Overall Ratings & Reviews Royal Inn Provo

This was the p worst room I have ever stayed in at a motel. The room was dirty, the walls looked like they were being prepared to be painted with streaks of a different material and putty repairs all around. There was raw dry-wall exposed and in disrepair. The shower head was so uncomfortable the spray of water was like needles on my skin. The room phone message like blinked red but I tried to call the front desk with no success. The TV had no Index to choose a channel you just had to use the remote and try to find what you were looking for. The pillows on the bed were way too small and uncomfortable.

Not staying here again.

Inexpensive, however no breakfast

Breakfast was advertised as being provided but there was none, not even a cup of coffee :( If I hadn't been so tired from driving, I would have gone elsewhere. The property was not easy to find and there wasn't a sign. It was apparently being converted from Days Inn to Coach Inn at the time and there was no breakfast provided during the conversion- which I was told at check in when I asked where the breakfast kitchen area was located. 2 lights in room didn't work. Will not stay here again.

This property is no longer a Days Inn and does not have the ammenities listed. It is very budget friendly, but you may have trouble finding parking, some items in room under poor maintenance. Staff seemed nice but not at all what i expected, or what I made an agreement to stay at thru expedia.

Had a one night stay. It was affordable but didn’t offer any “free breakfast” as listed. Pool was closed as well. This is a great place for a one night, cheap stay.

The room was dirty, Pool was closed, Continental breakfast discontinued. Girl at desk was helpful and refunded my money immediately. This place needs alot of work. Wont go back.

It said breakfast but there was none .the rooms were in process of being fixed up but not bad

Is was not good, holes from mice could be seen, the got rid of the breakfast.

Good stay

Horrendous pain job in the bathroom.

Very convenient to BYU campus, quiet.

The bed was harder than a rock, the room was dirty, it was very loud and then it said it came with a nice breakfast and when we got there they said they took it away and never let anyone know.

It was fine and I have no complaints

It was fine no complaints

We got there after driving all day and the clerk said they had no record of our reservation and they were full and he couldn't help us. I showed him the confirmation from Expedia and he couldn't help us. No apology or offer to h help us at all. Very disappointed. We had to drive 45 minutes to different town to find a motel with a vacancy in the same price range.

Great as always

Breakfast not included but on Expedia it said it was . We found boogers wiped on bedspread and the slide door lock is broken in 2 pieces. The receptionist is very nice. Other than that this place is a bomb for us.

The Days Inn was very run down as was the property. The pool was broken, inside the room there were holes in the walls. When we booked it said there was a breakfast and there was No breakfast. Very disappointed in the place and would rather spend my $96.00 somewhere else.

My room was very dirty, the paint was missing and different colors all over the room, fridge was broken and there was a lot of mold in it, the heat/air conditioning unit would not stay on and the hotel was full the whole time I was booked there with no vacancies so I could not be assigned a new room.I would not stay at this property again I had no choice this time but will use a different hotel chain for my next hotel stay.