Check in was easy and receptionist was lovely. Room was spacious and breakfast delicious. The only challenge we had was that our room was noisy. We were to be given a garden view room but somehow ended up with a city view which was fine, but the hotel did maintence work above us on the rooftop that was extremely loud and disruptive. We were on the 5th floor with the rooftop terrace above our room. The hotel offered us two free drinks at the bar as an apology for the disruption.

Staff was very friendly and helpful. Breakfast was the best!

The staff was very nice and the room was large and very clean. We truly enjoyed our stay. The breakfast in the mornings was also very good. My only issue was that the shampoo provided was not very nice and there was no conditioner. I had to go out shopping for these, and as I was traveling, could not bring them with me. I would ten out of ten stay there again. But I would bring my own products.

The floor appears to be somewhat dusty. The breakfast was excellent.

The both was old and dark Room walls ruined Breakfast room to much coll

Nice room. Good breakfast choices. Pity no evening meals but plenty of restaurants nearby.. On day of departure we could not go to breakfast so they supplied a carry out "box". Great customer service. Short walk to Firenze Santa Maria Novella station and downtown tourist sites. Close to trams and buses.

The location of this hotel is spot on. There is a great restaurant across the street, and one of the main squares is less than a minute away. If you’re looking to spend a decent amount of time in the hotel, there are some things to consider. The staircase in our room creaked anytime people walked around in surrounding rooms. The AC was turned off for the hotel because the hotel staff said it was going to be cold the next day. When we tried having our windows open, mosquitoes were coming in and we decided it wasn’t worth it after getting some bites and seeing our blood after squashing some of them. The breakfast included was very nice, and there were many options. The staff was always very kind and the laundry service was very good as well. Ultimately, the hotel was nice; however, there are probably better options.

Our room was spacious and clean with comfortable bed and pillows, housekeeping did a wonderful job. We enjoyed the breakfast, there's a good variety and the staff very attentive and polite. We also liked the roof top area where you can have a drink, or just sit to admire the panoramic views. Location of the hotel is excellent, just a few minutes walk from main train station and T2 tram stop from airport. You can easily walk to all the tourist attraction sites, and there are many restaurants nearby.

Create location near the train station, 24 hour desk, very friendly staff, rooms are very, very spacious. The breakfast buffet is one of the nicer ones that I’ve seen with lots of variety. I would happily stay here again; no questions asked.

This was an exceptional middle of the Price hotel. Staff was super friendly and helpful, the breakfast was exceptional, the room was very clean. They had a nice courtyard area to have a drink and a great rooftop restaurant with one of the most amazing views. The bathroom was small, but I’m seeing that is to be expected visiting Italy. The location was perfect for us, 10 minute walk to the main train station, which will take you everywhere.

Overall, this is a very good hotel and I would probably stay here again. The room was large (for Europe), the beds were super comfy, the AC worked well, and the included breakfast was very tasty with a good selection. I have mixed feelings about the location. Walking from the train station to the hotel using the Google preferred route, we thought it was rather sketchy, even in the middle of the day. For two of the three nights noise from the street from party goers and homeless people kept me awake. One night it went on fairly steady until 4:30 AM. Bring ear plugs! When we walked to the train station using a different route it was much more open and clean and enjoyable. The hotel is close to the main downtown area and museums making everything very walkable. You may want to ask for an interior room though to avoid the street noise. A couple of small issues we had with our room was that the toilet would run for 10 to 20 minutes after flushing. Not a major problem, just a noisy distraction. The shower had a good, steady hot water supply, but it was hard not to get the floor wet as the glass enclosure on the tub seemed shorter than normal. They also didn't supply any lotions. The hotel had pretty good tech, but could use a proper night table beside (and between) the twin beds (they have a chair beside the bed which is much less useful).

Nice hotel with an excellent breakfast buffet. The staff were very helpful and friendly. The loft rooms were quite nice; spacious with two bathrooms.

Seven-minute walk from the main train station, and within walking distance to several major tourist attractions in Florence, the location of this property is ideal. Front desk staff always greet you with smile. Room we had is loft style. While comfortable, the decor and finish are fairly basic. Outdoor pool is not heated so it might not be suitable to swim in when outdoor temperature dips. Maintenance around the pool area is poor with dirty (some even broken)lounge chairs. Breakfast on the other hand is impressive, even comparable to some of the 5 star hotels we stayed. Enjoyed our stay in general. Wish the maintenance of public areas such as pool and the rooftop terrace could be kept up.

Loved everything about the beautiful Croce di Malta. My room with a balcony was exceptonal with a beautiful outlook. Hotel staff without exception were helpful, friendly and professional. They went out of their way to find me a room for one night that I was unable to book online, meaning I didn't have to move. Tje rooftop bar had a stunning view over Florence & the pool was lovely to return to after a day of sightseeing & walking. I would most definitely stay at the Croce di Malta again. H

This property was very close to Florence centre and the train. Great rooftop bar. Make sure you visit it, you can actually see the Tuscany hills surrounding the city.

Beautiful hotel. Very close to the Florence train station. It was advertised as family friendly but I definitely don’t think they welcome children. We spent one day at the pool and it was very uncomfortable because of the other guests who kept giving us dirty looks. Not sure if they have never seen Hispanic people but if it wasn’t for that I would give them 5 stars. The staff was very kind the other guests not so much.

Really well located, friendly staff

I had an excellent time staying at Croce Di Malta. The staff was so kind to me and helped me navigate Firenze beautifully. The pool was heavenly and we were close to absolutely everything!

Lovely hotel situated in a perfect position to explore Florence on foot. Hotel staff were fantastic, all were very helpful and welcoming. The pool is excellent and with the high temperatures in Florence during our visit, was great for spending an afternoon relaxing in. My only negative was that the air conditioning was not as cold as I would have liked and expected. This was definitely the case in our room but also throughout the hotel.

Excellent hotel right in the centre and within easy reach of everything you could possibly want. Superb room with 2 bathrooms!!!!! Unheard of. Gorgeous staff on reception and at breakfast. Pool does sit in the shade so is cold but that didn’t bother the kids. Stunning sunset view from rooftop.