Wonderful

This was our second time staying here. First time we had booked 4 rooms for our whole extended family. Everyone loved the cleanliness of the hotel, location could not be beat and the wonderful staff who always were happy to see you regardless of the time of day or night you got in. That is the reason we chose to book for the 2nd time with another bunch of extended family. We will be back next year!

I was moved to this location since the Resident in Kensington closed. The hotel feels pretty modern and new. The room and bathroom were relatively (for London) spacious and clean. The bed was very comfortable. The little kitchenette was handy, since the hotel does not have breakfast on site. The location is convenient, right by Victoria Station. It has everything nearby, including M&S Foods, Boots, Pret, and a lot of other places to eat/shop. Would stay there again for sure.

Great location. Clean and Quiet. Wish it had a gym. Staff very friendly!

I had a fantastic stay here in Sept! The staff was exceptional, the accommodation amazing! I did book the king room, which was WELL worth the price. There was a personalized note, a bottle of wine on arrival, and lovely Nespresso machine. My favorite thing was the Brita tap! I drink a lot of water and that was key. Earl's Court is a great neighborhood, with easy access to the city and Heathrow, and a full sized grocery (that sells liquor) right up the street. I stocked up on cereal, fruit, cheese and rolls and just ate lunch out. I highly recommend the Resident, and can't wait to return.

Cozy, classy, clean and convenient

Nearby shops/restaurants. Easy access to the tube a block away. Very quiet, private setting.

Zero complaints

Perfect accommodation for my needs

Nice botique hotel in a quiet area of Kensington. Close to Earls Court subway so very convienant.

Cute boutique, hotel in residential type area. Wonderful for walking around and close to train station. Comfortable beds and a little more space than downtown London hotels. Staff was friendly andhelpful and we loved the evening glass of wine in the lobby.

Kitchen but room was very small

Polite and helpful staff. Very quiet rooms. The beds were very comfortable. The shower....I still daydream about the shower. On-demand endless hot water and water pressure that will power-wash the dirt off of you. Glorious. Would definitely stay again.

Rooms are a bit small but very confortable

The hotel is situated at a nice location. Beautiful building too. I also like the daily evening wine session from 6pm.

Great area! The property itself seemed quite old. Our toilet clogged itself every day we stayed. There was some sort of electrical box just outside our room that emitted a very high pitched whirling sound that was relentless. They said they fixed it, but the sound persisted and was even louder after. I can still hear the ringing in my ears. Got zero sleep even with ear plugs. Not restful

The staff and overall atmosphere

It was quaint and cute with a friendly staff. It was very easy to get to the tube!

Great stay, wonderful staff.

Amazing staff really lovely hotel.