The staff at the front desk providing top quality service with a smile. Answering all our queries helping us to find and reserve restaurants and accommodating all requests. Excellent breakfast included in fee.

We had a wonderful stay at Hotel De La Ville in Florence. The property and the staff were amazing from the time we stepped into the lobby. The location is perfect and allowed us to come back for a rest from the many things to do in Florence when needed. It is also within walking distance of the train station. The breakfast is also amazing, it dues however get busy around 7:30am. Our room was perfect for a family of 3, 2 adults and a teenager. Would highly recommend.

Great breakfast buffet. Friendly staff. Large room. Great location. Walking distance to the train station and bus station.

Lovely hotel in the heart of the city but away from the noise. Most key sites about 5/10 mins walk and close to the main station.

The hotel was beautiful, the staff was very friendly and the location was excellent! The breakfast was served with a lot of local fresh fruits and pastries. Every time we left the room, it was freshened up. I’d recommend this hotel to anyone staying in Florence.

Clean room, nice staff, air conditioning could have been cooler but otherwise good

Breakfast was lovely, lots of choice and great service

This hotel exceeded my every expectation. Starting with the location, it sits on the most prestigious avenue among the best luxury stores in the word and then walk around the corner to the Duomo. Wonderful and friendly staff. Delicious and elegant breakfast buffet with linens and silverware. Beautifully appointed spaces throughout. Spotless beautifully appointed room with fine linens and beds turned down at night. Can not praise them enough for an A+ experience. Thank you !

Receive a nice room upgrade. Breakfast very good with excellent service.

We were so happy to find this hotel, the staff was amazing. The hotel so beautiful. They had a free Buffett every morning. Also free buffet in the late afternoon. The location is perfect to get everywhere you want to go. If you are not sure where to stay then stay here you will love it.

We had a double story room. It was basically two large rooms, each with full amenity and bathroom and TV, connecting by an inside staircase. Very comfortable for families with older children. The only problem was that the rooms windows are covered and don't open. The hotel is in an excellent location, a nice up-class area just close to all important sites.

Great hotel in the perfect location offering a wonderful breakfast. Beautiful room with large bathroom. Professional, friendly, helpful staff add to making this hotel a perfect base for a Florence vacation

This was my second stay and my go to in Florence. Lovely hotel and staff and great location. Breakfast is expensive but everything in the core is. Only wish there was a plug by the bed for phone charging. They brought me an extension cord. Will stay again! Grazie.

A lovely hotel.

Everything about the room was fine but the AC didn’t work. Other than that it was fine.

Excellent + Friendly service and very nice breakfast.

Location was a plus, but the room was stuck in the Stone Age with a weird smell 😐. And honestly, the price was steep for what you get. When I brought it up to the receptionist, the 'sorry, can't help' response was a major turn-off. Won't be back 😒

Great place to stay.

Great location, friendly helpful staff

I stayed here based on the reviews I had read and couldn’t have been happier! Staff is attentive and welcoming. The room was cozy and had all amenities I needed. The breakfast was a plus, nothing like starting your day with a cappuccino! Location is amazing, everything I wanted to see was within walking distance. Only critique, and it’s a personal one, is the firmness of the bed. I prefer a softer mattress. Nevertheless, I would stay here again!