Room not clean - hair in bath, footprint in bathroom where someone had stood on floor that was still wet, dusty, stains on wall looked like drink had been spilt on them, stained carpet, white powder around sofa legs and the faux wood covering on the bed side table was chipping off. Room wasn’t available until 40 mins after check in time. Breakfast was nice, recommended. Staff polite though didn’t communicate particularly effectively or apologetically about room delay.

Perfect for a night away in Manchester

Very good , bed was so comfy .. bathroom was massive . Loved it

Varied breakfast, main lobby decor is modern but the rest of the hotel, especially the rooms and very tired and dated.

Power and water were cut off. Mid

Had several stays previously and usually ok. However this time all the power and water was off, with no notification. Then had to move to another more expensive hotel. Won't use the Novotel again

The facilities were really good. The bed was so comfortable lovely hand and shower wash. Food was excellent so much choice for breakfast. The staff were friendly and welcoming. They went above and beyond when I left something behind in my room they safely packaged it for me to return. 5 star service.

Clean room with air conditioning. Room was quiet considering we were so close to the Motorway. Free parking and good choice at breakfast.

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Good, quiet & comfortable room, but slightly dated.

Nice rooms. Average breakfast, cold fried eggs not great. But the staff are great

Room spotless. Staff efficient and friendly

The room was very clean and spacious. Friendly staff and very helpful

Excellent

Very happy

The staff could not have been more helpful with assisting my disabled daughter, personally transporting all of my luggage to the room. A very friendly and nicely set out hotel. Will definitely stay again.

Everything perfect 😊

Room was excellent. Overall the hotel was as described and a pleasure to stay at. Breakfast was included and was really tasty. Hot and fresh.

Nice polite Staff. Clean rooms

Tired room with loud noise heard everytime the lift moved.