
Top reviews
penny
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to area we wanted to see
Jennifer
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Husband woke up with bites all over his leg. Told the desk about it and the reply was " Ok, thats fine."
Karen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stay here whenever we are in Portsmouth. Other than the rooms being outdated and a little musty (our room, anyway), it is a nice and convenient place to stay. We stayed in Room 201… right off of the elevator and we thought it would be loud in that area, but it wasn’t at all!
Gillian
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel could use an update, hard to get hot .
Kim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a nice place.
Winnifred
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I I liked the attached diner which we could access without going outside. Very friendly front desk staff
Edward
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

great place indoor pool was fun
Ellen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

First person checking in was not helpful. Asked me for my credit card 2 times and i told him that I already handed it to you. 2nd the room wasnt clean- tjeirnwas dust on the desk, under tje bathroom sink, and stains on the bed linens. Batjroom door was hard to latch,bed mattress were uncomfortable. 3rd i went tonmove my car out of water and i didnt feel safe outside. 4th the amount of people using drugs outside so close to building. No designated spot for smokers away from building and doors. Inwas traveling with a baby and the smell of pot was smelled all threw out the 1st floor near the pool.
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Julia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My only complaint was the smell, it wasn't unbearable but the room did smell like body odor when we walked in. We adjusted and the sheets and bathroom were clean. Staff was nice and check in was easy.
Juliet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The shower head in the bathroom had no water pressure. Other than that, it was a nice room!
Karin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

If you are looking for a cheap place to stay and are only there to sleep, then this is your place. It is checper then the other hotels in the area. If you are looking to enjoy the extras like the pool, gym etc..I would not recommend staying here.
Kevin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There's a diner connected and you get a discount at it. The location is perfect for a road trip.
Stephen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property offered more than initially met the eye. Rooms were modernized, clean and quiet and there is a great diner on the property with delicious food. Parking is tight, but otherwise convenient to highway and all local attractions.
Kathleen
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The smoke alarm went off at 6:30 am. It apparently had a low battery.
Joyce
icon- with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff cannot answer any questions regarding my stay. The only answer I got was "You booked through Trivago,you need to contact them". This included just questions about receipts after I had to pay $50 to them upon arrival and again asked at departure. O was never told there would be an additional charge.
Leslie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We were originally booked 10 days, but came back and stayed an extra night. Our first room had ants in the bathroom. Like a lot. They were coming up from the floor. After 3 days of no help, we bought some tape and taped over the hole. Other than that the stay was perfect. When we originally checked in we were told there was no elevator access so we got a new room without any problems. Excellent location. Really yummy diner attached.
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Steven
icon-Business
Business
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Strong smell of mold on second floor…. no free breakfast but they had a diner next-door that was mediocre at best
Phyllis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is on a busy traffic circle but in a good location. The room was clean, bed comfortable, quiet and we had a good night’s sleep. Paid extra for a breakfast and it was at the diner just a few steps from the hotel lobby. It was great with three choices. Portsmouth is loaded with great dining options. Love its downtown!
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Brooke
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a great stay in Portsmouth!
Tracy
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Was there for a couples weekend. We had a wonderful stay. Bobby at the front desk was extremely nice and helpful. It was nice to be greeted by such a friendly person.
Number of reviews per page
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