Hotel Emporio Zacatecas

Explore Hotel Emporio Zacatecas
9.4
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Hotel Emporio Zacatecas

Number of reviews per page
20
40
Top reviews
Guadalupe
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just a little comment, the lastest we could check is 1 pm so we went to have breakfast and came back at 11:45am to the room to pick up our stuff and use the restroom and our stuff was gone they were cleaning the room. If check out is the latest at 1 I would think that you would wait until 1:01 pm to actually go into the room and take our stuff.
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Bertha
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

excelente ubicacion.
Leobardo
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Love the location great for first time visits
ANTONIO
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great staff. Excellent customer service and very good location. Perking available.
Guadalupe
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Todo excelente ..regresaré pronto tiene una ubicación única!
Steven Erwin
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Could not ask for a better combination of location, amenities and value. The Hotel Emporio met or exceeded my expectations in every way.
Carlos
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel elegante, frente a plaza de armas para disfrutar el centro de la ciudad. Muy buena conectividad a internet. Habitaciones cómodas.
Alicia
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Las persona de recepción fuero muy amables
Julio
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All good, they just need to install AC
IRENE
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There is no air conditioning and breakfast is not good…
Paty
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lo único que no me gustó fue que su comida del restaurante ,todo estaba absolutamente muy salado o muy dulce.
Alejandro
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful hotel! Great location! Amazing amenities!
Ismael
icon-with Friends
with Friends
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

No air conditioning killed the whole experience for us. The daytime had a cool breeze running through the hotel that made the temperature comfortable but at night the breeze died. The room was HOT. Unbearably so. The large fan in the room doesn’t blow air downward. It was loud and sounded like it was going to break and fall onto the bed. We left the windows open and had a sixth floor room but still no cool air made its way into the room. I feel the hotel staff should remind guests at check in about the lack of AC. If we had noticed we would have canceled and booked elsewhere. Customer service was great. Everyone was friendly and helpful. The room was clean but the hallway carpet was dirty and there was several pieces of trash laying around in the corners of the halls. The location and views around are amazing but I would never stay here again. I would never recommend this place to anyone.
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Mark
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I had a wonderful time there.
Araceli
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing location!
Gabino
icon-
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No me respetaron la agitación qué yo reserve.
Vicky
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

they were not very accomadating for someone traveling all night. They had rooms ready and they wouldn't let us check in early... as a hotel owner myself that is a 1 star!!! you have the rooms make the guest happy instead of having them sleeping on your lobby.
Valeria
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent location and very clean
Jesus
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property is really clean and is on a perfect location
Carmina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hotel is amazing and the staff was wonderful, I would recommend it to anyone that is visiting this lovely city.
Number of reviews per page
20
40

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