Amazing

I don’t think a resort fee of $50/ day should be charged at a resort you are already paying to stay at.

Staff was terrific, food very good and rooms were very good other than need to upgrade toilet paper! Great experience!

This place is gorgeous! The view, the building, the pools, what a great experience!

Property is old, unclean, and noisy rooms. Restaurant is mediocre but expensive. I was given $100 credit for the restaurant but after the having a meal there, didn’t use the credit. Cannot recommend for a five star hotel.

Love this hotel the best experience you could have super clean very friendly staff pet friendly

Great hotel and staff

Beautiful place

Everyone was very attentive. Amazing property!!

Great stay!

Celebrated my wife’s 35th birthday here and she was all smiles!!

Absolutely impeccable stay. We came for our honeymoon and felt so sad leaving. From the 5pm daily lobby manhattans to amazing recommendations in the surrounding areas. Most friendly staff. Shoutout Anthony and Brett!

Very disappointed with pool staff service. Spent the day by the pool with my wife and had to look for staff to get service and reminded them of extra towels I had asked for and they forgot to bring them to us. You had plenty of staff in the adult pool (6 employees) however they all hanged around the bar cabana. It was a hot day, understood however that’s why we needed better service. No supervisor around? Second complaint was at valet, scan code to retrieve my vehicle didn’t work, text message was also not valid, after mentioning it at the valet counter nothing was done to rectify the problem. We retrieved our car 3 times during our weekend stay and every time they struggled locating my keys. Third complaint was with internal restaurant booking, it was booked all weekend and no availability when we asked at concierge. I get it busy Labor Day weekend however it not booked by guest that are staying at the Hotel, why would you not open up outdoor or external restaurant dinning? We had to go to Morton’s steak house on Saturday night and Mastro’s on Sunday. We spent over $700 total on dining, Ritz should of taken that business.

We absolutely love the Ritz Carlton, we have stayed there countless times over the years. The Staff are amazing and treat us like Family!

Everything was exceptional!

Great views

Amazing stay, people, cleanliness 10/10!

Love this place

We had a great getaway, except the only thing I would complain is they don’t clean the rooms properly. It was full of black hair on the floor. Roy the bellman was so great. He went out of his way to make sure we are good the restaurant had great breakfast and dinner , we did try the steakhouse also the edge it wasn’t that good , spa is ok ..

excellent services