4.4
Poor
From 813 reviews
Cleanliness

4.4

Room Comfort

4.8

Location

7.4

Service and Facilites

5.6

Traveler Reviews Garden Inn

Number of reviews per page
20
40
Top reviews
Judy
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean, comfortable room. Heat/AC unit kept the room at a perfect temperature, bed was comfortable, staff is always friendly and helpful.
Judy
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very comfortable
Judy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very comfortable !
Kaleigh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quiet area and staff was extremely kind
Judy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very comfortable beds, temperature in the room was easily adjusted as temps went diwn at night. Coffee in the morning is awesome! Manager, Ava is very nice, and helpful. Would recommend as a good place to stay!
Lincoln
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cucarachas por todo el lugar
Jordan
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

They have roaches and the staff is rude
Shannon
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean, friendly staff, a/c, parking close and nice
Jessica
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There a bunch of roaches, still infested. I don't see how all the hotels in Fredericksburg south aren't condemned and then privately owned by long term leasers because maybe the people who call it home will have more respect cleaning it then the people who sit on there butt doing nothing about the bugs . It's ridiculous I seen like 25 roaches one night when I woke up by the microwave. That's also outdated af . So really yo just sell the hotel .
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Melton B
icon-Leisure
Leisure
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Dont stay here unless you have to!!!
MOHAMMAD
icon-Business
Business
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Toilet & shower was dirty. No USB cable to charge phone TV cable on screen - looks like every channel is like 70,s . - poor quality
Lawrence
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

No mattress pad, no tissues or drinking cups TP was almost gone, and smelled as if recently fumagated.
Tiffany
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Roaches everywhere in downstairs room as soon as we opened our food to start eating dinner. Nice front desk lady moved us upstairs.. no roaches . Beds were terribly hard and uncomfortable.. only 2 pillows to a bed.
Verified traveler
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel was just old, requested non-smoking, got smoking, sheets. Seem to have stains on it and it holes from cigarette Burns.
Richard
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We were given a room when we got there. The bathroom ceiling was leaking of water and made a puddle on bathroom floor. Found 2 roaches. Went back to hotel clerk and asked for another room. She gave us a much better room but the only problem was that the front door wouldn’t lock. We put a table in front of door. I would not stay there again because of its condition. Staff is friendly. They need to update the hotel.
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crista
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Asked for non smoking. Our room smelled like that great uncle that always has a cigarette in his hand. I woke up to my chest on fire and my eyes burning. If we weren't just driving through and exhausted from driving 13 hours we would of not stayed. Bugs in room and most people live there. Probably worst hotel we have ever stayed at.
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Jamey
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff was super nice. Room smelled terrible of gasoline fumes. Was told they had a generator running for the plumber. Room was moved. New room had cockroaches running around the microwave fridge area. Told manager Ava and she didn’t seem to care.
Jesus
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Hotel had small roaches and no cleaning service the 2 nights we booked
Rakesh
2.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Horrible
Crystal
icon-Leisure
Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The only thibg nice at this place was the girl at the front desk. There were cigarette burn holes in the blanket and on the carpet. The top door lock latch was missing. There was something sticky and gross on the trash can. The worst was the cockroach that crawled across the bed. I was only in the room for an hou and a half and i left. Expidia was unsuccessful in getting my money back. That place was terrible. The parking lot was dark. I almost drove past it. I do not recommend staying at the Garden Inn. It was NASTY!! The woman at the front desk was very friendly and said i would get a refund trhough Expedia. But they turned atound and denied me a refund. I wish i could post pictures. Do not stay here!
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Number of reviews per page
20
40