Excellent breakfast, amazing selection

Great hotel, location, and staff. Breakfast was overpriced.

The staff is great, they even prep your room before sleeping leaving chocolate for you

Mr. Saymon provided excellent service. I would like to suggest to the other front desk staff (I don't know his name, he was a man with glasses and a slight beard) that Thai people don't drink tap water, and a 5-star hotel shouldn't refuse to provide clean bottled drinking water. Everything else is okay.

Beautiful hotel. The hotel staff were absolutely amazing. Very close to everything in the old town. Would definitely stay again.

Excellent accommodations with a fantastic view! The staff was super friendly and helpful - best Hotel I have ever stayed in.

Excellent hotel with friendly staff in an ideal location.

Wonderful beyond words!!

The entire staff was very accommodating and welcoming

Great room and great service. Breakfast was very good.

The staff was very attentive to our needs and very friendly. Exceptional service all around. Accommodated our every request.

Hotel Sacher was so wonderful! Such helpful and kind staff, beautiful rooms and great location! Would stay there again!

Absolutely perfect service!

Excellent staff. Very good rooms etc but the entire hotel is just great; the lobby, the bar, the location, the history, the annexed restaurants

Excellent 5 star hotel very well located, great bar , luxerious rooms , very confortable beds . Breakfast not included and very expensive.

My stay at Hotel Sacher Salzburg was nothing short of exceptional. From the moment I arrived, the service carried a warmth and grace that felt deeply personal. Ms. Elena Jenisch and her team went far beyond professional courtesy — they extended genuine care. What touched me most was how they even remembered my dogs and spoke of them with such kindness when I showed her their photos. It was a simple gesture, yet it revealed an attention to detail and humanity that defines true hospitality. Every aspect of the stay — from the refined room to the exquisite breakfast and seamless service — reflected the soul of Sacher: heritage, elegance, and heart. It is a place where guests are not merely served, but sincerely remembered.

Excelent

Friendly staff, amazing hotel

Beautiful room and hotel. Great location.

Exceptional, quality, luxury are a few words that come to mind when I think of our time spent here. From the attentive check in, to keeping the kitchen open so we could dine, every one was superbly prepared to do their jobs to a level far superior than other luxury hotels. We didn’t have a top tier room but we were treated as if we did. Thats true class.