Overall Ratings & Reviews Four Seasons Resort Maui at Wailea

Four Seasons Maui is the second property I have stayed at besides Las Vegas and the customer service is always top tier. I just love how we were treated like family and the accommodations were impeccable. We felt pampered. Thank you for a wonderful vacation.

Pros: Friendly and professional staffs, only forgot the turn down service once. Other than that they do actually cater to every needs and pretty fast compares to other FS. Very easy to park since it's valet only, the valets people are the most friendliest staff. Housekeeping ia very throughout, attention to details and makes us feel very well taken care of. This could be THE best hotel in Maui. Cons: The Foods... I don't know where to begin but FS everywhere else has reputation for really good foods but we stumbled on a chewy rubbery bacon at the buffet breakfast, salty miso soup, sour coffee, their dumpling feels like store bought dumpling, thick, powdery and very very dry, a very soggy quesadillas at the pool, despite their amazing pool service. The price on the other hand is pretty affordable. We have to go out for all breakfast and dinner during our stay because the quality is just not worth it.

A good hotel. The free upgrade was nice though I suspect because they weren’t filled. The beach was somewhat mediocre for the price, you’re better off in the North near Kaanapali. The breakfast involved a lot of waiting for someone who there was no clear reason for him helping. It was a buffet, adding a rate limiting step then having him give me attitude about asking for the check is a bit much. At this price point you can do better (look nextdoor).

Luxury and opulence at its best!

This must be the most beautiful and welcoming property in Maui. Yes, it is expensive but they do everything right. Cultural experiences, sporting experiences, poolside retreats, etc, etc all included. It is also on the best beach on the island. We loved our entire trip. Thank you very much to all the staff!

Excellent service, clean and beautiful property

Very enjoyable experience, we stayed on the Club Level and felt the perks were worth it.

Wonderful service from staff. Room was well stocked and maintained. Food was generally good though expensive; quality at Ferraro’s was only average and over priced.

Incredible property! Clean and very beautiful! And even better staff, super friendly and highest quality service! Would love to return next year and the year after!

Generally speaking, we had a fabulous time at this property. My husband and I were there for a baby moon, and everything went really smoothly. The concierge booked all of our dinners for us. Everywhere we had food was impeccable. All of the food on the property was impeccable. We did book a Mountain View room, and I will say that being right next to the Pickleball courts is not ideal and we were awoken every morning by the sound of Pickleball at about 730 or the sound of workers who were stripping and painting the hallway outside our room starting at 7:30 in the morning. There was a little sound machine in the room, which was somewhat effective, but certainly not ideal to have an entire construction crew right outside your door at 7:30 in the morning. The smell of paint in the hallways being pregnant was concerning. Over the course of our one week stay my husband killed two separate cockroaches in the bathroom. Maybe this is because we were close to the tennis and Pickleball courts. Regardless outside of those issues it was a fabulous hotel and we had a great day. The service is great. The food is excellent. I would recommend this place to anybody

It’s was so beautiful here. Prefect place to stay. The staff were all so friendly and kind. Definitely will be back!

Great service. Excellent resort experience. Had an issue with drainage worms in the shower of the first room. Four Seasons upgraded us to a better room after issue was identified.

Hotel and beach are nice, food is pretty bad. Not worth premium.

Excellent team, very professional, well trained, friendly great attitude. Will come back again and again

Its perfect everytime we go

Beautiful property and wonderful stay.

The staff is very friendly and dining options are amazing! The resort has so many complimentary activities to participate, would be visiting again.

A dream!!!

Excellent

Very frustrating to spend an enormous amount of money and the carpets were dirty,the staff told us we could check in at 10:30am that our room would be ready. So we arrived early and they said it would be 30 more minutes. Well it ended up being 4 hours.