We rented 3 rooms, 2 were with airconditioning but the third not. We asked to change the room and they wanted to charge for it. When I tod them I would vsncell everithing and call Hotels.com they accepted to change the room.
But.... none of the airconditioners worked, theywere nice ventilators. I put them at 21 degrees and at 2 a.m. outside was colder than in the room. I asked for gluten free and they had nothing to eat gluten free, not even bread. To park the card the recepcionist said that in the key was the code to open the door but she didnot give it untill all the paperwork was done
but