Overall Ratings & Reviews Holiday Inn Express & Suites AURORA - NAPERVILLE by IHG, an IHG Hotel

Tvs need to be updated you can't screen cast so your stick watching whatever is on, the mini fridge takes forever to get things cold, this was a last minute decision I ended up getting this hotel around 6am but after I paid and fully booked when I arrived 30 minutes later I had to wait 4 hours to check in it's ridiculous that even if you get a room in the morning you have to wait the earliest 11am to 4pm to sleep relax or be in a room you paid for and for it to be non refundable horrible experience

Seemed like a fairly new hotel… was a great choice for a couple of nights

Nice hotel with friendly and courteous staff! Highly recommend

Clean hotel, friendly staff, spacious rooms.

Mrs Kelly was great. Property was clean and inviting

Very clean, staff was sooo nice

I was born in this town, but the older location of the same hotel is not in a part of town. I would feel safe. This location is perfect next to the round house and the restaurant that Walter Payton built. It has easy access to the train and those of us who travel and yes, I do found this great! It’s good now to come home And to be in a safe comfy place where I can be close to my family and have access to all of my familiar places.

Cleanliness, friendly people and location

We like this hotel and have stayed here several time. This time they put us in the room across the hallway from the laundry room. I have a toddler and the machines were so loud. Also the room next to us, we could hear everything, it was hard to fall asleep, every laugh, every slight raise of voice, everytime the door opened or closed and those guests were up so late. How can the walls be so thin???

Very clean comforting property and with the train station in walking distance make perfect for taking a train to Chicago

Good facility

Very nice!

Great hotel! Friendly staff and had a good breakfast.

I do enjoy staying at this hotel. Everything is excellent. They do offer a green stay...no housekeeping, which I took advantage of. However like many hotels everywhere there is no recycling bin in the room or outside

Great Stay! The room was clean and comfortable and the staff was amazing! Great shower!

Room was spotless and beautiful. The jacuzzi tub and fireplace were fabulous.

My stay was absolutely worth it. The room was very clean, and the front desk clerk met all of my accommodations. I truly enjoyed my stay and will definitely be back.

It was a very good stay and will be returning to area and hotel again for work. Bed was a little too soft for my back, but that's subjective.

Property was close to my family and very nice.

Very clean family friendly and trustable hotel