Overall Ratings & Reviews Greenwich Inn

The overall experience with the Hotel was excellet. The only downfall was how the noise goes into our room from the outside.

Great location, bed was comfortable, good bathroom no complaints. The walls/basebords were dirty easy to clean with towel.

No frills but clean and well located

Very helpful staff with the parking -barely enough spots for the rooms but they let us park on the loading section overnight until we managed to park properly. I liked that they cared but I didn’t like the stress of “if we leave our spot now will we have it in 4 hours when we’re back”. The room was decent (for SF/city center standards). Neither breathtaking nor repulsive.

If I need a night in San Francisco, I always choose this hotel. Great value for money, fresh renovation, friendly staff, and perfect location.

Room was clean. The guy at the desk was not helpful…couldn’t check in early and later couldn’t get an extra blanket and pillow from him. A woman followed us out and she was great. She checked us in early and was very pleasant. Too bad she wasn’t at the desk when we needed the blanket and pillow.

The staff were extremely rude and because I called them on it would not let us check in. I have NEVER had an experience like this. They gave us second rate service from the get go because we used hotels.com!! All we wanted was to see if we could swap a one bed room for two beds. Their customer service was non existent. I’m making a formal complaint with hotels.com and also my credit card company. DO NOT STAY at this motel!!

Very clean and staff very helpful!

Dirty plays. Rude stuff. Very unsatisfying.

The room was ok, no artwork on the walls and the “desk” was more like a ledge. Had a queen bed with 3 pillows and when we asked for an extra pillow they said they didn’t have any. Also was kind of noisy, heard the people walking around on the floor above us and heard each door around us slamming closed.

Our room was clean and well stocked. The room didnt have carpet, which I like because I can tell that the floor is clean. Also, the staff at this place is amazing. This was our second time staying there, and both times the staff went above and beyond to accommodate our needs. I really appreciate them.

It was ok

Nice clean hotel in a pretty good neighborhood, convenient

It's comfortable, convenient. Mel's diner around the corner, parking, friendly management

The fridge smelled bad and there was a bunch of hair in the toilet that was stuck.

The front desk clerk was great super nice ans helpful with information of the city and our surroundings.very sweet and gave us a good room .out tv was not working at first they were quick to fix the issue.

I stay here often. Basic, clean, safe && convenient. How much time do you spend in a room in San Fran? Great value!

Location is PERFECT- It felt really safe and lots of food places within walking distance. Fisherman's Wharf, Pier 39 and Japantown are a decent $7-12 Uber ride away. Big Bus tour (I recommend!) pick up/drop off point is a close walk away. Parking is limited but the couple days we took the car out, we were able to get a parking spot when we got back. We also arrived late (9pm) on the first night and there was parking available. Rooms are clean, housekeepers are friendly and location is pretty quiet (only could hear the occasional car speeding by). But the most memorable part of our stay was the front desk girl (I wish I got her name!!) She was SUPER friendly and really helpful with tips and must see places .... She made a lasting impression on us and are grateful to have had her as part of first trip to SF. I'll be sure to stay here for all future trips and recommend it to all my family and friends!

Very good value for money

Great location